When trying to update, I keep getting message that firefox is trying to contact update server. It never updates. I am the only administrator of the computer. I log in with a password.

The mac keeps trying to contact the update server for hours but never does-so I can never update

thank you cor-el for your input. think it worked. won't know for sure until i try to update again. no updates available since i installed this version. thanks again

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I keep trying to update but Keep getting message that network connection timed out. What shall I do, I do not know how to disconect my firewall

Trying to update ipad2 software. Keep getting message that network connection timed out. Don't know how to cancel the firewall

Im getting the same thing...

HT1420 Trying to get latest version of Itunes and keep getting message that Apple Mobile Devices failed to start, do I have authorization. I am only user. I have uninstalled old version of ITunes, becuase I kept getting errors. What do i do?

Last time I opened ITunes, was told I did not have latest version and proceeded to download new version. As it was loaded, keep getting message that Apple Mobile Devices failed to start, verify that I have sufficient privileges to start system services. I am the only user on the computer and in household. I have tried installing several timees and keep getting same message.
What should I do?

Hey CarleneS,
First, I would try the steps in here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes, make sure you follow all of the steps in this link:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Regards,
Delgadoh

After I exit Firefox, I keep getting messages that Firefox is still running and I have restart my computer. How can I avoid this from happening?

This happens when I close the internet browser. When i want to go back on, nearly every time, I get the message that firefox is till running, close or restart the computer. Since i have closed it, I continuously have to restart my computer (or switch over to Chrome)

Sounds like it is hanging when you exit and later try to restart Firefox.
* How to stop the running Firefox process
** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
**Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
* What may cause Firefox to hang at exit
** http://support.mozilla.com/en-US/kb/Firefox+hangs
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem:
***See: http://kb.mozillazine.org/Safe_Mode
***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
****Test to see if the problem you are experiencing is corrected.
*** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
***#by enabling '''one at a time''' until the problem reappears.
***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
***#'''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit).
***#You can use "Disable all add-ons" on the Safe Mode start window.
**See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
 
 
'''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
*Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
*Shockwave Flash 10.2 r152
*Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
#**Use either of the links below:
#***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
#***''Also see Download link''': http://get.adobe.com/reader/otherversions/
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Firefox won't open. When i try to uninstall I get message that Firefox app must be closed, but it's not open.

Firefox suddenly quit opening. I uninstalled and then reinstalled it. It still wouldn't open. I tried to uninstall again and now I get a message that Firefox must be closed to prodceed with uninstall. I have even tried restarting the computer to make sure that Firefox is not running. I like Firefox and i want it back.

Thanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?

Why do I keep getting messages that Firefox has a serious virus and I can't bring up icon to check them.

Why do I keep getting messages from Vista saying Firefox has a serious virus? Also I can't bring up the icon to let me do the scan.

You should never respond to such messages as they are only scams to get you to buy their software. 
If you install that software and "let it scan" then you will most likely get infected with malware.

When trying to open browser, keep getting message that it's already open, or to log of and restart PC

when finished browsing the web, i close Firefox and put my computer to low power, or sleep, hours later , turn it on , click on the Firefox Icon , and get a message that mozilla firefox is already running, and if there is a problem restart the PC.
this goes on almost every day for the last 6 to 7 months, and i keep it updated all the time. I was ready to give Mozilla Firefox up, but I don't like Microsoft Internet Explorer, so I put-up with the problem.
any help will be very appreciated,

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]

HT201413 trying to download rental film which was interrupted. tried different wifi networks. keep getting message that cannot download because network connection lost.any suggestions please

I have recently rented a film from itunes for the first time and stopped the download. Every time I now "search for available downloads" - using different wifi networks - I get a message from itunes to say that the network connection was lost. I have tried from home and work and am at a loss as to what to do. Any suggestions please?

