When typing in an e-mail address the names appear in red. How can I remove this?

Apparently a red e-mail address does not allow the "to" party to respond to any of the "cc" parties. This is a problem, but I cannot remove the red type.

Unicode was set, but the problem persists. I have to type the "?" in word, then copy and paste to my e-mail to get the "?".

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