When trying to uninstall iTune (because the current install has problems), I get the error message 2324. What should I do to reinstall the application?
When trying to uninstall iTune (because the current install has problems; iTune error message states it cannot sync and that I should reinstall the application; also, it fails when I tried to upgrade to the latest release), I get the error message 2324. What should I do to reinstall the application?
That installer error is a "Can't open file" error
It suggest that you may have a corrupt file.
Try running a disk check
http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors
If it fixes errors try uninstalling iTunes again.
If that doesn't work, is it possible for find out the name of the problem file, is further information available? Try looking in your Action center - that's on the control panel. Another place is in the Windows Error logs. From the start menu , right click on "Computer" and select manage, then Event viewer.
If nothing emerges, try a manual uninstall of iTunes and related programs according to this method:
http://support.apple.com/kb/HT1923
Don't worry if an uninstall fails, that is expected. Go on to the part where you have to delete files (2. Verify iTunes etc completely deleted) . Hopefully you manage to find a file that can't be deleted, that is the one we will need to deal with.
Similar Messages
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i need i tunes to conect to my apple air but i can not download itunes on to my computer
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800735FD, or some other number? (If they're another number, what number are you getting?) -
I got an error message that I should connect to Wi-Fi after trying to download a Book Sample from the iBooks Store. I still get this error message even after I bought, downloaded, and transferred the file to my iPad's iBook thru iTunes. Wi-Fi ain't cheap.
Hi I had a similar issue to you, I could connect to the router but no internet. Here is my explanation of how I sorted it.....I hope this works for you.
*To anyone that is reading this it appears that the problem lay in the airport setting: IPV6: set to 'Automatically'. I turned it off (after reading someones plight on MacFixIt) & everything is back to normal.*
*The worrying thing is although my problem was extreme with other computers on the network being locked out nothing was changed, one minute it worked the next it didn't. Reading on other forums it appears to be a problem with laptops (but I could be mistaken). A lot of people on the Macfixit forum are complaining of network just dropping out even when they are next to the router.*
*I hope this is the fix (although I dont know why it suddenly went to sh*t!) & I hope my hair pulling & trawling the forums can help someone else out.*
Much Respect
Lammo -
I have a 2nd generation iPod touch. I have not updated the software from version 2.2.1. When I connect to iTunes to update to 4.2, I keep getting an error message. Has anyone else had this issue and figured out a way to fix it?
Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
-1 error
-1 error too -
HT1222 When trying to download IOS 5.1 on my IPAD2, I keep getting an error message
When trying to download IOS 5.1 on my IPAD2, I keep getting an error message
Hi,
Tap Settings > General > Reset > Reset Network Settings
Now restart your iPad. Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
If that didn't help, you need to post in the iPad forum here.
This is the forum for Safari for the Mac OS X. -
I have an iPod classic.Somehow it stopped interacting with my computer.When i try to click on itunes i get an error message.When i connect my iPod to the computer it does not show the music i have on it.I tried to uninstall itunes and all apple related programs but I get an error message 2324 when I try to uninstal iTunes
Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled -
I forgot my passcode, then I decided to restore through Itune but it says iphone 3 could not be restored error 1015 occurred. what should I do?
Was the computer used to jailbreak a different iOS device? Are you trying to forcibly install a version of iOS other than the current version for your device? (4.2.1 for the 3G, 6.0.1 for the 4 and 4S, 6.0.2 for the 5).
Those are the only other reasons you would get that error other than an extremely rare hardware failure. -
Im trying to uninstall itunes because the newest version wont download. But when i go to uninstall, it says "The system administrator has set policies to prevent this uninstallation" Whats can i do to uninstall
Windows right?
Likely your not the administor any more, the botnet is.
Check on this site really quick if your part of a botnet
http://botnetchecker.com/
All clear? Hopefully. Backup your files to a external drive, cd or dvd, USB keye etc off your computer.
Run the sfx file on this site and it will burn to a cd.
http://www.avira.com/en/support-download-avira-antivir-rescue-system
Next hit your BIO's key and set the cd to boot first, run the scanner and see what it pops up.
If your all clear then create another Admin, transfer your files over from the first Admin.
See if that works, eventually when your totally over to the new Admin, delete the old one.
If you can't create a new Admin, find out who locked your machine down, like your parents or it's a school computer?
Likely installed spyware or "nanyware" to watch you.
Hope that works. -
I uninstalled itunes because I was having launch problems. Now when I try to re install itunes, I hit the download button and it takes me to the thank you page but there is no itunes on my pc.
Hey Davidl678,
Thanks for the question. It sounds like you are unable to download the purchases from your purchase history, because iTunes believes the songs to be in your library. It may be necessary to delete the items from your library, then re-download from your purchase history. Before doing so, you may want to take note of which song are available for re-download:
iTunes 11 for Windows: Delete songs, playlists, or other items
http://support.apple.com/kb/PH12359
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks,
Matt M. -
When trying to add music to a slide show from my PC to TV through Apple Tv the photos are fine but I get an error message that says the music cannot be downloaded.
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems... -
When I tried to download the new version of firefox I get an error message that says "your computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment. When I try to uninstall in the control panel, the same message pops up.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build" How do i fix this?
I am having the same issue. I just had the battery replaced at a third party store. The battery powers the ipod up but it needs to be restored. It is saying it isn't eligible for rebuild. I am running MAC OS 10.4.11 itunes v. 9.0 and I just want it to be restored. I need help. Oh and its an 8 gb ipod touch.
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Im trying to download Final Cut Pro from the App store but I keep getting an error message when I hit "buy app"
The error message reads: We could not complete your request, please contact Itunes support to complete this option.You are almost there:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Since I installed Nero 2014 I get an error message when I start iTunes that registry settings for importing and burning cds/dvds have changed probably due to other burning software installed please reinstall iTunes, which I've done using 'repair' option, but the problem persists. I have been able to import cds to iTunes since I installed Nero, but it won't anymore. Does anyone recognize this problem and have a solution? Thanks for any help. Using Windows 7.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes
If you're still getting the error message (especially when you plug in the Touch), I'd check for a device filter confusion on the PC. (They can affect the connection of USB devices to a PC, as well as burning and importing CDs.) For that one, see:
iTunes for Windows: Troubleshooting CD issues caused by device filters -
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