When updating new iPhone software I have to use a different computer.
When trying to update new iPhone software I have to use my MacBook instead of my iMac. If I use the iMac I can download the software with no problem, but when updating it gets to the point where it's almost done then it just stops. When I use the MacBook I can complete the whole process no problem. Any help would be appreciated.
Any reason why you have not updated to 10.6.4? On your iMac, navigate to ~/Library/iTunes/iPhone Software Updates and delete any & all .ipsw files you find. There should only be one, but delete all that are listed. You will most likely have to first turn on show all hidden files & folders to see them. Once done, run software update. Make sure iTunes is up to date. Once done, launch disk utility from your utilities folder, select your hard drive, select "Repair Permissions". When finished, re-boot your computer. See if you can update now. There should be NO firewalls or anti-virus running...none.
Similar Messages
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By entering App store I get a message that a software update, but this software I have never installed on my computer if I want to upgrade what message he sends me a says this with a different account to mine, will not let me update. If Iinstall this software (FACEBOOK), I put as account user account that is not mine, if you change to my account, send an error and will not let medesacragarlo.As I can remove the software actaulización notice?
Hi...
I replied to you here > https://discussions.apple.com/thread/3851006?tstart=0 -
Can I update my Iphone 3gs to IOS 5 on a different computer?
I am running two different laptops and a desktop with my Iphone 3gs and Ipad2. I am just wondering if it is ok to upgrade my iphone and ipad to the new 5.0 OS using a different computer than the one I typically sync from.
You can, if you do not mind losing the data on the device.
Also, you may lose the ability to ever sync with the original computer if it is incapable of running the latest version of iTunes. -
HT2589 Getting an error when updating my iphone user id already in use
I recently got my iphone and after I updated the new IOS6 version , I keep getting an error message.
This Apple ID is already in use and it asks me to reset my password which I have done a couple of times.
Any idea how I can fix this ?Hi ...
Try here > Associating and verifying email addresses with your Apple ID -
my iphone 5 stopped working and could not be charged Apple has rep[lasced it with a new iphone 5 and i have to use a different computer to access my backup in itunes . Is that a problem?
thanksThe title of your post says "iTunes in the cloud" -- there are actually 2 different types of backup. One is to iCloud and one iTunes. If you did the backup via iTunes then the backup data is stored on that computer and you will need that computer to do the restore. If the backup was done to iCloud you don't need a computer. Following is more information: Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
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When updating my iphone with new software it came up on screen with the cable and itunes sign (which is what I should get when restoration has been completed) yet it is still saying restore. I have tried 3 times and the screen won't change. HELP!
If the sign does not go away it has not completed the restore. So you are incorrect when you say it "keeps completing the restore" if that message is still displayed.
Do you get an error message? If so, what is the error number? -
Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address. My other devices all have the correct address. How can I get the correct address for my iPhone? The only Apple ID that works for logging in is my new one.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I recently updated my iphone software to 6.0.1 and my ringtones did not get restored. The ringtones are lised in my library but I can't get them added to my phone. When I click on the button to sync my phone, it does nothing.
Welcome to the Apple Community.
Try unchecking the tones and syncing, then re-checking them and syncing again. -
How do I get my 300 playlists back on my IPhone after installing new IPhone software? The playlists still show in my ITunes on my computer but not in my IPhone. When I switch to synch by playlists and begin checking off the lists, the memory bar fills up. These lists are suppose to be in the ICloud and not go against my memory . I had access with my playlists to more than 18,000 somgs on my IPhone until this new Apple IPhone software update came alg. What do I do?
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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When I updated my iphone software, I lost my contact information. I see the backup on the devices menue in iTunes. However, it will only let me delete this backup and not restore it. How can I restore my old contacts to my iPhone? Thanks!
You will have to restore your iphone.
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when updating my iphone 4s to the new ios 6, it lost all data including photos, contacts etc. itunes now cannot find previous back up. Is there anyway i can get this lost data
rebeccakhwar17 wrote:
Hi
Can anyone help me please. I've recesally had to take my Iphone to be repaired before I. took my phone i backed up my data into Icloud and when i got my new phone I have lost all my contacts and photos.
Restore the iPhone from your backup.
See this -> http://support.apple.com/kb/ht1766
Then make sure you sync everything to your computer so you do not lose it. -
itunes says that i need itunes 10.5 to get the new iphone software, but i already have 10.5 itunes. i cant seem to figure out how to get the new iphone software cause it keeps telling me to download updates, and then it does and update search and says im all updated.
I had a similar issue. I had to uninstall iTunes and then reinstall it. Assuming PC, you have to go to the control panel and use the uninstall applications tool. Then install it again. Worked for me.
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I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694 -
Just bought a new iphone 5, i have an old imac computer OSX 10.5.8 and itune version 10 (updated at great cost last year for iphone4) it dosen't let me restore data... any chance of update or do i have to thow away my computer (and never by Mac again?)
You an use your iPhone without connecting it to a computer.
But the product description for the iPhone clearly states that in order to sync with a Mac you must have OSX 10.6.8 or later. That version of the OSX is usually called Snow Leopard. There are two mo recent versions of OSX. OSX 10.7.x (Lion) and OSX 10.8.x (Mountain Lion).
If you can upgrade your computer to at least Snow Leopard I suggest you do so.
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