When typing email iPad freezes up. Also sometimes when Internet searching

MMy iPad freezes up occasionally when searching web. it is also freezing up when drafting email.

Hi pattifromtaber,
The following resource provides some great steps if you ever encounter issues with your iPad or certain applications not responding:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
http://support.apple.com/en-us/HT201412
- Matt M.

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Getting the "Internet Search" box when opening an email in AOL. The AOL email blinks and then I get the "Internet Search".

Problem with reading AOL emails. When I try to read an AOL email (old or new) the AOL email appears for a split second and then I get an "Internet Search" box and cannot see the email.
I had read that some have seen a similar problem getting a Bing Search box and they were able to delete that add on to correct it, but I have no add ons at all.

You may have zoomed the page(s) by accident.
Reset the page zoom on pages that cause problems.
*<b>View > Zoom > Reset</b> (Ctrl/Command+0 (zero))
*http://kb.mozillazine.org/Zoom_text_of_web_pages
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Photos sent in email to my firefox also open up internet explorer all updates are okay

when photos are sent to me by email when i view them in firefox internet explorer also opens up in the background mozilla is my default browser.
also difficult in windows 7 to view as slideshow or download the photos. ???

That is a know problem caused by specifying the text color as transparent in the stylesheet.<br />
Removing that color rule or specifying a color like black (#000) should fix it.
<pre><nowiki>TABLE{
table-border-color-light:#336666;
table-border-color-dark:#003333;
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HT1414 My IPad freezes while typing emails. Touchscreen keyboard as well as Bluetooth keyboard. How do I fix this?

My IPad freezes while typing emails. Touchscreen keyboard as well as Bluetooth keyboard. How do I fix this?

It may certainly matter that the account is IMAP. Try the following variation of the procedure to re-create the index:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is stored.
3. Locate Envelope Index and move it to the Trash. If you see an Envelope Index-journal file there, delete it as well.
4. Move the “IMAP-” account folder to the Trash. Note that you can do this with IMAP-type accounts because they store mail on the server and Mail can easily re-create them. DON’T trash any “POP-” account folders, as that would cause all mail stored there to be lost.
5. Open Mail. It will tell you that your mail needs to be “imported”. Click Continue and Mail will proceed to re-create Envelope Index -- Mail says it’s “importing”, but it just re-creates the index if the mailboxes are already in Mail 2.x format.
6. As a side effect of having removed the IMAP account folder, that account may be in an “offline” state now. Do Mailbox > Go Online to bring it back online.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Ipad freezes if I try to highlight text when composing mail

I am having trouble with the Mail application. When I compose an email, if I try to highlight or select text from one email to copy into a new email, my ipad freezes and I have to exit out of the mail application. When I open Mail again, everything is blank for about 5 seconds (showing no mail and no folders), then Mail closes. If I select Mail again, it opens normally but usually will not save my last email.
I checked and my ipad is running the current OS software.
Any help is appreciated!!

Try closing the Mail app completely and see if it works properly when you re-open it : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then try also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

IPad freezes when searching (or after using) Contacts app

My iPad freezes when searching contacts and sometimes shortly after I've use the Contacts app. The behavior doesn't appear to be predictable, except that the freezing only happens while using or shortly after using the Contacts app. Are there any fixes for this?

No fixes yet for anything software wise.
Try a restart. Shut off the iPad by holding the home button and the top right button until you see the shutdown screen. Then turn the iPad on and try the contacts again. You can also try to reset the ipad's software to factory settings and restoring it.
Do a fresh backup first.

I can not get my iPad to mirror with Apple TV. When I toggle to mirror the tv screen goes black and the iPad freezes. The iPad iso is up to date

I can not get my iPad to mirror on Apple TV. When I toggle the tv screen goes black and the iPad freezes. Have updated the iOS to latest settings and also updated the settings on the Apple TV

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

My ipad freezes 5~7 seconds when I tried to delete apps.

Sometimes my ipad freezes 5~7 seconds when I tried to delete apps. 5 to 7 seconds later, question window appears.
Is this normal working??

Try a reset and see if that helps : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Ipad freezes when clicking mail, contact, calendars

ipad freezes when clicking mail, contact, calendars

Still trying to figure out how to navigate these forum pages. For the last two consecutive days I have opened the default e-mail client on this iPad2 to find that the app will download all e-mail from my accounts and then freeze. I have to hit the power switch to shut off and then restart the iPad -the I can open my individual e-mails. Just like hitting control-alt-delete in the windows OS. Has the e-mail app been updated or something. I haven't knowingly changed anything. By the way , registering for forums is a pain in the butt - I ahink i have screwed up myz old user name and will attack that separately.
Augie
iPad2
Also - this happens once and then after that I can run it ok for the rest of my session. Power down and reboot then try e-mail and it freees, power down reset and it is ok. Has only been for the last two days.

Why does my safari browser frequently gives me a gray screen? I resetted my safari many times and it doesn't help. Also sometimes when I scroll it gives me this weird scrolling effect where everything is either upside or messed up.

