When upgrading iphone 3GS to version 5 it says there was an error backing up this iphone (-5000) continuing will result in loss of all contents..
how can I upgrade without losing all contents?
The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.
Similar Messages
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Any idea what I should do as I would like to update my iPhone but do not want to lose all my content on my iPhone.
Using iPhone 4.
Thank you.
Appreciated much for any advice given.The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.
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Help, I had aperture open and working on a image and did not have a battery in and bumped the power off. As a result it will not open my master, it is locked. when I try to open that Library it says There was an error opening the database for the library. I have tried every thing. I updated the other libr but now it will not open the main to update. What do I do?
Try starting Aperture with the command and option keys held down. You'll get 3 options.
Try each, starting at the top, in order, checking after each to see if it fixes the issue. -
I need to upgrade from version 4.2.10 to 5.1.1. When I try, I get the following error message: An error occurred while backing up this iPhone (-37). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this iPhone.
How can I upgrade?This writeup says you have a security issue. http://support.apple.com/kb/TS3694
Try following the troubleshooting steps under error 37.
Good luck. -
Error -37 when backing up. Continuing will result in loss of data on ipad2.
Error -37 when trying to backup from PC to Ipad2 (or vice versa). Continuing will result in loss of all data on the ipad2.
Disable your security software and try again.
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an error occured while trying to update i tunes version 500...it read an error occured while backing up the ipad (-5000)would you like to continue..to contunue will result in loss of all contents on ipad...i don't want that to happen....my first time doing any of this....
am i replying to myself.......this is confusing.....where is my answer?
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hi desperately need help. my iphone 3gs is stuck in recovery mode... when i try and do the restore via itunes it goes through the motions but when it gets to the end it tells me there was an error and it couldnt be restored... originally it was an ex contract phone that i had opened to orange from vodafone.. it was fine until i tried to do the ios 6 update
There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.
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When restoring my backup from my old iphone via my computer to my new iphone, it gets all the way through the restore and then at the end it says there was an error and doesn't restore. Doesn't say what error.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Also... See Here > Configure security software -
Hi, I cant login to the facebook app on my iphone 5 ios 6.0.2. I keep getting an error message saying 'There was an error logging in using single sign on' when im asked to log in again i get a 'session expired' message. This only started happening yesterday. Anyone else having this problem? Thanks.
I am having the same problem and took the following steps to mitigate it to no avail.
1. I deleted the Facebook app on the phone and turned off Facebook in the iPhone's system-wide settings.
2. I re-enabled Facebook in the iPhone's system-wide settings and reinstalled the Facebook app and logged in again. It worked. For about an hour.
3. I completely restored the phone to a previous backup (before the problems started) and reenabled Facebook .... reinstalled the app.... and now it works intermittenly. But it hasn't worked in about 12 hours now (just tried a few minutes ago).
Please advise. -
Why am I receiving an "unknown error message" when I attempt to upgrade my X OS from 10.8 to Yosemite? It says "There was an error in the App Store. Please try again later (4)." This happens only when I check for updates/upgrades for my software and then try to upgrade Yosemite in the App Store. Thanks for any help!
Hi.
I'm having the same problem. Could you tell me how you resolved it.
Thanks
Aliquatpat. -
Hellooo Apple Community!
I'm trying to install iTunes on my computer running Windows 7 Home Premium. I'm not sure if iTunes is compatible with my computer operating system because when I try to install it, it says the installation is completed but it says there was an error so it won't let me get itunes! Can someone please tell me if iTunes can be downloaded and installed on "Windows 7 Home Premium" and if so, how?! I need iTunes asap, I have an iphone 4 running ios 6.1.3. Please get back to mee!!
Thankyou thankyou thankyou!
Natalie.I just tried running the Lenovo Hard Drive Quick Test both in normal mode and in safe mode. Both times it indicated a failed read test on the HDD. The last two tests also failed. I forget what those tests were called.
I am really beginning to think I have a bad HDD and the problem just happens to be in the reserved partition where my factory system software resides. -
I have upgraded my iMac to Yosemite but now my two Canon Printers no longer print from Photoshop CS6. I have upgraded the drivers. All other applications including Lightroom are fine. I am receiving an error message as follows:"There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." How can I get the OS to return a list of printers to Photoshop when Photoshop requests a list.
Have you printed to this printer from 10.10 before? If so, check your connections.
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to version 5.1.1 and everytime while backing up, around the same spot it says, An error occurred while backing up this ipod. (-43) would you like to continue to update this ipod? Continuing will result in the loss of all data
Try a manual install, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
i had to reinstall my itunes, and it wont reinstall, instead saying there was "an error occurred during the installation of assembly microsoft.vc80.crt.type = win32 version 8.0.50727 6195 public key token 1fc8b3b9a1e18e3b processorarchitecture = x86.
I have taken all apple products off my computer per other suggestions, I have run malwarebytes with no viruses found, and have even tried installing itunes as a different user on my computer but get the same message everytime.See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Hi - in the app store, I've logged in with no problem, but when I go into my existing purchases and have INSTALL next to everything I've bought, and try to click on them it says;
"There was an error in the App Store. Please try again later. (100)".
I've tried restarting, clearing all caches, buying and downloading new apps (which works), and also buying and downloading more music from iTunes too (so I update all T&C's etc too, and update all payment info). But nothing seems to solve this. Any ideas?? Thanks a lot, GregThis procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
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Got my new iPhone and it activated fine. I called 611 from my old phone and it already recognized I had a new phone ordered. It asked to me to press 1 if I wanted to activate the new phone. Be sure to back-up your old phone before you dial 611 to act