When upgrading iTunes I get an error that says can't find iTunes.msi. I get the same error when I try to uninstall itunes. I am using XP
How do I find iTunes,msi to upgrade or uninstall itunes?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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I get an error that says can't connect to the itunes store when I search for a specific artist only
Hi all,
When I try to search for music by a specific artist in the iTunes store on my iPhone 5, I get an error that says "Can't connect to the iTunes store". This only happens when I search for music by this band. I can search for other artists and listen to song clips and everything seems to be connecting to the iTunes store just fine. But for some reason, it doesn't work with this artist. The band name is July for Kings. Not sure if anyone else has had this issue, but I hope so!
Thanks,
RickIF you are not able to resolve your issue then contact Apple Support at https://getsupport.apple.com/GetproductgroupList.do?caller=ikb&PRKEYS=PL220,1316 29,PL113,PL302,PF3,PF4,PF9,PL303,PL339,p…
hopefully they can help. You may also be interested to know that for some reason it is just not available to a lot of people at the same time. Appears to be an issue of more users than their servers can handle. Has happened periodically for at least 6 months that I know of but apparently users are able to use within several days if there are no other issues with the users device. -
when I open safari I get a popup that says " this version of Safari doesn't support the community tool bar". Cure the ignorace someone - what's a community tool bar - apparently I have one but don't know what I'm looking at. -
You installed the Conduit spyware. To remove it, triple-click the following line of text to select it:
~/Library/Application Support/Conduit
Copy (command-C) the text to the Clipboard. Then select
Go ▹ Go to Folder
from the Finder menu bar and paste (command-V) into the box that opens. A Finder window may open with a folder named "Conduit" selected. If so, delete the selected folder.
Select Go to Folder again and enter:
/Library
From the folder that opens, delete the following items, if they exist. You may be prompted for your login password.
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
Close the folder. Now select Go to Folder one more time and enter:
/Applications/Toolbars
Delete that item. Close the Finder windows you opened. Log out and log back in. -
When i go to the Icloud page and i click on find my Iphone, I get a message that says "Can't load Find my Iphone. There was a problem loading the application." What do I do now. Thank you
Mail has been down all morning. Pacific time. California here.
Since 7am PST - it's 11:36 am right now. still down.
It's a routine maintenance issue I was told. - but very frustrating not to know ahead of time. -
When trying to download firefox I get a message that says can't download/ connection reset
I ran into some malware over the weekend. Did a system restoration. I've tried several times to download firefox. Each time it runs for a minute or two and then I get a message that says can't download; connection was reset.
You get that message any time you download an executable file. It is safe to open as long as you download from http://www.mozilla.org/en-US/firefox/new/
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Having trouble downloading magazines on newsstand. I keep getting a message that says can't connect to server on all magazines
Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Hello,
While trying to update Adobe Reader XI 10.0.06 to 10.0.07 on my laptop running W7 Home Premium x 64, I get error message 2203. The same occurs if I try to uninstall before manually install the new version. Can you please help?
PS.- Thank you very much for your Support in trying to solve a problem created by yourselves.
Message was edited by: Juan VeranoIs there anything else beside the number 2203?
Try removing the current Reader using http://labs.adobe.com/downloads/acrobatcleaner.html, then install 11.0.07 from http://get.adobe.com/reader/enterprise/ -
Can't open desktop - I get a window that says no application has been found to open the document desktop.
Any ideas?
ThanksIt may be that a "metadata attribute" called the "bundle bit" has somehow been set on the Desktop folder, such that the system treats it as a "package" rather than as a folder.
To check for this, click on the Desktop, type command-I (Get Info), and look in the General section of the Info window under "Kind". It should say "Kind: Folder" - if it instead says "Kind:package," then I would proceed as follows:
Download and run the utility File Matey. From its "Choose an Object" window, navigate to the Desktop folder and click Choose. In the next window, see if the box for "Has Bundle bit" is checked:
If so, then uncheck it, and click Apply, then Save. -
its my ipad 3 when i open appstore it says can not connect to app store and the same thing happens with itunes store?
1. Sign out of Apple ID and sign in again
2. Settings>General>Date & Time>Set Automatically>On -
My itunes library on my home screen does not appear on another home screen on the same computer when itunes is opened on the other screen/user. Home Sharing is turned ON. How do I fix this problem?
You'll have to contact the developer about this. Apple doesn't make this app;
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I had a month long trial of Lightroom and I decided to purchase a prepaid 12month Lightroom/Creative Cloud license. When I uninstall Lightroom and then reinstall it, I get a message that says trial ended with the option to 'buy'. How do I install the purchased year long license to my desktop or add a license number? Also wondering where I might find this number?
ThanksPlease try to perform the steps mentioned on below links
Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later -
I'm trying to clean my mailbox and when I click on delete or highlight and move to trash I get a message that says "operation could not be completed - file exists. Further, when I select a message or group of messages, one of them is copied (not deleted) to the trash folder. Can someone help me through this?
Thanks.It's a POP account. I decided to clean up my mailbox today after noticing the computer was real slow after USA Today started sending their daily top stories with new graphics. Also before I noticed the problem with mail deletion - two things happened. 1) I updated security sofware as prompted by Apple and 2) downloaded Mackeeper and went throught some preliminary scans but did not buy their package. Thanks forn nstaying with me.
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I downloaded a book to my computer when i go to transfer it to itunes i get a message that says Could not authorize this computer because either your user name or password are invalid. Help. I have changed the password and still the same message.
Ok....so I have found a work around....if not a complete solution.
I'm not sure if deleting your music, uninstalling ITunes and reinstalling and adding your music back will actually affect it but I tried it again. Started from scratch.
I checked the box for "Manually manage music and videos"
Then I moved my music to phone via drag and drop, usually just boxing a row of albums at a time.
I went back into my Iphone and began the sync. The message popped up, "1 Item could not be synced" and the sync stopped. At that point, I just clicked sync again and it started back up again. It took a few go's but eventually I got all my music on my phone.
Ironically enough, the only songs that wouldn't sync were songs that I had actually purchased from Itunes....kinda odd -
Hi,
I am trying to activate the iMessage in my ipod touch. i enter my Apple ID and password but get a message that i can't be singed in and should check the nework first. I am connected to internet though.
any help please on how i cn fix this?Try:
FaceTime, Game Center, Messages: Troubleshooting sign in issues -
Why do I get a message that says "your account cannot be authenticated. If you have recently changed your email password please enter the the most current password in settings to continue...? I can't get my email. Help!
Hi there ninjajune! We understand the importance of receiving e-mails! Which e-mail account are you having this trouble with? Have you tried to delete the e-mail account and add it back? What is the make and model of your device? Additionally, are you able to access the e-mail account from a PC? Looking forward to your reply so tha I can better assist!
LenaA_VZW
Follow us on Twitter @VZWSupport
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