When trying to update apps it asks for account password but it doesn't show my account. Help!
When trying to update apps it asks for account password but it doesn't show my account ID, it shows my dad's. How can I fix this so I can sign in?
It sounds like the apps were purchased using your dads account, so they will have to be updated using that account.
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I have an old iphone with old itunes accounts. I have signed out of these in the settings tab and put in the new account, however when i go to the App store to update apps it comes up with the old account and there are no other options. I cannot see this account anywhere else, does anyone have any suggestions?
You can't. Apps are forever tied to the AppleID that purchased them. Delete the apps with the old AppleID and purchase them with the new AppleID.
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When I upload an app, it asks for my password, then says it's incorrect. When I reset it (after 3 tries) and put in the new one, it still says it is incorrect. What am I doing wrong?
I assume that you meant that you reset the password three times. Did you receive any verification that the new password was accepted?
Sign out of you account, restart the iPad and sign in again. Settings>Store>Apple ID - tap the ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in again. -
Hey, I'm trying to install Adobe Flash on my Macbook Air. At a certain point it asks for my password but it doesn't take it. So I cannot continue installment. I have reset my password already. Still the same problem. How can I continue to install when it keeps asking for a password it doesn't recognize over and over again? How many times do I have to reset it then? Advice please
You have to provide your computer's administrator password in order to install Flash Player.
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When I download Adobe Reader, it asks for a password. It doesn't accept my Adobe password. What password is it searching for?
Then try leaving the password field blank and hitting enter. If that doesn't work, you have a password (and would be beyond the help available in the Adobe forums).
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iphone is disable contact itunes. I downloaded blacklist app. my phone locked and when I would slide to unlock it asked for a password. I never created one. I tried several passwords and they were incorrect. so it disable my phone and gave the message to contact itunes
You downloaded this blacklist app from the iTunes app store?
You must restore your iPhone with iTunes. -
Blackberry app world asking for username & password, but after many tries still don't work
when I wanted to go to my app world it asked me for my blackberry id username and password, well this I know, I typed in the username it said type in "emai", and I typed in the email address I always use, and the password, but still not working, all that it keeps saying is "type in the username associated with this device" well it seems the password then is correct, but why is it complaining about the username-email address I've always used the same email address, I checked spelling everything, but still don't want to work, it only gives you 10 try's and after 10 its blocks the appworld, and then it waits 15min then you can try again, but I have tried everything now, but still don't work, I have reset password, changed password, but it does not seem that the problem is with the password, but with the Blackberry Id-username-emaila I have to use, and I have no other email that I used before, just this one always, can anyone tell me what I can do...that my appworld can work again please.
when I wanted to go to my app world it asked me for my blackberry id username and password, well this I know, I typed in the username it said type in "emai", and I typed in the email address I always use, and the password, but still not working, all that it keeps saying is "type in the username associated with this device" well it seems the password then is correct, but why is it complaining about the username-email address I've always used the same email address, I checked spelling everything, but still don't want to work, it only gives you 10 try's and after 10 its blocks the appworld, and then it waits 15min then you can try again, but I have tried everything now, but still don't work, I have reset password, changed password, but it does not seem that the problem is with the password, but with the Blackberry Id-username-emaila I have to use, and I have no other email that I used before, just this one always, can anyone tell me what I can do...that my appworld can work again please.
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I connected my iPad 2 to my Windows 7 computer through iTunes. At this moment it began to back up without me realising. After I was finished transferring a movie, I have discovered that all my music has disappeared. Thanks in advance.
If you do not know the password for the encryption, the backup cannot be used.
Backing up the device has absolutely nothing to do with having media on the device. Backups have never included the media on the device. -
HT1311 When I download an app they ask for the password of the other account
How can I change the Apple ID ? I have changed it in the settings but still another Apple ID APPEARS WHEN DOWNLOADING APPLICATIONS
As others have mentioned, reestablish your old Apple id to get to your apps
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When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
i need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details how can i solve this problem please.
thank you
Jan RobinsonThat's because the Mac, OS X and the iLife apps that came preinstalled on the Mac all belong to the previous owner. The previous owner needs to call Apple care and have their Apple ID disassociated from the Mac. Then the hard drive needs to be totally erased and OS X and the iLife apps reinstalled using OS X Recovery.
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When I update an app it asks for my password (as usual) but now there is no touch keyboard or other way to enter the password. This problem started, I think, after the latest OS update.What's going on?
I tried a reset and it did the trick.
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My internet provider changed, so my username changed. I need to be able to reset my appleid NOT my password. I can't find a way to do this. Here is a scenario. I want to go into the app store to update apps, so a box pops up asking for my password, but shows my appleid as the old name. I have reset the appleid on my mac and itunes at home and works there, but when I try to go into things on the ipad, it automatically comes up with a window asking for my password, but for my old id name. I went to the manage your id section, but it won't let me in because it wants the password to the old name. So I think I need to reregister the ipad with my new userid. Icloud, Itunes, app store, everything like that won't let me in because they still show the user id as the old name.
On the iPad - go to Settings>iTunes and App Stores>Apple ID. Tap on your old ID and sign out. Then sign in with your changed/new ID.
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My husband plugged my iPhone into his computer, created an account and now when I want to add apps it asks for his password not mine. How do I get my account back? Tried plugging it into his computer again. No prompt to change account back to mine.
Hi Trishw,
At the top of the iTunes Store window, you will see who is logged into iTunes. I'm guessing from your description, that it is your husband. If it is, click on the name to display the dropdown, log him out and sign yourself back in:\
Cheers,
GB -
When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?
delete off any apps that are asking for the wrong apple id and download/sync them over from the correct one
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