When tyring to open some PDFs Photoshop CS3 crashes

Photoshop CS3 has been crashing when trying to open some of the PDF files. This doesn't happen with all the PDFs, only some of the PDFs are crashing CS3. We are not able to open these PDFs(which are crashing CS3) in CS2 also. But surprisingly these PDFs can be opened in Photoshop 7. Any ideas?

https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

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