When trying to update my apps on ipad and iphone it says it cant connect to itune store
ive only had one account but several passwords. when entering the passwords it say incorrect password so it will only
us my current password,.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
Similar Messages
-
My ipad has the Internet connected nut when I try to update apps a message pops up to say it cannot connect to,iTunes store.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
When I try to Updates for Apps on my iPhone4, I get the message " Cannot connect to iTunes store". All other wifi functions are working including download of Apps and browsing.
Try a reset, hold the home/sleep button until the device powers off then powers back on and you see the apple logo. Release when you see the apple logo and allow it to finish booting. Once it is done try updating your apps again.
-
I have tried signing into my apple id on my ipad mini and says it cant connect to itunes store
Hey,
i have tried to sign in to my apple id on my ipad mini and it says it cant connect to itunes storeThere is a difference between not being able to sign into your Apple ID and not being able to connect to the iTunes Store. You can be signed into your ID and still not be able to connect to the store.
I will assume that you are actually signed in - Settings> iTunes & App Store>Apple ID. That's one place where you sign into your ID.
If you can't connect to the iTunes Store....
Can't connect to the iTunes Store
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/ -
EI everytime I try to buy a pack off of games of war an error appears saying it cannot connect to iTunes stite! Please I need help
Hey there julyduque,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the issue connecting to the iTunes Store on your iPhone 5s when trying to make in-app purchases.
Can't connect to the iTunes Store - Apple Support
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If that doesn't resolve the issue, try updating your payment information as suggested in this article:
If you don’t see your in-app purchases - Apple Support
Get more help
If you can't make an in-app purchase, try updating your payment information.
Ciao,
-Jason -
Explained my problem in the subject
Hi Kylegundrum,
Try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your issue is resolved.
Cheers,
GB -
I have downloaded iTunes Match to my mac. However when I try to access on my iPad and iphone, it says that I have not subscribed. I have the cloud on my mac showing all the songs there. I have tried turning everything on and off and also backed up again. Any suggestions please?
Home sharing is separate from iTunes Match. Sounds like you were playing music using home sharing, which turned off when you turned off your computer.
Open iTunes on your computer and go to the Store menu. Confirm that there is a setting called Turn Off iTunes Match. That will confirm that iTunes Match is enabled on your computer. Then check to see what Apple ID you subscribed to iTunes Match with. It will be the ID in Store>View Account (in parentheses).
On your iPad, confirm that you are signed in with this same ID in Settings>iTunes & App Store (at the top). If so, you should see an iTunes Match setting listed with an on/off slider. Slide it on to enable iTunes Match on your iPad. -
When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?
delete off any apps that are asking for the wrong apple id and download/sync them over from the correct one
-
HT1414 When trying to update my apps I get the message, "unknown error occurred" any ideas?
When trying to update my apps I get the message, "unknown error occurred", any ideas how to fix this?
I really thought signing out would do because that works frequently for the unknown error message. Try these two things.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or this ... The old stand by....
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!
Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB -
I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work) since I use iCloud and I tunes match
YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
GB -
i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.
Settings > General > Reset > Reset Network Settings.
Power cycle the router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
Error 20 when trying to update my apps from Macbookpro 15' 2012
When trying to update my apps, with appstore, I get error 20... I'm stuck on that message from 1 week... :-(
any advices ?In the lower right corner of the App Store window is a round button with the image of a flag. Clicking that button takes you to a page where you can choose your country by flag. You may have to scroll to the bottom of the window to see the button. The country must match your billing address on record.
-
When trying to update my apps on my iphone my husband's Apple ID pops up. How can I change to my Apple ID?
If you have apps purchased from more than one account that need updating you have top update them one at a time until the remaining apps were purchased from one account. As the other replier said, you have to log into the account that purchased than app to update it.
-
When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?
I have the same thing happening on my iPod Touch 5th gen. Been happening for at least a month. I have updated to the most recent version of iOS which hasn't solved the issue. Must be a bug that they didn't get around to resolving yet, a year later. Really annoying to have it pop up when you are in the middle of a game though.
Maybe you are looking for
-
How do I allow other users limited access to iPhoto?
I am seeking to create other user accounts for my Mac that will allow my wife and my 8 year old to view photos in iPhoto but will not allow them to screw it up (i.e., will not allow them to edit or delete any photos, etc.). Is there a way that I can
-
How do I share all information on my Calendar with others?
When you share your calendar with others, what can they see? Invitations only? How do you allow them to see your calendar same as it is seen by owner?
-
Not able to connect to SQL 2005
All, I am not able start WLI domain with weblogic XA drivers to sql 2005. It fails during startup. I was able to create weblogic XA data source on another weblogic instance( NOT WLI) after it was up and running. I was able to select from XA datasourc
-
Spell check feature in many programs
Hey- In many programs, pidgin, tomboy, etc, I have the squiggly lines under my words as if they're misspelled. Is there one place where I set a dictionary, or can I set these program up to use openoffice's dictionary, gnome's dictionary, or firefox's
-
TS5181 How can I get iTunes Radio to QUIT automatically playing?!
When I get out of the car and I'm in one of my playlists (created on a computer, not a genius or anything) and I'm in the middle of a song, my issue is when I get back in the car (it can be 5 minutes or 2 hours), my song doesn't pick up from where I