Why does my safari browser frequently gives me a gray screen? I resetted my safari many times and it doesn't help. Also sometimes when I scroll it gives me this weird scrolling effect where everything is either upside or messed up.

This article is for startup but it might help. http://support.apple.com/kb/ts2570

On 3G we cannot send emails from either our iPhones or iPad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Email account. What is causing this and what do we need to do to resolve it?

On 3G we cannot send Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine. We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this.

Contact whomever supports the email account and get the correct Outgoing email server settings from them.

I have an iPod touch and wife has a new ipad2. We share one computer. Now, when she downloads an app to her ipad the app also downloads on my iPod touch. How can we stop that?

I have an iPod touch and wife has a new ipad2. We share one computer. Now, when she downloads an app to her ipad the app also downloads on my iPod touch. How can we stop that?

you should have two separate account

When receiving email, Thunderbird freezes and displays "Not Responding" in screen header. Adds popstate folder to account.

I'm running Thunderbird 31.6.0 on Windows 8.1 with BitDefender 2013.
PROBLEM:
When getting email, Thunderbird freezes and displays "Not Responding" in screen header.
When TB is closed then reopened, a popstate folder (popstate-1.dat) is added to account. A new popstate folder appears with each crash/freeze, and as long as they are not deleted, they pile up with unique numbers (popstate-1.dat, popstate-2.dat, etc.).
(see attached screenshot)
NOTE: I've included troubleshooting details below for all the fixes I tried, thinking it might be helpful to anyone who has a similar problem and is thinking about going down those paths. Ultimately, it seems that FIX ATTEMPT 5 is the winner.
==================================
FIX ATTEMPT 1:
Following the suggestion in this archived mozilla support post: https://support.mozilla.org/en-US/questions/1026288, I restarted Thunderbird in Safe Mode (Help > Restart with Add-Ons disabled...), checking the "Disable all add-ons" and "Reset toolbars and controls" and clicking "Make Changes and Restart" button.
In Add-Ons Manager, BitDefender Toolbar now appears to be disabled.
(see attached screenshot)
But the problem persists.
FIX ATTEMPT 2:
Following the suggestion in this archived mozilla support post: https://support.mozilla.org/en-US/questions/1016811, I clicked Help > Troubleshooting Information > Show Folder button. This opens a File Explorer window for 3I58b9dq.default (this is the "profile" folder) which contains panacea.dat and folderTree.json files.
I changed file names to panacea-changed.dat and folderTree-changed.json (rather than deleting them, in case I need to restore them), and I reopened Thunderbird.
This did not solve the problem -- and, furthermore, the profile folder seems to have automatically generated new panacea.dat and folderTree.json files to replace those for which I changed the filenames.
FIX ATTEMPT 3:
Following the suggestion in this mozilla support post: https://support.mozilla.org/en-US/questions/1044774, I restarted Windows 8.1 in safe mode with networking enabled (using these instructions: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/.)
TB does not crash when Windows runs in safe mode, but the aspect ratio of my display is distorted; everything's really big and stretched horizontally, and my two displays are mirrored rather than extended. Running Windows perpetually in safe mode is not the ideal fix.
QUESTION 1: I understand that troubleshooting is supposedly done best in safe mode — What might I do in safe mode to diagnose the Thunderbird problem?
FIX ATTEMPT 4:
This article https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#Symptoms, suggests that problems with Thunderbird associated with BitDefender can be solved by uninstalling and re-installing BitDefender.
Not really comfortable uninstalling and re-installing, I disabled Bitdefender (Settings button > Antivirus button > Shield tab > On-Access Scanning toggle Off) to see if that would work. It did not fix the problem.
QUESTION 2: Would uninstalling BitDefender be any different than disabling it?
FIX ATTEMPT 5:
Create a Bitdefender Exclusion for the Thunderbird folder:
Settings button > Antivirus button > Exclusions tab > Excluded files and folders link > Add button > navigate to Thunderbird folder (c:\users\username\appdata\roaming\thunderbird) > Both radio button > Add button > OK button
THIS FIX DID THE TRICK! YAY!

FIX ATTEMPT #5 above did the trick, and now I see that it was the chosen solution for a similar post of the same problem at https://support.mozilla.org/en-US/questions/1044774

What do you do when your iPad freezes up. The message "iCloud Backup appears and reads "This iPad hasn't been backed uo in 6 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi." Each night I plug my iPad in to recharge.

What do yoou do when your iPad freezes up. My iPad is plugged in each night and is connected to Wi-Fi. This morning the following message appears:
iCloud Backup
"This iPad hasn't been backed up in 6 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi."
I press OK and it does not budge. I try to power off. The red arrow appears but it does not slide to power off. The iPad has simply frozen on the home page.
Mike

Try resetting it by holding the power and home buttons at the same time until you see the Apple logo, then releasing. You won't lose any data by doing this.

I transferred a pages file from ipad to mac (also pages) via email for editing. However received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately. Ideas?

I transferred a pages file from ipad to mac (also pages) via email for editing. It opened normally. However, after editing, received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately and presumed they would work without a hitch. Am I missing something?

It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

When typing email iPad freezes up. Also sometimes when Internet searching

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