When using Apple earphones, the phone sounds like I'm in a tunnel.

I just got a new iPhone 4 and when I use the Apple earphones while talking on the phone, it sounds like I'm in a tunnel. This never happened with my 3GS. This doesn't happen when I am listening to music. Then it sounds fine. Any ideas on what is causing this?

Hello bluestem11312,
Thank you for the details of the issue you are experiencing with your iPhone 4s.  The article below addresses the following symptoms:
Symptoms
Other people can't hear you, or have difficulty hearing you during a phone call or FaceTime call
Other people complain that you sound unclear during a phone call or FaceTime call
You hear no sound or the sound is unclear when playing back recorded audio
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thank you for using Apple Support Communities.
Best,
Sheila M.

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