When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?

delete off any apps that are asking for the wrong apple id and download/sync them over from the correct one

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How can I sync my apps from ipad and iphone to my mac

how can I sync my apps from ipad and iphone to my mac

Follow the instructions here or here. Note that while iOS applications can be stored on a computer, they can’t be run on it.
(115410)

Wrong iTunes email comes up when trying to update apps on iPad

I'm trying to update my apps on my iPad. When the box pops up to enter your iTunes password, the wrong email is showing. How do I change the email in the pop up box? Thanks in advance for your help!

OK. You can try here as well.
Go to the app store. Tap on the featured tab. Swipe to the bottom of the screen. You can access your Apple ID in the bottom left corner. If it is showing the wrong ID - tap it and sign out then sign in with the correct ID.
Did you try updating the apps with the old ID that is showing? iTunes knows which apps belong to which ID. So if that ID is popping up when you try to update the apps, I would have to assume that the ID was used to purchase those apps.
If they are free apps - just download them again.

How get rid of unknown identities when trying to update apps from iphone4?

I can syn and update apps when I sync with my pc. But when I click update or update all on my phone, I get first one and then a second itunes account name which are not mine. My own does not appear. It will appear if I am trying to download a new app.
So how can I get the right id and get rid of the false ones when I update from the iphone?

sign in and then out of your cc app.
if that fails, run through these steps, Sign in, activation, or connection errors | CS5.5 and later

HT1904 Hi can i gt some advice. tried to download app from iPad air. it said vertification code sent to email address. when i tried to log in email address not recognise. what do i do?

Tried to download an app.
Mentioned certification code sent to email .....
When I tried to log into my email address it says email address not known.
Please advice what to do?

Edits:
*could not access for the past three months
*while the inter-apple messaging system

Why do music videos not play full screen when not in video app on iPad and iPhone? video app is worthless, cannot sort or build playlists.

Is there a way to build video playlist within itunes that will play full screen or landscape? I do not like the video app.

Greetings avilation,
Thanks for participating in the Apple Support Communities.
It sounds like when you stream videos to your iOS devices using Home Sharing, you only get either video or audio.
You can find some troubleshooting steps that may help this situation on this page:
Troubleshooting Home Sharing - Apple Support
I'd recommend starting with Step 4 (Check your network connection) in this guide.
Best Regards,
Jeremy

Trouble sending email from iPad and iPhone

I'm haing trouble sending email from iPad and iPhone 4. No trouble receiving email, just sending!

If this happened in the past hour or so with dot-mac or dot-me mail, the iCloud servers were having a problem.

When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID /

When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

I need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details

i need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details how can i solve this problem please.
thank you
Jan Robinson

That's because the Mac, OS X and the iLife apps that came preinstalled on the Mac all belong to the previous owner. The previous owner needs to call Apple care and have their Apple ID disassociated from the Mac. Then the hard drive needs to be totally erased and OS X and the iLife apps reinstalled using OS X Recovery.

When trying to install apps from app store it does not prompt an apple id and after 15 minutes says "cannot connect to itunes store"

When trying to install apps from app store it does not prompt an apple id and after 15 minutes says "cannot connect to itunes store".

Your Apple ID may be greyed out because of restrictions. Settings>General>Restrictions>Allowed Changes>Accounts. If you set that restriction, your ID will be greyed out. Nobody can make changes to the account without entering the passcode to change disable the restriction.
Maybe something in here will help, even though this is not exactly what you are experiencing.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."

My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months in the future and then re-trying

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43

My ipad will no longer connect to the laptop. it comes up with usb not recognized. also when trying to connect to the power the first time i connect, nothing, but when i unplug from ipad and plug in a second time it charges

my ipad will no longer connect to the laptop. it comes up with usb not recognized. also when trying to connect to the power the first time i connect, nothing, but when i unplug from ipad and plug in a second time it charges

yeah tried all that. the only thing that i havent tried is to delete itunes completely and restart. its the same with the ipad. i havent done a master reset. i just think it has to be something rather simple as it acknowledges that i have plugged in the ipad as it makes the noise it just come up usb not recognized. it shows up as an unknown device that doestn have any drivers
its driving me round the bend at the minute

HT201210 I backed up old phone to PC then did a sync to new 4S but when trying to update apps on phone it states - account not valid in Argentine store, must switch to U.S. store. I am in US and when I view account on PC it correctly shows me in US. Now w

I backed up old phone to PC then did a sync to new 4S but when trying to update apps on phone it states - account not valid in Argentine store, must switch to U.S. store. I am in US and when I view account on PC it correctly shows me in US. Now what?

log out and log back in again to store
and if required
http://support.apple.com/kb/HT1311

When trying to update Acrobat XI I get a 1328 error each time. I have uninstalled XI and reinstalled it from disk. When trying to update the newly installed XI I still get the 1328 error. I have searched my C: drive for the file C:\config\Msi\PTA082.tmp b

When trying to update Acrobat XI I get a 1328 error each time. I have uninstalled XI and reinstalled it from disk. When trying to update the newly installed XI I still get the 1328 error. I have searched my C: drive for the file C:\config\Msi\PTA082.tmp but with no sucess. Any suggestions?

Hi Berriedale,
Please try the below steps and check.
Turn off any antivirus or software security program.
Download the update patch 11.0.10 manually from the below link and run it.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5859
Regards,
Anand

When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?

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