When Trying to update my Facetime on my MacBook in the AppStore, it keeps giving me an error messgage.

It has a box that pops up saying:
"Sign in to [email protected] to update applications for that account."
Thats not my email and I dont know whos it is. I bought Facetime with my Apple ID email.

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Unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

Hello chae84swangin,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M.

I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can

I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.

Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About?

When trying to update my iPad to version iOS 7.0.04 I keep getting 'Unable to Verify Update' message 'Because I am not connected to the Internet'. I am connected. I have reset iPad, reset Internet connections but to no avail?

When trying to update my iPad to version iOS 7.0.04 I keep getting 'Unable to Verify Update' message 'Because I am not connected to the Internet'. I am connected. I have reset iPad, reset Internet connections but to no avail?

Boy sure what you are doing but the current iOS level is 7.1 not 7.0.4.
You cannot update to 7.0.4.

The latest version of itunes (10.2.2) freezes immdiately after connecting a device when trying to sync to ipod, iphone or ipad. The beachball just keeps spinning forever or until I force quit

The latest version of itunes (10.2.2) freezes immdiately after connecting a device when trying to sync to ipod, iphone or ipad. The beachball just keeps spinning forever or until I force quit

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I have a new email address and my old email keeps coming up on icloud when trying to update apps and i don't know the password or security questions for the old email. I can sign in with my apple id which is tied to another email but not itunes how to fix

I have an apple id and it has my current email attached to it. however when i go to update apps it's asking for the password for an old email. I no longer have the old email and can't use it. when I go to icloud on my ipad it asks for the password for old email. it doesn't allow me to change the old email to current. when i go to reset it i can't remember the password or security questions for the old email so it doesn't let me go any further. How do I fix this? Do i need to call apple support?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

HT4972 I keep getting an error when trying to update my ipad software to IOS5. The error is a Network timeout error when in fact my connection to the internet is stable and strong. Any suggestions?

I've tried to update my ipad softward to the new IOS 5 software but keep getting internet connection errors.
Initially, I thought it was related to my internet connection but I've tried with full connection and still getting the same error.
Any suggestions would be a great help.
PS - from South Africa

Thanks King_Penguin - I've disabled both my firewall and antivirus software to no avail.
Any other suggestions?
Using Windows Vista - not sure if that make any difference???

Trying to update my ipod touch 4g tonew 5.1 os. keeps telling me connectivity error after downloadign..whats up??

trying to update touch 4g..to ios 5.1 ..keep getting an error after download saying connectivity error or some bullcrap....whats up? and yes im connected to the internet, hence this post

Try here:
iTunes Store reporting error - 3259

HT1918 I am having a terrible time trying to update my billing information on itunes using the IPAD. it keeps coming back with "you payment method information doesnt match your bank's records. try again or enter a new payment method". i tried everything.

i have no way of finding out which address Itunes has on record - but i know my cc is ok, because i just purchased something in Amazon. i tried every combination of my address, and made sure the security code was correct.
HELP !!!!

I'm having the same problem. I've had the same bank for 12 years & haven't changed anything but it still says my information doesn't match. I used the same debit card to buy something online right after I got this message. Anyone have any ideas????

When trying to update my IPad apps I am getting the message "Your Apple ID has been disabled". Still have more than 50$ in my account, so what does this mean ? What can I do to get my ID enabled again ?

when I am trying to download IPad updates I get the message "Your Apple ID has been disabled". What does this mean? How do I get my ID enabled again? Still got more than 50$ in my account !

Reset your Apple ID password here > Apple - My Apple ID
More information here > Apple ID: "This Apple ID has been disabled for security reasons" appears

I get this error code when trying to update from an older version of Firefox: The operation can't be completed because you don't have permission to access some of the items.

While trying to upgrade from a previous version of Firefox, I get this error code: "The operation can’t be completed because you don’t have permission to access some of the items."
== installing ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

I resolved the problem in Snow Leopard by logging out of my (admin) account and logging into my daughter's account on the same machine. She doesn't have admin privileges, so when I tried to install Firefox 4 in her account, I had to authenticate with my admin identity and PW. Installation went smoothly after that. My guess is that you could also simply create a new account on the same machine and install Firefox 4 from that. I have no idea why this works.

I keep getting error 20 when trying to update my apps on my macbook pro

Everytime i try to update my apps its says there is an error (20) I just bought the computer.. Is it because the person before me had them under their itunes?? Its like iphoto and igarage etc.. arent those standard on the computer? Please help.
Thank you.

Hello Jacquimae,
The only thing you can buy legitimately is the computer and the basic discs that are necessary to operate it. All Apple apps over and above this cannot be legally sold on. The machine should have been completely wiped and the original OS re-installed, bringing the machine to its original factory condition. iPhoto and Garage band were part of OS 10.6.8. Snow Leopard.
You must not use the original owner's ID.

Suddenly when ım using mozilla its acting lıke ım pressing "q" button and keep giving me windows error sound and writing "q" everywhere how should ı fıx this?

ı have just one plug in its anonymox and ı trıed every version of mozilla even auroro but ı couldnt solve tht

Does it help if you press the q key yourself manually a few times when this issue happens?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

HT4623 I keep getting an error when trying to update my iPad 2

I keep getting an error when trying to update my iPad 2

http://support.apple.com/kb/HT4623
Can you please describe this error? What, exactly, is happening? What, exactly, does the error message – if any – say?

HT1338 I am trying to upgrade my iPhone via my macbook but the messageThere are purchased items on the iPhone "Mark Price's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updati

Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Price

okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on?

When Trying to update my Facetime on my MacBook in the AppStore, it keeps giving me an error messgage.

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