When using Adobe CreatePDF desktop printer where do the files go?

The CreatePDF Desktop Printer has been retired. Please see https://forums.adobe.com/docs/DOC-5131 for more information.

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Is it possible to print using Adobe CreatePDF Desktop Printer from a pdf file ?

Hi,
I have a pdf file and I want to print using Adobe CreatePDF Desktop Printer so that the file to be uploaded to https://cloud.acrobat.com. Is this possible ? Right now an email is received that "Adobe PDF Pack could not successfully convert your file filename.pdf to Adobe PDF. Your uploaded file type is not a supported format. Or pdf file type is not supported ?
Thank you

Hi adelon84,
If the file is already a PDF, you can upload it directly to Acrobat.com. Just log in to your account at https://cloud.acrobat.com using your Adobe ID and password, and click the Upload File icon (the cloud with an arrow), navigate to your PDF file, and click OK!
(Once a PDF, no need to convert to PDF again!)
Best,
Sara

Unable to use Adobe CreatePDF Desktop Printer

I want to convert a web page (html) to a PDF document. When I tried to do this using my Adobe PDF Pack, I received a message indicating that I would have to do it using the Adobe CreatePDF Desktop Printer. So, I downloaded and installed the Adobe CreatePDF Desktop Printer as directed.   I went to the web page and printed the document to the Adobe CreatePDF Desktop Printer, as directed in the instructions. I received the following error message: Could not open the file. Access is denied.
What do I do now?

I get exactly the same result. It doesn't work. Please note that I am
trying to SAVE the web page as a PDF file. That is, I am trying to convert
a web page (html) to a PDF document.   I am not trying to print it. I want
a copy of the PDF version of the web page to save on my computer.
In any event, printing it does not work.   I get the same error message I
indicated in my first missive. And, yes, my printer is working just fine.
Please: tell me how to use the
<http://forums.adobe.com/message/5836668#5836668> Adobe CreatePDF Desktop
Printer to convert a web page to a PDF document. When I try to do that,
using my Adobe PDF pack, I get this message:
"Adirondack-Wildfl ... ng-Shrub-List.html" is in a format not supported for
conversion to PDF.
You can save the file to one of the supported formats or use the PDF printer
for Windows to convert the file. For a list of supported file formats
<https://createpdf.acrobat.com/redir/cpdf_cpdf_supported> click here"
When I clicked on the link, I received these instructions:
<http://helpx.adobe.com/acrobat-com/kb/using-pdfpack.html#main_Convert_a_fil
e_to_PDF>
http://helpx.adobe.com/acrobat-com/kb/using-pdfpack.html#main_Convert_a_file
toPDF   This page included the following:
"To convert a file type not listed above, use
<http://helpx.adobe.com/acrobat-com/kb/using-pdfpack.html#main_adobePDF_desk
top_printer> Adobe CreatePDF Desktop Printer. " So, I clicked on that link
and downloaded the Adobe CreatePDF Printer. I followed these instructions:
"Print To PDF Setup
The Adobe CreatePDF Desktop Printer lets you convert any file (in a
printable format) to PDF by printing it from an application on your desktop.
The resulting file is saved automatically to your Adobe PDF Pack account,
and you receive an email when conversion is complete. The desktop printer
functionality is available for Windows XP, Windows Vista, and Windows 7. You
don't need any special hardware to print to Adobe CreatePDF Desktop Printer.
To print to the Adobe CreatePDF printer, first install and configure the
Adobe CreatePDF Desktop printer. Then, open a file in its native application
and choose the print function. Select the Adobe CreatePDF Desktop Printer
from the printer list, choose the appropriate print settings, and then print
the file. Adobe CreatePDF Desktop Printer converts the file to PDF, and then
stores the PDF file in your Acrobat.com account."
So, the instructions say that the Adobe CreatePDF Desktop Printer will
convert a file to PDF and store it in my Acrobat.com account. It doesn't do
that. I tried just printing it (after selecting Adobe CreatePDF Desktop
Printer). I also tried printing to file. In both cases, I get an error
message, and there is no file stored in my Acrobat.com account.
It doesn't work.
Please fix!

Where do my Adobe CreatePDF Desktop Printer Files Go?

