When trying to sync my ipod to pc, I get a pic of part of the charger and the musical notes icon saying Itunes under it. Like it should be connected but isn't, but it is. help!!
My ipod is connected to my pc as I was trying to sync. A picture of the apple charger pointed toward the musical notes and the words Itunes under the logo. Thats all it will do. Help!!
Your Device is in Recovery Mode...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
Similar Messages
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I was synching my iphone 4 and unplugged it. It's now stuck on a screen that has the chord and the music note that says itunes under it. I have tried to reboot and have even cancelled my last synching process. My phone is froze. I need help.
You probably have to go through a restore of the phone.
Plug the phone in and launch iTunes, then select your phone from the left side of the menu.
There will be an option to restore the phone and click that button.
That will erase and restore the phone. After it's done, it will ask you to restore from a recent backup, and you can choose to go ahead and restore.
You should be back up and running from there, but may have to do some minor tweeks to get yourself back up exactly as you left off. Some things like your visual voicemail password and email passwords may have to be entered again, but you'll be in good shape. -
When trying to sync my ipod 5th generation i get error -69 can this be fixed please
when trying to sync my ipod 5th generation i get error -69 can this be fixed please and if so could you explain to me how to fix ive restored it and it still does it
thanks for any help regards charmaineThis is about the only suggestion I have for you.
http://support.apple.com/kb/ht1210
If you do happen to run into a bad file, try converting it to a different format and resyncing the new version over to your iPod.
B-rock -
i need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this subject but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a external hard drive.
If the file was not originally from iTunes, you'll need to redownload it from it's original source or rerip it from the CD. Files can sometimes go bad and become corrupted. As to how or why that happens, there are a number of ways.
What format are the problematic tracks in? Have you tried converting them to another format in iTunes?
iTunes: How to convert a song to a different file format
B-rock -
I am getting a -50 error when trying to sync my IPOD Classic with XP.
I am getting a -50 error message when trying to sync my IPOD Classic with ITunes. My computer is running WIndows XP.
Given that you're on XP, we'd better try the following document:
iTunes displays -50 error message when syncing iPod on Windows XP -
I repeatedly receive an error message when trying to sync my ipod touch with my itunes library with my new computer which reads, "Some of the items in the itunes library were not copied to the ipod because you are not authorized on this computer." However when I try and authorize my computer I always receive the message that this computer is authorized. What am I doing wrong? I'm missing about 100 songs as a result of this error!!
See:
iTunes Store: About authorization and deauthorization
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Could the items be purchased by another account? -
iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer. Will not go past "Determining which tracks to sync". Any advice?
Hello clarikr,
After reviewing your post, I have located an article that can help with iTunes for Windows. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
The latest version of itunes (10.2.2) freezes immdiately after connecting a device when trying to sync to ipod, iphone or ipad. The beachball just keeps spinning forever or until I force quit
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Keep getting message when trying to sync my ipod (could not synced because the sync session failed to start)
Have you seen this Apple support document?
http://support.apple.com/kb/TS3221
B-rock -
I received an error when trying to sync my IPOD erorr 13019
I received an error when trying to sync my IPOD erorr # 13019
See my response to your other post.
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When trying to sync my ipod it states "disc cannot be found"
when trying to sync my ipod it states "disc cannot be found"
i also tried syncing my itouch, and itunes doesn't seem to be recognizing it.I would first try uninstalling reinstalling the Apple software:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
If still problems try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
I have snow leopard installed as an OS. When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol. What can I do?
Maybe this might help.
http://support.apple.com/kb/TS2570 -
My I phone 3gs will NOT turn on or charge.... I've tried different charges and it will not notice in itunes please help me apple
We here are not representatives or employees of Apple. Looks like your iPhone needs to visit an Apple store for a consultation. Make an appointment.
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First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help! I am not a technical person, I just want to be able to use Photoshop Elements and get on with it. I bought Photoshop Elements via Amazon some months ago and it worked fine. I then got a message that advised that the trial version would expire, which it subsequently has (I have been trawling your site for weeks and weeks trying to find an email or phone contact to get some assistance). Relucltantly, I am now typing this - and I suspect it will not help in the slightest! I bought the FULL not TRIAL edition of Photoshop Elements and I have contacted Amazon who confirmed this, but say I need to contact you. Can you please let me know how I can resolve this? Louise A Fraser
Hi Louise, sorry to hear of your problems. This is not Adobe. We are mainly support volunteers, other users like you, trying to help one another. You need to contact Adobe directly for activation and licencing issues. Click the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on. Don’t let them pass the buck. Stay connected and ask to speak with a supervisor if necessary.
Click here to get help now Contact Customer Care -
ITunes quits unexpectedly when trying to sync my iPod classic
I have been trying to sync my iPod with iTunes and I keep getting the message "The application iTunes quit unexpectedly". I can relaunch, report or ignore. If I relaunch, it just quits again. I recently purchased an iPhone and I have been syncing it and have not synced the iPod since I got the iPhone. Now when I try, I get this message. I can sync the iPhone with no problem but as soon as I plug in the iPod, iTunes quits.
I have uninstalled iTunes and reinstalled, to no avail. I am not sure what else to do. I would restore the iPod, but iTunes quits before I can. I do not want to lose my entire music library so I don't want to do anything drastic. I also want to be able to sync my iPod.
Does anyone know what I can do? Also, I am running Mac OS X 10.5.8. Should I update?I don't really have anything else running and it works when I sync my iPhone, so I doubt it is the RAM. My computer is less than a year old, so I don't think it is that either. It is like it doesn't 'like' the iPod since I got the iPhone. I know that sounds crazy, but it worked fine prior to getting the iPhone, but now, since I have the iPhone, it doesn't want to 'play' with the iPod.
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