When updating Firefox, said it had to delete a plug-in I need. Now I cannot re-boot without deleting, correct? bad news.

I need to use LogMeIn. When updating to Firefox 5, it said that it would have to delete LogMeIn because it was not compatible. I tried to stop the update but there seemed to be no way to do that. I NEED LogMeIn. Now, I assume that I cannot shut down my coimputer and re-boot without losing the plug-in. Help.

It appears the LogMeIn add-on was just updated. I installed "LogMeIn, Inc. Remote Access Plugin version 1.0.0.664" when I used the service today,then upgraded to Firefox 5. No compatibility objection was raised. I logged on to a remote PC and all seemed to work as usual.

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I recently backed up my iphone to itunes, when after backing up a message showed that I needed to update my iphone. I clicked ok, and after updating, it said I had to restore my phone to its factory settings. I cannot find where it backed up pictures

I recently backed up my iphone to itunes, when after backing up a message showed that I needed to update my iphone. I clicked ok, and after updating, it said I had to restore my phone to its factory settings. I cannot find where it backed up all of my pictures from my phone.

If you backed up the device, all the data is in the backup. Restore the backup.
A better question is why would an intelligent person not copy the pictures from the device to the computer regularly, especially before attempting an update, as the device is designed to be used?

HT1212 I did the 10s7 update and now I recieve all my text back after I send them and My wifes text she recieves goes to my phone.When updating it said my phone was now using her appleid how can we change that

I did an update to the 1os7 and now I recieve my wifes text that she reiceves and the text I send out comes right back to me as the recipent..How do I fix this.When updating it said I was using my wifes apple ID

Thanks too all the people who responded. . . . (noone)
Got it sorted though. Seems that Apple has issues with multiple apple id's.
Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
Even after that it was extremely hard to get my apps back on my PC.
If anyone else has the same problem. . . .email Apple. Cya.

When ı update firefox 7 to 8 I can not enter the facebook site, when I try it, it says Uyumsuz bir internet tarayıcısı kullanıyorsun. ( it means in english : you are using an unsuportted web browser) how I can solve this problem?

when ı update firefox 7 to 8 I can not enter the facebook site, when I try it, it says Uyumsuz bir internet tarayıcısı kullanıyorsun. ( it means in english : you are using an unsuportted web browser) how I can solve this problem?

Step by step, how did you arrive at seeing this agreement?

HT1296 Can't get my Music off of my iPhone 4. My computer died & had to get a new one, so now I cannot sync my iPhone 4 with the new computer, without losing all of my Music, because the only Music I have is on the iPhone 4 only, not on the computer. Help

Can't get my Music off of my iPhone 4...
My computer died & had to get a new one, so now I cannot sync my iPhone 4 with the new computer, without losing all of my Music, because the only Music I have is on the iPhone 4 only, not on the computer. No Backup anywhere : (
If I choose to sync it tells me all of the Content that does not match the iTunes library on the computer will be erased, do you want to proceed & I have to say no.
How do I replace the music library on my Computer with the Music on the iPhone?
I got my pictures off because you can access them when you connect the iPhone using Windows 7 but you cannot see any of the music so you cannot access it when using windows so don't know what to do...
Help...

The music sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to move everything to your new computer.

I had to preform a hard restart today and now I cannot send or forward email?

I had to preform a hard restart today and now I cannot send or forward emails?

It states, I cannot forward or send because the server does not recognize "relaying". I have tried to send/receive from three corporate email accounts with the same results. I can receive but cannot send.

Anyone know how I can transfer my playlist from iphone to Itunes on my laptop. Computer had crashed. I am unable to export. I had backed up songs to icloud which are now on my laptop however without the original playlists folders?

Anyone know if I can transfer my playlist from iphone to Itunes on my laptop.
I am not keen to sync my iphone to my new laptop in case it wipes out my playlist.
My Computer had crashed so I am unable to export a playlist.
I had backed up songs to icloud which are now on my laptop however without the original playlists folders?
Any suggestions?

Hello CDA ENT
I would turn off the automatic syncing so that way you can see what is on your iPhone. From there, you should be able to see what is on your iPhone and then can export out the playlists and then import them back to your library. I would also recommend backing up your iPhone before going through with this process. To export a playlist, have it highlighted then go to File > Library > Export Playlist…
iTunes: How to backup and restore playlists
http://support.apple.com/kb/TA47831
Open iTunes Preferences and select the Devices tab. Select the option to prevent iPods, iPhones, and iPads from syncing automatically.
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Lost Firefox replaced with Microsoft Word when updating Firefox

I was offered a chance to update Firefox - it said update now or later. Stupidly I said now and since then I have problems. My start button has lost the internet connection and has been replaced with Microsoft Word. I cannot get my old bookmarks and Firefox back and it has all been replaced with Microsoft Word which I hate. Please help.

Updating to the latest version 12.0 did the job. Thanks.

When updating my phone4 it had to be connected to itunes and as a result has picked up someone else's icloud account login. how can i remove this?

When updating my iphone 4 it had to be connected to itunes. As there is 2 other phones on the same itunes account my phone has picked up someone else's icloud login and i can not use the app store. how can i remove this?

Hello lesley142
To sign out of what ever Apple ID is signed in, go to Settings > iTunes & App Stores and then tap the Apple ID and you will see an option to sign out.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
-Norm G.

I bought a brand new mac after Apple said I had ruined my MBP with water damage- but now it works fine?

