When updating apps, iPad says "cannot connect to iTunes"

I can't update my apps, help!

You can try rebooting your router - unplug it for about 30 seconds and then plug it back in.
Or restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or temporarily disable your firewall and security software.
Look through this for help as well.
http://support.apple.com/kb/ts1368

Similar Messages

  • Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    See these previous discussions help.
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • My IPad says "cannot connect to iTunes store" when I try to update

    My IPad says "cannot connect to iTunes store" when I try to update apps.  How can I resolve this?

    I had the same problem and tried absolutely everything...on my own and stuff I'd read on-line.  Nothing worked.  What finally did was this.  I held down an app until all started jiggling.  Then I deleted one of the ones that needed updating.  Then pushed the round button at the bottom of the iPad to stop the movement.  Then went to the "Featured" section of the App Store.  In the search box (top right corner) I typed in the name of the app I'd just deleted.  When it pulled up, I chose "Install".  Worked perfectly.  I went through this process, one-by-one, until I got all of them done.  Now, everything is updated. 
    Sure hope this helps you and hope this isn't the new norm for how to do updates.  I used to just select "Update All", entered my password, and the updates started happening. 

  • When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!

    When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!

    a lot of people have posted about this and i have seen one weird thing fix this. people said they where going into date and time under settings and changing  the date to some time in the future and then going to the itunes store and it would give them an error that there date and time was wrong. then all you need to do is go back and set the date and time right and go back to the itunes store and try again.
    Im not sure why this did the trick but a bunch of people said that this helped them out..... Weird i know
    You might want to see if it fixes your problem.

  • HT2731 When trying to make a purchase on an app it says cannot connect to iTunes, what do I do?

    Every time I try to make a purchase on a app it says cannot connect to iTunes Store but I'm logged In with my user ID please help

    You may need to contact iTunes support for this: http://www.apple.com/support/itunes/contact/

  • Ipad says "cannot connect to iTunes"

    iPad says "cannot connect to iTunes Store" but can access internet and receive emails...just won't work with App Store? Any suggestions?

    You can go through this for help.
    Can't Connect to the iTunes Store
    Some times it can be as simple as restarting or rebooting your iPad and rebooting your router. Unplug the router for 20-30 seconds and then plug it in again.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Quit iTunes or the App Store and restart. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • I am having a problem connecting to iTunes store.  Every time want to download an app, it says cannot connect to iTunes store.  Have no idea why?

    Hi, I am having trouble accessing the iTunes store to download apps.  Every time I want to download an app it says cannot connect to iTunes store.  I have no idea why.  I've reset my settings and it still doesn't work.  Any help is much appreciated.  Thanks

    Start here and see if any of these steps help.
    Cannot connect to the iTunes Store
    Try this first.
    Try resetting (turning off and then on again) your Wi-Fi router

  • My Ipad says Cannot Connect to Itunes Store

    My Ipad says Cannot Connect to Itunes Store

    1. Make sure internet is working
    2. Make sure iPad is using the latest software
    3. Settings>General>Date and Time>Set Automatically>On
    4. Make sure Time Zone is correct
    5. Try restart iPad

  • My iPad says 'cannot connect to iTunes store' when installing an app, how can I fix it??

    My iPad says it 'cannot connect to iTunes store' but it obviously can because I'm in the store browsing I just can't install or update anything

    I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed

  • When I try to install an app it says cannot connect to itunes

    I'm trying to install an app but it keeps saying cannot connect to iTunes.It was working fine earlier but then it stopped.

    Hi Theresa,
    When troubleshooting iTunes Store connection issues, the following article provides the best information:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    If you haven't been able to connect to the iTunes Store:
    - Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    - Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    - Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet. 
    - Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    - Try resetting (turning off and then on again) your Wi-Fi router
    - If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
    Thanks,
    Matt M.

  • When trying to download app keeps saying cannot connect to iTunes

    MY phone keep saying cannot connect to iTunes ??

    i have also tried to use my id which works on my iphone no problem??
    HELP

  • When i update an app it says cannot connect to iTunes store

    i tried on 3 different networks, and i can buy and purchase other apps, just not update one, CNN, is it the app? store? ipad?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • When I type in my appleid password to download an app it says cannot connect to iTunes Store please help me!!!!

    Help I try and download an app and type in my appleid password and then it says cannot connect t I tunes store

    Try either or both of these for help.
    Can't connect to the iTunes Store - Support - Apple
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

  • HT1688 When i try and download an app it says cannot connect to itunes store

    I have the ios 7 and everytime i try and download an app it tells me cannot connect to itunes store

    Try either or both of these for help.
    Can't connect to the iTunes Store - Support - Apple
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

  • Cannot update apps getting error "cannot connect to itunes store." iphone 4

    So for 2 months I have not been able to update any of my apps due to the error code "cannot connect to itunes store.  I can download new apps, buy music, itunes works fine but I cannot update anything.  I have tried resetting, logging in and out of id, turning wifi on and off.  Pretty much everything that a not so technical person can do.  I have read numerous posts about this on going issue that seems a lot of people are having but no solution yet.  Can someone please help me?  Many thanks for any information offered up. 

    Same issue, which I also sent this same question to both the iPhone, and iPad disscussion boards. What the **** is going on? ive done everything nickgilb did, and still the same message... "Cannot connect to iTunes Store."
    I'd love some help people!
    Thanks!

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