When trying to update to 4.0.1 it locks up when checking for updates do plug-in. This causing Firefox not to work. Why?

When trying to update to 4.0.1 it locks up when checking for updates to plug-in. This causing Firefox not to work. Why?
I am running windows 7. I have tryed uninstalling and reinstalling and every time it locks up at the same point, when it is checking for updates to plug-ins. I have run troublt shooting and it tels me :Incompatible Application. Why??

Create a new profile as a test to check if your current profile is causing the problems.
See:
* [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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