When trying to sync my ipod it states "disc cannot be found"

when trying to sync my ipod it states "disc cannot be found"
i also tried syncing my itouch, and itunes doesn't seem to be recognizing it.

I would first try uninstalling reinstalling the Apple software:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
If still problems try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Similar Messages

HT1478 i get a message when trying to sync..."requried disk cannot be found" even after enableing disk use

i get a message when trying to sync..."requried disk cannot be found" even after enableing disk use

First make sure you are using the most up to date version of iTunes and have all the latest Windows updates/patches installed on your PC. From there, try again and if still no luck, make sure you are plugging your iPod into a high powered USB 2.0 port.
Otherwise try these steps:
1. Run “c:\WINDOWS\system32\devmgmt.msc” (i.e. *Device Manager*), and leave it open for now for later use
2. Start up iTunes
3. Next, connect your iPod.
4. Go to your iPod Settings and select the “Enable disk use” option from under theSummary tab.
5. A dialog box will pop up reminding you that you’ll need to manually eject. Go ahead and hit OK
6. Hit Apply to save changes to the iPod
7. Quickly switch to the Device Manager window and right-click on any item within the window and select “Scan for hardware changes”
8. Finally, switch back to iTunes, and try re-syncing your iPod to see if it helped.
It might not also hurt to trash your iPod's Photo cache if it has one (i.e. you sync photos to the iPod). See this article for information on where to find this folder on your Windows XP machine.
http://support.apple.com/kb/TS1314
B-rock

I am getting a -50 error when trying to sync my IPOD Classic with XP.

I am getting a -50 error message when trying to sync my IPOD Classic with ITunes. My computer is running WIndows XP.

Given that you're on XP, we'd better try the following document:
iTunes displays -50 error message when syncing iPod on Windows XP

HT1386 I repeatedly receive an error mesage when trying to sync my ipod touch with my new computer, "some of the items in the itunes library, were not copied to the ipod because you are not authorized for them on this computer." My computer is authorized

I repeatedly receive an error message when trying to sync my ipod touch with my itunes library with my new computer which reads, "Some of the items in the itunes library were not copied to the ipod because you are not authorized on this computer." However when I try and authorize my computer I always receive the message that this computer is authorized. What am I doing wrong? I'm missing about 100 songs as a result of this error!!

See:
iTunes Store: About authorization and deauthorization
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Could the items be purchased by another account?

HT201253 iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer. Will not go past "Determining which tracks to sync". Any advice?

iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer. Will not go past "Determining which tracks to sync". Any advice?

Hello clarikr,
After reviewing your post, I have located an article that can help with iTunes for Windows. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a hard drive.

i need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this subject but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a external hard drive.

If the file was not originally from iTunes, you'll need to redownload it from it's original source or rerip it from the CD. Files can sometimes go bad and become corrupted. As to how or why that happens, there are a number of ways.
What format are the problematic tracks in? Have you tried converting them to another format in iTunes?
iTunes: How to convert a song to a different file format
B-rock

When trying to sync my ipod 5th generation i get error -69 can this be fixed please

when trying to sync my ipod 5th generation i get error -69 can this be fixed please and if so could you explain to me how to fix ive restored it and it still does it
thanks for any help regards charmaine

This is about the only suggestion I have for you.
http://support.apple.com/kb/ht1210
If you do happen to run into a bad file, try converting it to a different format and resyncing the new version over to your iPod.
B-rock

The latest version of itunes (10.2.2) freezes immdiately after connecting a device when trying to sync to ipod, iphone or ipad. The beachball just keeps spinning forever or until I force quit

The latest version of itunes (10.2.2) freezes immdiately after connecting a device when trying to sync to ipod, iphone or ipad. The beachball just keeps spinning forever or until I force quit

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Keep getting message when trying to sync my ipod (could not synced because the sync session failed to start) how do i resolve this

Keep getting message when trying to sync my ipod (could not synced because the sync session failed to start)

Have you seen this Apple support document?
http://support.apple.com/kb/TS3221
B-rock

I received an error when trying to sync my IPOD erorr 13019

I received an error when trying to sync my IPOD erorr # 13019

See my response to your other post.

Get error message when trying to sync iphone to puter that says"cannot connect because apple mobile divise is not started? what do i do?

get error message when trying to sync iphone to puter that says"cannot connect because apple mobile divise is not started? what do i do?

Restart your computer and the iPhone. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo. It is safe to do, there should be no content loss. It is the same as rebooting your computer.

