When updating credit card info I get message to contact iTunes support
When I try to update credit card I get a message that says to contact iTunes support. I'm not able to make purchase unless I use a iTunes card. I would like to be able to use my credit card. I read somewhere that it could be that my account is locked.
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
-
I bought something with a credit card and it told me to contact iTunes support to complete the transaction. What do I do?
Use this Link to contact iTunes Store Support for your issue...
Apple Support iTunes Store Contact Us -
When I enter my credit card information i am told to contact itunes support
I need help purchasing songs on iTunes via my PC. When I enter info about my credit card to finish the transaction I am told to contact iTunes Support
it tells me to contact iTunes support
iTunes Support: http://apple.com/emea/support/itunes/contact.html -
When I put in a credit card in on the App Store. It says "contact iTunes support" but I know I put in the card number properly.
you should contact 800.my.apple
-
TS3297 Cant get my credit card to go through keeps saying contact iTunes support
I can not use iTunes or App Store it says need to add credit card i have added my credit card and it won't take it so now i cant download anything i know my credit card is good and i use to have the same card on it
Ridincurly wrote:
I have tried to contact iTunes support and still no luck because there is no live person to talk to
Live people answer the e-mail and express lane.
Click Support at the top of the page, then click the link under contact us.
There is NO PHONE SUPPORT. -
i created a new apple id but my phone still keeps previous details. it does not allow me to update my details. the message reflected was to contact itunes suport. i cant make any purchases now. please advice
Have you considered doing exactly what it told you to do?
Contact itunes support -
Everytime I insert my debit card info it says for assistance,contact iTunes support.Why is this?
I just need it to work but how do i fix it?
Debit cards are no longer accepted.
iTunes Store: Accepted forms of payment -
I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.
Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I am trying to update credit card info-can't get "edit account" icon because my subscription is not active
Credit card https://helpx.adobe.com/utilities/credit-card.html may help
Change Account https://forums.adobe.com/thread/1465499 may help
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html -
Updating credit card info in the iTunes Store
Hi there, I am trying to update my credit card info in the iTunes Store and I get the message: Please contact iTunes support to complete this transaction. Does anyone know what is going on?
On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your iPhone then try tapping on your id in Settings > iTunes & App Store and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918 -
I cant update credit card info on itunes
I just bought a new Ipad 2. All was well until I went to download a free app. Itunes prompted me to sign in and verify billing info. Now, Itunes will not let me update my credit card info or download apps, even though I have credit balance on my account. I have sent four messages to Itunes support with NO help. So much for 24 hour response time.
Someone help, please.......If you are getting a message to contact iTunes Support then they are the only people that can help you, we are fellow users here on these forums we won't know why you are getting the message. How are you trying to contact them ? Are you using : http://www.apple.com/support/itunes/contact/ (click on Contact iTunes Store Support on the right-hand side of the page)
-
I'm not able to get passed the credit card info to get into iTunes or AppStore on my new iPad.
I am unable to enter billing info in Apple ID to get hooked into App Store or iTunes. It wont't go past the credit card info. It keeps prompting me to see tech support. Can you tell me what I'm doing wrong? It's quite frustrating.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
How do I update credit card info for my iCloud Apple ID only (I have a different iTune Apple ID)?
How do I update credit card info for my iCloud Apple ID only (I have a different iTune Apple ID)?
I hope by now you found it already, but if not ...
iTunes Store: Changing account information - Apple - Support
it is the same as itunes account. -
HT1918 Updated credit card info but still declined??
Need to update credit card info but it won't work
If you have problems with a specific program, you will likely receive help in the forum for that program
Start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
Maybe you are looking for
-
WPA security Types are missing after upgrading to Windows 8.1
After upgrading from Windows 8 Pro 64bit to Windows 8.1 Pro 64bit on my Sony Vaio Duoe 13, I could not find WPA security type while configuring Wireless network manually. (only WPA2 and 802.1X are available). I have done a lot of troubleshootings lik
-
Firefox 3.6 hangs when fancybox is closed
i'm using [http://www.fancybox.net Fancybox] to open a lightbox in our application. the lightbox has a piece that makes an ajax call (using YUI) to the server to refresh certain portions of the lightbox. when i click on the "X" to close the lightbox,
-
I installed Leopard, everything seems to be working fine. However a very strange thing has happened, it appears that I've picked up a shared computer labelled 'Thomson'. Not only that, Mail has been acting up, as I have received an e-mail from 'Delta
-
Help-upgraded mac mini to lion and now getting spinning ball
I just downloaded and install Lion on a mac mini and I'm getting the old spinning beach ball from ****. Any suggestions? Can I just turn it off and restart?
-
Is there a way to restrict ability to update iOS?
We are using iPads on carts managed with Apple Configurator. If a student updates iOS on an iPad, then that iPad can no longer be managed by Configurator. Is there a way is prevent users from update iOS?