Hi Moira Bain,
If you are still having issues downloading your iTunes Store rental with an error message about a lost network connection, you may find the troubleshooting steps in the following article helpful:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Regards,
- Brenden

When Creative Cloud updated a few days ago (Win7) it reported no installed apps. In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run

When Creative Cloud updated a few days ago (Win7) it reported I had no installed apps.
In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run.
How do I get CC to find apps installed under the previous version?
And how do I get Lightroom CC to run?
Peter

I still don't know how to get CC to find that I have Photoshop CC installed, but running Creative Cloud, going to Preferences and signing out, then signing in again got Lightroom CC to work.
Since Photoshop CC is still working despite apparently not being installed things are now OK, at least for the moment. But I'm not feeling at all happy with Adobe.

I keep getting message that not connected to Internet when trying to access an so site such as amazon, when I can still access other areas of Internet such as banking

Why do I keep getting message that not connected to Internet when trying to access amazon yet am very obviously am still connected as can access the apple site or banking sites. Have tried resetting.

I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

Trying to update idad software. Keep getting message that network connection timed out. Don't have a network.

Trying to update idad software. Keep getting message that network connection timed out. Don't have a network.

guyfromplantation wrote:Don't have a network.
That would be problem number 1. The device MUST be connected to the Internet to download software updates.
I am guessing you are trying to download an iOS update, common causes for the error you mentions are Anti-Virus or Firewall software on the computer preventing files from downloading.
If this doesn't address your issue, try rewording your issue so that we can better understand the problem you are having.

Is there a problem with iPhone update server, I can't seem to update my IOS on my wife's 3GS iPhone, keep getting message that the server is not reachable, yet I am connected to internet and had no problem syncing the phone or downloading iTunes software

What's up with the iPhone update server. I have repeatedly tried in recent days to update the IOS software on my wife's 3GS iPhone but keep getting message that the iPhone update server cannot be contacted. The phone syncs normally and I am sure I am connected to the internet properly. Also I have successfully updated ITunes software during this same time frame. What gives??

Try this support document http://support.apple.com/kb/TS3694 and look at this section.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Games won't open, keep getting message that it can't connect to Games Center even when opened thru same; reset and reboot not help; any suggestions?

I keep getting messages that the games cannot connect to the game center. Even when I try to open using the "play" incon in the Game Center, I get the same message. The message refuses to do anything when I press either "cancel" or "retry,", it just sits there and the game won't open when it appears.
I have tried resetting the IPad, turning it off/on; re-syncing, etc., and nothing seems to work. Can any one suggest a way to get the stupid Game Center message to close or some other method to open the game?
Thanks.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

And I keep getting messages that " the username or password for imap.gmail is incorrect

I Have a new I pad and I cannot set up email. I tried 2 different emails and I keep getting messages that " the username or password for imap.gmail is incorrect. What am I doing wrong?

I would delete the accounts and start all over again making sure to follow the instructions here.
http://support.apple.com/kb/ht4810
Sometimes, you have to go deeper into the settings and check the outgoing mail server setting as well, especially, if you cannot send mail.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional

Using Apple TV for first time - to rent a movie. Logged in successfully - billing info updated. Keep getting message to log into Itunes on PC - movie won't load on TV

using Apple TV for first time - to rent a movie. Logged in successfully - billing info updated. Keep getting message to log into Itunes on PC - movie won't load on TV -
any advice?

3GB for a movie? That's almost equivalent to an original DVD.
Have you checked in the Recently Added playlist?
I think this is possibly linear. Select 'normal' in HB, iTunes accepts it; select 'high quality' in HB iTunes doesn't. I can't say why; I don't have any video that anywhere approaches 3GB in size. If that's how iTunes behaves I don't see you have too many options. You either select normal and it works, or you select HQ and live with playing the movie outside of iTunes.
I won't ask what movie because any help with illegally ripped copy protected DVDs is strictly prohibited by the Terms of Use so I'm assuming this is a 6 hour video of your puppy playing on the floor.

When trying to update, I keep getting message that firefox is trying to contact update server. It never updates. I am the only administrator of the computer. I log in with a password.

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