ITunes quits unexpectedly when trying to sync my iPod classic

I have been trying to sync my iPod with iTunes and I keep getting the message "The application iTunes quit unexpectedly". I can relaunch, report or ignore. If I relaunch, it just quits again. I recently purchased an iPhone and I have been syncing it and have not synced the iPod since I got the iPhone. Now when I try, I get this message. I can sync the iPhone with no problem but as soon as I plug in the iPod, iTunes quits.
I have uninstalled iTunes and reinstalled, to no avail. I am not sure what else to do. I would restore the iPod, but iTunes quits before I can. I do not want to lose my entire music library so I don't want to do anything drastic. I also want to be able to sync my iPod.
Does anyone know what I can do? Also, I am running Mac OS X 10.5.8. Should I update?

I don't really have anything else running and it works when I sync my iPhone, so I doubt it is the RAM. My computer is less than a year old, so I don't think it is that either. It is like it doesn't 'like' the iPod since I got the iPhone. I know that sounds crazy, but it worked fine prior to getting the iPhone, but now, since I have the iPhone, it doesn't want to 'play' with the iPod.

When trying to sync my iPod, it says that it cannot be done because the required file cannot be found. What does that mean?

I added a few songs to my iTunes and my computer started moving slow. So I took a break by shutting down the computer then waiting 20 mins before I restarted it and continued downloading songs. When I tried to sync the iPod, a small windiw apeared saying that my iPod could not be synced because the required file could not be found. What does this mean? What do I do?

When you updated your iPhone did you also update the iTunes on your computer?

When trying to sync my Ipod, it tells me that I have to erase the contents of the ipod to continue

I had to reformat my hard drive and therefore I lost my ITunes library. When I download ITunes again and tried to sync my Ipod, it tells me the following,"You can only sync with one library. Click here to erase the contents of the Ipod and sync the library.
What can I do to correct this problem. I do not want to lose my music, movies or videos. Help me please.

If you moved your iTunes library by simply copying it to another drive, you may not be able to access your music even if you reconnect to that library, you may get a lot of "not found" errors because the music is not where the library thinks it should be. First thing to do is put it back where it was. Then reconnect it. Then follow the steps in this link:
http://support.apple.com/kb/HT1364

Error -50 & -69 When trying to sync music Ipod Classic 160gb

Hi everybody,
I recently installed an x64 version of Windows 7 Ultimate. I have an Ipod Classic 160gb (late 2009), and i am trying to sync it to my itunes library. However, everytime i do so, it will copy across a few songs (a different number everytime, no more than 500 though) my Itunes freezes up (as well as the ipod). After a while, once it "comes back to life" i get either "Itunes cannot copy {Song Name} to {Ipod Name} Ipod. An unknown Error Occurred (-50)." or "Itunes cannot copy {Song Name} to {Ipod Name} Ipod. An unknown Error Occurred (-69)".
Here is what i have tried:
Enable Disc Use - No Luck
Uninstall / Reinstall Itunes + Rebuild of Library - No Luck
Uninstall Itunes, reinstall + Rebuild Library on Previous version (9.2) of Itunes - No Luck
Kill APSDaemon.exe While synching - No Luck
KIll all other Apple Services + Processes - No Luck
Uninstall Antivirus - No Luck
Reformat Ipod - No Luck
Create a Virtual x32 environment of Windows 7, and recreate my library using the latest Itunes - No Luck
Virtualize a Mac environment, and try on there - MAC OSX doesn't allow virtualization on a Windows "Base" (what a piece of ****) - SO, no luck
Media Monkey Transfer - freezes up like a dead body, then just crashes.
Manually transfer - Work sometimes, doesn't work otherimes. Seems to be Random.
I know you are all going to say "oh, the song it get stuck on is corrupt". Well, it isn't. The song plays fine in Itunes if i go to investigate. When i go to my music "source" it is an actuall file, with an actual file size. I can also play it with VLC media player as well.
Sync with my Dad's IMAC - Success. My Dad has 5.5gb of music (more than 500 songs). Although Ipod did get seem to get stuck on a couple of songs, it succesfully sync'ed
Use Sharepod - Success (although, i have 2940 folders, and sharepod will only allow me to transfer one folder at a time) - So, No Luck
I know the Ipod is fine because if i Sync via MAC or Sharepod, it will play music fine.Also, before the installation of the x64, it sync'd fine. It would be silly that an Ipod dies because i change my Windows Installation.
Another thing, while in the act of Synching, the IPOD screen displays "Synchronising", then, it will just go to "Connected". On the MAC it stayed as "Synchronising" the entire time.
Basically, i am at my wits end. I have tried everything i can think of. I now have a very expensive paper weight, which is ******** me to tears.
If anybody has any solutions, or ideas, i would love to hear them.
Thanks,
Lachlan

You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day!

When trying to sync my ipod it states "disc cannot be found"

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