I've spent hours looking through the Adobe website for a simple answer to a simple question.
One reader replied that all you have to do is log on to your account and you will find the document right there. Good guess, but sorry. Not so. Just to test his theory I printed 500,000 pages. I watched the Windows 7 print window to make sure all pages got spooled and printed. They did, but they cannot be found.
My congratulations to Adobe for the company with best no customer support support. Once I log on there is no where to enter a simple question. You can however enter something to start a discussion. Maybe, just maybe someone might happen along and make a correct guess. Who knows?
And then you find a page like this one:
Whoops. Just like Adobe. Set up a window to enter an Image. Select the image, meet the requirements. Select the image. An hour later no image, no error message, but the window is still up and active.
When you open the Printer window, and it shows the files printing to Adobe CreatePDF Desktop Printer, why do some files have the status of "error?" What does "error" mean? Where can I find what "error" is there and how to fix it? Or am I just some dumb ******* who gives up my money for nothing in return.
Adobe is as adobe has always been. Impossible to navigate. Slow, slow, slow. And impossible to get any customer service. And I am the dumbhead that pays for it.

This document should help explain a bit What is the Adobe CreatePDF Desktop Printer and how do I install it? The files get stored back in your online account.
Also, make sure you have this information completed as well.

I subscribed to PDF Pack, seems like a waste of money since Adobe CreatePDF Desktop Printer fails. Please advise.

subscribed to Acrobat Pack because my Acrobat 8 professional is no longer supported in Windows8.1. I can not create a PDF on my HD using Adobe CreatePDF Desktop Printer. My different tests do not even appear on cloud...My.files... How can I make this work and return to my positive experiences with Acrobat 8 ??

The CreatePDF Desktop Printer has been retired. Please see https://forums.adobe.com/docs/DOC-5131 for more information.

I just installed Adobe CreatePDF desktop printer, when I try to use from Word or Excel, it does not work. The Adobe print queue says "error" in the status screen. I have uninstalled and re-installed. Any ideas of what to do next?

I just installed Adobe CreatePDF desktop printer on a Windows 7 home PC. When I try to use from Word or EWxcel, it does not print. The Adobe print device queue reports an "error" in the status column.

Adobe retired this Feb 17, 2014.
This app sent content to and got content from the web based services of "CreatPDF" and "PDF Pack".
These are subscription services out in "the cloud". When the app was live you had to be online and signed into your account. The user forum for CreatePDF has a DOC that speaks to the app removal.
Be well...

My Adobe CreatePDF Desktop Printer is not working

When I print a file to this printer, it keeps showing up in the printer status with an error message. I've already run the Microsoft hotfix that is linked to this problem. Alternatively, how else can I print one tab from an excel worksheet? When I go online to my adobe pack subscription, I can only convert the entire document and don't have the capability to edit the document once it's converted (ie to remove the pages I don't want). Please help!!

Hi,
Are you using Windows 7 SP1 (64 bit)? If so, please uninstall Adobe CreatePDF Desktop printer from Control Panel then restart Windows and re-install CreatePDF Desktop printer.
If that does not work then please verify the Adobe PS printer driver at C:\Windows\System32\spool\drivers\x64\3 folder for PSCRIPT files( See below screenshot)
Hisami

Adobe CreatePDF Desktop Printer

I have a subscription to Adobe CreatePDF. I've downloaded the Adobe CreatePDF Desktop Printer and can see it in my list of printers. However, when I try to print a doc using the Desktop Printer, the doc doesn't print and I get 'error' under status. I've tried reinstalling the Desktop Printer but that hasn't helped. Can you advise?

I had this same problem. I'm running Windows 7, Service Pack 1. That was the problem. After countless times installing and uninstalling the Desktop Printer, with no success fixing the problem, I finally came across a notice from Adobe that Windows 7, Servicce Pack 1 is to blame. The only fix is to go to Microsoft and download a hotfix for the issue. Microsoft will email you a link to the hotfix. The hotfix is downloaded as a zip file. I recommmend extracting it to your desktop and then double clicking the extracted file. (The default extraction process wanted to dump it somewhere I couldn't ever find on my system. That's why I recommend extracting to your desktop.)
After a system restart, the Desktop Printer should work just fine. It did for me.
This is the link Microsoft emailed to me:
http://hotfixv4.microsoft.com/Windows%207/Windows%20Server2008%20R2%20SP1/sp2/Fix381852/76 00/free/437635_intl_x64_zip.exe
You can also try searching for KB Article Number: 2616471
Even though, this is a Microsoft issue, I'm very angry that Adobe doesn't have the courtesy to save us all a bunch of headache by including a disclaimer and/or instructions for the hotfix next to the install Desktop Printer instructions. I mean, isn't the majority of Adobe's customers running Windows 7, Service Pack 1? What a freaking waste of my time it was to go through this hassle.

