When trying to sync my ipod 5th generation i get error -69 can this be fixed please
when trying to sync my ipod 5th generation i get error -69 can this be fixed please and if so could you explain to me how to fix ive restored it and it still does it
thanks for any help regards charmaine
This is about the only suggestion I have for you.
http://support.apple.com/kb/ht1210
If you do happen to run into a bad file, try converting it to a different format and resyncing the new version over to your iPod.
B-rock
Similar Messages
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My ipod is connected to my pc as I was trying to sync. A picture of the apple charger pointed toward the musical notes and the words Itunes under the logo. Thats all it will do. Help!!
Your Device is in Recovery Mode...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
when synching my ipod classic to itunes it syncs about half way then freezes and i start all over again and it keeps locking up. has anyone had this problem?
How about some details.
Version of Windows?
Version of iTunes?
What have you tried so far? -
TS1538 Why am i getting error 9006 when trying to restore my ipod 5th gen?
Why am i getting error 9006 when trying to restore my ipod 5th generation?
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process. -
I am getting a -50 error when trying to sync my IPOD Classic with XP.
I am getting a -50 error message when trying to sync my IPOD Classic with ITunes. My computer is running WIndows XP.
Given that you're on XP, we'd better try the following document:
iTunes displays -50 error message when syncing iPod on Windows XP -
I repeatedly receive an error message when trying to sync my ipod touch with my itunes library with my new computer which reads, "Some of the items in the itunes library were not copied to the ipod because you are not authorized on this computer." However when I try and authorize my computer I always receive the message that this computer is authorized. What am I doing wrong? I'm missing about 100 songs as a result of this error!!
See:
iTunes Store: About authorization and deauthorization
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Could the items be purchased by another account? -
iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer. Will not go past "Determining which tracks to sync". Any advice?
Hello clarikr,
After reviewing your post, I have located an article that can help with iTunes for Windows. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
i need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this subject but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a external hard drive.
If the file was not originally from iTunes, you'll need to redownload it from it's original source or rerip it from the CD. Files can sometimes go bad and become corrupted. As to how or why that happens, there are a number of ways.
What format are the problematic tracks in? Have you tried converting them to another format in iTunes?
iTunes: How to convert a song to a different file format
B-rock -
The latest version of itunes (10.2.2) freezes immdiately after connecting a device when trying to sync to ipod, iphone or ipad. The beachball just keeps spinning forever or until I force quit
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
I had to reformat my hard drive and therefore I lost my ITunes library. When I download ITunes again and tried to sync my Ipod, it tells me the following,"You can only sync with one library. Click here to erase the contents of the Ipod and sync the library.
What can I do to correct this problem. I do not want to lose my music, movies or videos. Help me please.If you moved your iTunes library by simply copying it to another drive, you may not be able to access your music even if you reconnect to that library, you may get a lot of "not found" errors because the music is not where the library thinks it should be. First thing to do is put it back where it was. Then reconnect it. Then follow the steps in this link:
http://support.apple.com/kb/HT1364 -
Keep getting message when trying to sync my ipod (could not synced because the sync session failed to start)
Have you seen this Apple support document?
http://support.apple.com/kb/TS3221
B-rock -
I received an error when trying to sync my IPOD erorr 13019
I received an error when trying to sync my IPOD erorr # 13019
See my response to your other post.
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When trying to sync my ipod it states "disc cannot be found"
when trying to sync my ipod it states "disc cannot be found"
i also tried syncing my itouch, and itunes doesn't seem to be recognizing it.I would first try uninstalling reinstalling the Apple software:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
If still problems try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced. An unkown error occurred (-54). Can anyone help?
Try:
error -54 with windows 8.1 and iOS 7.1.2
Unknown error -54 while syncing in itunes. -
When trying to sync my iPad to iTunes, I get the message that iPad cannot be used because Apple Mobile Device Service not started.
If you are on a PC then there are instructions here for starting it http://support.apple.com/kb/TS1567 . If you are on a Mac then see this page http://support.apple.com/kb/HT1747
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