When using crop tool the screen goes all black

When I select the crop tool and drag it across the photo to select crop area, the screen goes all black so that I cannot see the area selected or modify its size.
All the boxes (size and resolution) of the tool are clear.
Can somebody help me?
I did try resetting all tools but didn't change anything, I restarted the program, I restarted the computer and is still happening.
Any help would be greatly appreciated.

The advice that seems to work most often with this kind of failure is to update your video drivers from the web site of the maker of your video card.
Here are the links to the driver update pages for the two big video card makers:
ATI :     http://www.amd.com/us/Pages/AMDHomePage.aspx
nVidia:  http://www.nvidia.com/Download/index.aspx?lang=en-us
-Noel

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