How do I log-in for Adobe CreatePDF Desktop Printer?

I just downloaded and installed the Adobe CreatePDF Desktop Printer but cannot print. Where do I have to type in my log-in details to use it?

Hi heimator,
Please see Install and configure Adobe CreatePDF Desktop Printer.
Note, however, that CreatePDF Desktop Printer is being retired soon. See Adobe CreatePDF Desktop Printer is no longer available for more information.
Best,
Sara

Cannot Install "Adobe CreatePDF Desktop Printer"

According to the Help Page titled "Create PDF Files", I should be able to download the installer for the "Adobe CreatePDF Desktop Printer". Supposedly, when I click "Create PDF" on my Acrobat.com main page, I will have an option to "Install Adobe CreatePDF Desktop Printer". However, when I click on "Create PDF", this option is not presented to me. Instead, I only have the option to "Upload a file to convert it to PDF". How do I install the "Adobe CreatePDF Desktop Printer"?
Thanks
CycleMark1

Hi there,
Well, you caught us: this feature won't actually be available until tomorrow, but it looks like you'll be ready for it when it gets here! Check back tomorrow morning for the CreatePDF features you've been investigating - and let us know how it goes!
Thanks,
Rebecca

Adobe CreatePDF Desktop Printer is not connecting

I have tried printing an online document and a word document from my computer. Each time it states my Adobe CreatePDF Desktop Printer is not connecting. Help

So how do I print to pdf now?
From: Sara.Forsberg <[email protected]>
To: Anthony Roth <[email protected]>
Sent: Wednesday, March 25, 2015 8:46 AM
Subject: Adobe CreatePDF Desktop Printer is not connecting
Adobe CreatePDF Desktop Printer is not connecting
created by Sara.Forsberg in Adobe Acrobat.com Services - View the full discussionHi anthonyr, The CreatePDF Desktop Printer has been retired, which is why you're unable to use it. If you'd like, you can remove it by following the instructions in this document: Remove Adobe Create PDF Desktop Printer. Best,Sara If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7348750#7348750 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7348750#7348750 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Acrobat.com Services by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Getting an error when using adobe photoshop CC, "Could not move the data because of a program error". Any idea on what this means?

Getting an error when using adobe photoshop CC, "Could not move the data because of a program error". Any idea on what this means?

Have no idea of what you were even doing in Photoshop my crystal ball is out for repairs so I can not see.

When using adobe flash player, for example, in the game. Screen will fade after a few seconds of inactivity.

Hi, i have windows 7 hp, sp1. When using adobe flash player, for example, in the game. Screen will fade after a few seconds of inactivity. But the pixels on are highlighted. This is accomplished by installing the latest update flash.If I move the mouse the screen returns. Screen goes from one second to several, and sometimes not at all. Pleas help me

To give you any useful advice, I'm going to need to know more about your computer and browser:
https://forums.adobe.com/thread/1195540

When backing up ipad to PC where do the files go?

When backing up ipad to PC where do the files go? I have 44 GB of info on my ipad and it only took about 5 minutes to backup, I do not see it on my computer. I shut my cloud off because I don't like paying for space monthly when I have so much

Windows Vista, Windows 7, and Windows 8:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press Return.
Hope this helps.

Please help!!!!!! i filled out a job application using adobe reader but i cannot send the file back via email because the file is protected with a lock. how do i unlock this file to send it?!!!!!!!!!

please help!!!!!! i filled out a job application using adobe reader but i cannot send the file back via email because the file is protected with a lock. how do i unlock this file to send it?!!!!!!!!!

Hi kevinv1987,
It doesn't sound like the PDF was password protected (or Adobe Reader would prompt you for a password). Instead, it sounds like that file may be marked locked by your operating system. Are you on Mac OS or Windows? In either case, here are instructions for removing the lock icon from the file:
Remove the Lock Icon from a Folder in Windows 7 (check Microsoft's website if you have a different version of Windows)
On Mac OS, select the file in the Finder, and choose File > Get Info. Then, just deselect the Lock checkbox.
Please let us know how it goes.
Best,
Sara

When using Adobe CreatePDF desktop printer where do the files go?

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