When trying to update to 12.0.1 fails
trying to update to latest version. The installation stops stating error ocurred. If this persists then use Tools - Download only. When I try this i get the message that itunes does not have the necessary permission. Log on as an administrator. I am. Don't know what to try next.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
Similar Messages
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Error 1602 when trying to update
When trying to update adobe reader it is failing to update and giving me error 1602. It says adobe will try again later. I have tried the update for roughly 1 week and it continues to fail with error message 1602.
Can you give some more information
your operating system
your current Adobe Reader version
the full error message
are you trying to install the downloaded update, or from Adobe Updater?
are you installing the update as an Administrator user? -
When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
when trying to update apps i keep getting billing method incorrect(this is on iphone 4s) i hsve tried this store,apple id,view id,payment info but does not offer me the none option,i can npt update my phone any ideas anybody please?
If you dont have none option then you must own itunes some money. So you have to enter the payment like a itunes giftcard. you can contact itunes by email by going to expresslane.apple.com
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When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.
Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43 -
When trying to update Aps, my iPhone repeatedly rejects my apple ID password. I reset it, and it still rejects it. I've reset it on my computer, phone still rejects it . . . tired of this.
Are you positive you're using the exact Apple ID to update these apps that was used to originally ontain them? You can verify such by right-clicking one the apps, in your iTunes library, & selecting "Get Info". This will show you the Apple ID used to originally obtain the app...does it match on your phone?
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When trying to update my CC apps, the update fails. I get this error: Update Failed. There was an error installing this update. Please try again later or connect customer support. This is currently happening for InDesign, Photoshop and Bridge. I had this problem previous and was able to fix by doing a complete wipe of my computer and reinstalling CC. However, I should not have to wipe my computer clean everytime I need to do a CC update. HELP!
Hi,
Please download the updates directly from the link below:
WIN: All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
MAC: All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools
Regards,
Sheena -
When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?
delete off any apps that are asking for the wrong apple id and download/sync them over from the correct one
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When trying to update or purchase Apps I am being advised my account is not valid for the UK Store and I must switch to the IReland store. How do I do this?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you will be located.
8. Tap "Done". -
When trying to update apps it keeps telling me my account cannot be verified. How do I fix this?
When trying to update my apps it keeps telling me it cannot verify my address! How do I fix this?
Contact itunes support
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When trying to update apps, I get the message: "Account not in this store,...switch to the Canadian store before purchasing" How to I switch, and how did it even get changed to US store? I don't remember changing anything, and I used to be able to update, no problem.. I have synced with my computer for music - could it have happened then? I changed on the computer to Cdn site, but will it not go to the iPhone automatically?
On you iPhone go to settings-iTunes & AppStore.
Tap user name, sign out.
Log back in with your apple ID and password.
That should fix the problem -
When trying to update apps it asks for account password but it doesn't show my account. Help!
When trying to update apps it asks for account password but it doesn't show my account ID, it shows my dad's. How can I fix this so I can sign in?
It sounds like the apps were purchased using your dads account, so they will have to be updated using that account.
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When trying to update phone, a message says i have purchased items that have not been transferred to iTunes, what is this?
We need a bit more information to help.
Are you trying to update your iPhone using iTunes on your computer? If so, did you make purchases through the iTunes Store or App Store on your iPhone, and fail to sync them with your computer? That is the likely meaning of what you are seeing. If this is true, the purchases would be added to iTunes in your computer before the upgrade proceeds. -
When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!
Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB -
When trying to update my i phone IOS 5.0 (connected by WLAN and USB to my computer) there is always "fault 1630" saying I`ve got no connection to the internet / network, which seems to be wrong to me (phone is online). What can I do?
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again.
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