When trying to sync or listen to songs in itunes library it says the song on itunes could not be used because the original file could not be found. I am using windows 7.
I have imported cds into my itunes and they appear on my playlist, but when I try to sync to my ipod or listen to them on my computer a message comes up stateing " the songs on itunes could not be used because the original file could not be found". I have not deleted them and am importing them the way I always have. This problem has only been for the last 4 or 5 months. Since updating to the last 2 itunes versions.
The message means that iTunes can not find the original imported music files. iTunes should display a red exclamation mark next to the songs it can not find. You will need to look on your hard drive for the songs/files and than correct the file path in iTunes or just delete the files in your iTunes library and import them again.
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See if you have most of the songs with 'Exclamation' symbol precede the name under your music library.
If so, double click a song with ! mark on side, you will be given an option to locate the file where the song is held. Select "locate" and direct it to your External Drive folder / file where the song is and open it.
iTunes then will give you the option to use this process to update all of your library. OK that as this will fix all automatically instead of doing them one by one. -
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Never mind I fixed it. Just in case anyone else has this problem, after you reinstall iTunes you have to delete all your old music, and if you have iTunes match all the songs you have saved on itunes match will display and you just have to download them to your Macbook.
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Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
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My songs won't play in ITunes. It says the original files are missing.These are songs purchased from ITunes. what is the solution?
Hello,
The steps in this link can help you recover your purchases:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Have a great day,
Delgadoh -
I have tons of music on itunes , but everytime i try to select it says "the original file cannot be found, would you like to try and locate it" i have no idea what happened to all of my music any tips? i have a dell windows vista.. thanks !
Basically, the computer thinks the music is 'lost'. Follow the prompts and try to locate it. It should navigate to the files and redraw the links which should make that pop up go away
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I recently restored my laptop with Windows 7 and imported my iTunes library from my external hard drive. When I try to play songs, it says it cannot and that the original file could not be located. How do I fix this?
Put the files back where iTunes expects them to be.
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The song could not be used because the original file couldn't be found
About a week or two ago I loaded up my iTunes to find that most of my music could not be played. Upon clicking on the songs I got the message "The song '__' could not be used because the original file could not be found. Would you like to locate it?" This was weird because none of my music was missing from my computer and it was in the same file location that it has been in all along. I went into the preferences and noticed that the iTunes media file location was different and I changed it back to what it was before. This helped with about half of the files but I still have about 1500 that I will have to "locate" in order to play. This is a solution, but unfortunately it is very time consuming. Does anyone have a solution that could ultimately fix this and save me the time?
Thanks,
Stunray
Message was edited by: Stunray*Adding new items/removing orphans*
Try iTunes Folder Watch or iTunes Library Updater. Folder Watch is much faster on the adding files front, can be set to run in the background and includes a useful exclusion feature, however it’s really slow at removing orphans. iTLU is better for this although doing it manually after looking at a list of proposed removals generated by Folder Watch is probably faster still. iTLU can also be set to update iTunes when you've used 3rd party tools to change tag info.
tt2 -
Library not playing songs because the original file can't be found.
My iTunes is having problems. I download new music and then later that night my library shows up, but says:
The song "insert name here" could not be used because the original file could not be found. Would you like to locate it?
I have roughly 1400 songs and instead of locating each one individually is there something that I could do to make this process go much quicker and more efficiently? Can it also be done without messing up my song count and last time played?
Any help would be much appreciated.Well, I got it fixed...
1 I found the nearest Apple Store. I think you can get to a list via Apple.com/retail
2 Made an online appointment with the GENIUS BAR folks at the store.
3 They went into Edit, Preferences, Advanced, and checked "Keep itunes music folder organized" and "Copy files to itunes music folder when adding to library" and "use itunes as the default player for audio files"
after a few other gyrations that I could not keep up with, my music library looked normal and i will only have to reload a few numbers that did not find there way back into the library. Some of the gyrations were deleting the duplications that occured in the fix process.
When I returned home, I duplicated the process on my other computer and it seems to WORK... now, AMAZING that TWO computers developed the SAME problem on the SAME day when BOTH had worked perfectly before hmmm?
GOOD LUCK, EVERYBODY!!!
It would sell a a lot more ipods if apple had a better online support program, but the real people at the store were fantastic...
Mike
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