When trying to start the computer i receive an error code 0ex0ef0003 i don't know how to fix it

1. HP Pavilion XG735UA#ABA
2. WINDOWS 7
3. Error Code 0ex0ef0003
4. Sent to have problem repaired but the company did not fix the problem
5. My computer won't start it has the error code 0ex0ef0003 and does not get anywhere and I would just liked that fixed.

Hi
Once you power on your unit keep tapping the F10 key go to Diagnostics menu Run the Hard drive & Memory test in case any test fails you need to replace the part. If both the test passes please let me know.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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When trying to start the computer i receive an error code 0ex0ef0003 i don't know how to fix it

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