I'm a little bit confused here. I bought the latest Macbook Pro before university late September 2011, and unfortunately had a little accident involving a leaky bottle of juice.
I dried it out as much as I could, and took it to my nearest Apple store two days later, where, to my dismay the guys at the Genius bar said it was broken beyond a reasonably priced repair. I was faced with an estimated £800+ bill, or the option to buy a new one.
As I was going back to Uni for my last term, I needed a computer of some kind and hastily bought the new one. Instead of having it repaired, I stretched an extra £100 on the repair bill and bought the Macbook Air.
The guy who served me thought it was a good idea for me to buy a new one (obviously) and kept reminding me that even if I do get it repaired, the 'corrosion' could spread and it might need repairing again.
The problem throughout all of this is after spending ANOTHER £1000 only a few months after buying the first macbook, I am typing on the so called 'water damaged' macbook right now.
They told me it was completely busted, but apart from cosmetic water marks on the screen I am failing to see what's wrong with it.
Have I been ripped off? Can I sell the water damaged MBP?
I hope someone can help me!
Alexandra

As far as selling it, I don't know what you would get for it. I know in my opinion if I was going to buy it and it worked, if it didn't look really bad, I MIGHT buy it, but that would really mean taking a look at it and seeing what is in store and what kind of condition it is in at the moment. The thing with liquid, it does weird stuff when mixed with electronics. I once had a portable gaming system that I spilled some pop on. It didn't work right away because everything was still wet and liquid and electronics don't mix well. However, after letting it dry off, it worked great. Only problem I had with it at that point were the buttons started to stick. And when they stuck, they would cause me to screw up my games sometimes becuase when I would go to push the buttons, they wouldn't go down right away and would be delayed and with games, that is the problem. When you needed the button pressed now it wouldn't go right away. This is not necessarily a problem with the computer say if you were typing or anything, but the point being, it may not show serious signs right now, but that doesn't mean that later it isn't going to. However, as stated above, you might be able to get something for it as there are other parts worth value. Maybe not the full computer, but pieces to part out if someone else were to find one that needed parts because there were parts of theirs that went bad and needed replaced. I think if you were to fully disclose what happened and let them know that there could be something still going on with it that may cause a problem down the line, you might find someone who wants to try out a mac before making that purchase of $1000 to buy a new one. I would try to sell it, worst thing that happens is you don't sell it because nobody wants it, but if that is the case you are no different then you are now.

Updated Firefox, adobe flash, restarted computer, still crashing every time I need it. About 8 - 10 x today alone! FIX THIS PLEASE!

Over last few days, maybe a week everytime I want to play video and sometimes just clicking on a page I get the adobe flash crashed symbol and/or the bar across top of screen saying it crashed (when I wasn't even using it!) I updated firefox - mozilla whatever it is and adobe flash, restarted computer several times. sent about 16 - 24 crash reports...still crashing.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

When loading firefox i get an error message, "can't find ////jpsnotify.exe. now firefox loads but every time i go into anything else it appears. this started to happen when i downloaded a new verison of java.

i downloaded a new version of Java and i then started getting "windows can't find c:\java\jre6\lib\deploy\jqs\ff\..\..\..\bin\jqsnotify.exe. now this only happens when loading firefox. it happens through out the use of firefox when loading other programs. any suggestions?
== This happened ==
Every time Firefox opened

Try re-installing Java. See [[Using the Java plugin with Firefox]]
A quick search for jqsnotify.exe on Google indicates that it is related to the Java quick start option.

I have downloaded Firefox 3.6.13 for my Mac OS X laptop, but now I cannot open my Hotmail emails.

I have used Firefox since I purchased my laptop 3 1/2 years ago and update Firefox when updates are available. For the past few days, I can open my Hotmail inbox, but when I click on new or old emails, they will not open up. I can access and open my email using Safari, but I prefer to use my Firefox for a browser. What can I do to remedy this?

Thank you for your help. Some bookmarks had been inserted into 3.6.15 before I attempted the import, and I had assumed -- incorrectly -- that the imported bookmark file would override those, not just add onto them. When I looked lower on the list of bookmarks, I realized that the imported bookmarks were, indeed, there. I was also confused because the bookmarks toolbar did not automatically change to the toolbar from Navigator. All is well now. Again, thank you.

Had to change my apple ID/password and now I cannot sign into iMessage on my ipad2

I changed my Apple password and now I cannot log into iMessage. It just flips back to log-in screen & says it cannot verify & that I need to log back into my apple account. Help?

Go to Settings > Store, touch your Apple ID, log out, then back in with the updated information. Then go to Settings > iCLoud and verify the correct address. Then do the same in Settings > Messages.......Once all all correct, you should be good to go......

When updating to CC 2014 do I delete or Uninstall all the CS6 Apps?

I recently Updated to CC2014 and wondering if its ok to Uninstall or delete all the CS6 Apps. I want to make sure I'm saving space on my computer by only using the updated versions and wondering if all my work files are automatically seen by CC2014 apps?

I like using the Adobe Removal Tool to erase all traces of Adobe from my computer before restarting. I have had trouble when I just removed the individual applications from Windows 7 and reinstalled CC 2014.
If you are a Bridge user, make sure that you purge the entire cache first (edit: preferences: cache: purge cache).
Good luck!

When updating Firefox, said it had to delete a plug-in I need. Now I cannot re-boot without deleting, correct? bad news.

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