When upgrading from osx 10.7.4 to osx mountain lion I get the following Alert!  This update requires OS X version 10.8.

When upgrading from osx 10.7.4 to osx mountain lion I get the following Alert!  This update requires OS X version 10.8.

Sounds like you downloaded the 10.8.1 update instead of the Mountain Lion installer from the Mac App Store.
You have to purchase Mountain Lion from the App Store to get to 10.8

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  • HT4854 When trying to download Mountain Lion, I get the following message:  "We could not complete your purchase.  OSX 10.8 Mountain Lion requires a Core 2 Duo, .... processor."  However, my Mac lists a 2GHz Intel Core Duo as its processor.  Help?

    When trying to download Mountain Lion, I get the following message:  "We could not complete your purchase.  OSX 10.8 Mountain Lion requires a Core 2 Duo, .... processor."  However, my iMac lists a 2GHz Intel Core Duo as its processor.  Help?

    Welcome to the Apple Support Communities
    Mountain Lion is a 64-bit operating system, and an Intel Core Duo processor is only 32-bit, so you can't use Mountain Lion on your Mac. You can keep using your actual OS X version or buy a new Mac if you want Mountain Lion

  • When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?

    When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?

    Mama --
    Which Mac??????
    iMac, MacBook Pro, Mini,, what?
    Go up to the Apple icon on the upper left hand corner of your screen (menu bar).
    Click that, and then "More Info". and then "More Info" again.
    What does it say?  Here's what mine says:

  • When I attempt to download Mountain Lion, I get the following error: The product distribution file could not be verified.  It may be damaged or was not signed.

    I've tried logging into and out of the App store.  I've tried rebooting my Mac.I even tried repairing the disk permissions on the HD drive to no avail.  Not sure where to go from here, so I thought I would throw it out to the forums for some assistance.
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  • Is it okay to upgrade from os x 10.6.8 to yosemity without first getting the other operating systems?

    is it okay to upgrade from os x 10.6.8 to yosemity without first getting the other operating systems?

    Hey there jpenilla,
    Welcome to Apple Support Communities.
    Yes. The webpage below provides the answer to your question, about upgrading to Yosemite from OS X Snow Leopard (v10.6.8), and it provides additional information that you may find helpful.
    Apple - OS X Yosemite - How to Upgrade
    You can upgrade to OS X Yosemite from the following:
    OS X Snow Leopard (v10.6.8)
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    OS X Mountain Lion (v10.8)
    OS X Mavericks (v10.9)
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    -Jason

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    Can I upgrade from snow leopard 10.6.8 to mountain lion on my MacBook?

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  • If I upgrade from Snow Leopard 10.6.8 to Mountain Lion, will I lose Microsoft Office and iMovie?

    If I upgrade from Snow Leopard 10.6.8 to Mountain Lion, will I lose Microsoft Office and iMovie?

    Check to make sure your applications are compatible. PowerPC applications are no longer supported.    
       Application Compatibility

  • HT1752 How do I upgrade from OS X 10.6.8 to mountain lion

    How do I upgrade from OS X 10.6.8 to mountain lion
    also need update for iphoto6

    Upgrading to Snow Leopard, Lion, or Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
    You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
    Third-party sources for Snow Leopard are:
    Snow Leopard from Amazon.com
    Snow Leopard from eBay
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    Be sure your computer meets the minimum requirements:
    Apple - OS X Mountain Lion - Read the technical specifications.
    Macs that can be upgraded to OS X Mountain Lion
      1. iMac (Mid 2007 or newer)
      2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
      3. MacBook Pro (Mid/Late 2007 or newer)
      4. MacBook Air (Late 2008 or newer)
      5. Mac mini (Early 2009 or newer)
      6. Mac Pro (Early 2008 or newer)
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    See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
    Am I eligible for the free upgrade?
    See Apple - Free OS X Mountain Lion upgrade Program.
    For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
    Model Eligibility for Snow Leopard and Lion.
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      1. Mac computer with an Intel processor
      2. 1GB of memory
      3. 5GB of available disk space
      4. DVD drive for installation
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      6. Some features require Apple’s MobileMe service; fees and terms apply.
    Lion System Requirements
      1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
      2. 2GB of memory
      3. OS X v10.6.6 or later (v10.6.8 recommended)
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  • When I try to connect to a remote machine using IPSecuritas, am getting the following error

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    Info     IKE  @(#)This product linked OpenSSL 0.9.7l 28 Sep 2006 (http://www.openssl.org/)
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    Info     APP  IPSec terminated
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    Thanks,
    RV

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  • TS2310 what does it mean when you're about to install itunes and it says This update requires OS X version 10.6.8 or later.??? i don't understand... Can someone please explain to me what that means...??? And how to fix it.

    what does it mean when you're about to install itunes and it says This update requires OS X version 10.6.8 or later.??? i don't understand... Can someone please explain to me what that means...??? And how to fix it.

    1. It means exactly what it says. Apple dropped support for earlier Mac OS X versions in iTunes 10.7.
    2. Update the computer to 10.6.8. If it's running a Mac OS X version prior to 10.6, this requires buying a Mac OS X 10.6 DVD from the online Apple Store, which requires an Intel Mac with at least 1GB of RAM.
    (93025)

  • Have downloaded 10.9.4 but alert messages:This update requires OS X version 10.9. Where do I get this version from?

    Have downloaded 10.9.4 but alert messages:This update requires OS X version 10.9. Where do I get this version from?

    Ok..  your first post states you downloaded v10.9.4
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    If so, make sure your Mac meets v10.9 requirements >  OS X Mavericks: System Requirements
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later),
    MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    Your Mac also needs:
    OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
    2 GB or more of memory
    8 GB or more of available space

  • I am trying to update ITunes from 10.4 to 10.5 I have tried from both the program, and from a download on Apple's website. Regardless, I get the following error messages: (1) Installation package for iTunes cannot be found. Try installing to find the inst

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    Set the permissions for Everyone in the folder in which CCPackager created, to "Read/Write" enabled. This is strange since there is only an administrator account on the Mac (and that account already has read/write), but it seems to resolve the issue.

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    If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing
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