When using Earthlink email I cannot reply to a message. I could for the first 6 months I used it but about 6 weeks ago the problem arose. How do I fix it?

I use email through a site called TheGrid.net which is a part of Earthlink.net. It worked fine with Firefox till about six weeks ago. Now when I am looking at an email message when I hit Reply or when I try to write a message, it won't let me. It brings up two blank boxes below the message heading. It won't let me enter data in the first box and when I type in the second box, which it will let me do, it will not accept it when I hit Send.
I suspect you did an automatic update to Firefox when the problem arose. Can you help? Thank you.

I too have this problem plus I can't even write email. I get no cursor in the write box. If I don't get an answer real soon I'm going to use Chrome where this problem does not occur

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My email server is down(yahoo.cn), cant use this email right now. I want to check my account and cancle monthly payment of photoshop, but i need to verify through my email. what should i do?

my email server is down(yahoo.cn), cant use this email right now. I want to check my account and cancle monthly payment of photoshop, but i need to verify through my email.

All account maintenance is done using your Adobe ID and signing in at Adobe
For anything else, you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I bought a song the other day and it only downloaded about a third of it. How do I fix the problem when iTunes doesn't recognize the mistake?

Bought a song the other day and it did not download correctly. I am over 50 and a little new to using this technology so please pardon me if it is an easy fix. iTunes will not allow me to download it again or to even buy it again, so I cannot figure out how to fix it. Any help will be greatly appreciated.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I used to be able to print stuff like coupons or patterns from websites but now for the last few months I get an error code 30 message. I have added nothing new, same printer, etc but I have let Firefox update. How do I fix this so I can print again?

I used to be able to go to a website and click their print button and it would print just fine. The only programs I will always update when they are available are Firefox, Avast Free Anti virus, and Malwarebytes. I think I may have updated Java too but it was after my printing problem began. I have the latest printer driver update installed which is the same version that I have been printing with before the error began. My printer is an Epson Stylus NX210 series All in One printer. My laptop is a Toshiba Satellite L650 series. I used to get the error message every time I tried to print a Michaels coupon but I was able to print from any other website I tried. Could someone please help me figure out what to do so I can start printing things again? Thank you!

If you are getting Siri when you double tap, then your home button must be sticking. Siri comes up when you hold the home button. Try tapping quickly twice. When that happens, the multi-tasking list comes up and you will see the app icon and then a thumbnail, or reduced size view of the app above it. You put your finger on that thumbnail and swipe upwards with your finger.
For that issue, you might want to do a reset of the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. This will not affect your data.
To be honest, your novel is a little difficult to read, and I think you put too much information in there, and a lot of it is unnecessary. Be to the point and just add information necessary to understand the issue.

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

When I try to sync my iPhone with my computer I get this message "This iPhone cannot be used because the Apple mobile device service is not started" What does this mean and how can I fix it?

When I try to sync my iPhone 4S with my computer, I get this message: "This iPhone cannot be used because the Apple mobile device service is not started" What does this mean, and how can I fix it?

means that apple mobile device service needs to be started try this article to get it turned back on
Restart apple mobile device service

My old appleID use email with domain already deactivate. So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe

In Yahoo Mail, when composing an email I get an "Asking to leave this page" panel; it does not matter whether i choose stay or leave, the panel pops up again....and again...the only way out is to Force Quite Firefox and start all over...help please...

In Yahoo Mail, when composing an email I get an "Asking to leave this page" panel; it does not matter whether i choose stay or leave, the panel pops up again....and again...the only way out is to Force Quite Firefox and start all over...help please...

Thanks for responding....but isn't your potential solution designed for Windows users? I have a Mac.
If it does apply to Mac, I am also hoping for something simpler as this could take weeks to isolate the problem and it would be more efficient to use another browser for mail
Also, I should have added, this problem occurs only occasionally and seemingly only when I am taking some time to compose a message

HT201210 When I try to restore my ipod, I get a dialogue box that pops up that says the restore has failed because the requested resource cannot be found. What is the problem, and how can I fix it?

When I try to restore my ipod, I get a dialogue box that pops up that says the restore has failed because the requested resource cannot be found. What is the problem, and how can I fix it?

Hi IG viper,
Placing your iPod into recovery mode should allow you to successfully restore the device.
You might see these error messages if any of these are true:
Your device has a beta version of iOS.
You're trying to install an earlier version of iOS (downgrading).
Your device has unauthorized modifications to iOS, also called "jailbreaking."
Use recovery mode to restore your device to the latest version of iOS.
Resolve iOS update and restore errors
http://support.apple.com/en-us/TS3694
Sincerely,
Allen

Windows 8.1 PC, using reader, when searching a folder containing approx 100 doc's. If i search for a word, no results are returned. only the doc names can be found but nothing from within the doc. This is a new problem and was not the case before.

Windows 8.1 PC, using reader, when searching a folder containing approx 100 doc's. If i search for a word, no results are returned. only the doc names can be found but nothing from within the doc.
This is a new problem and was not the case before.

Works perfectly fine for me with the latest Reader version (11.0.09).
You write that it worked "before"; before what? An update? Update from what version to what version?

I recently got an extension cord for my ipad charger and the first time I used it it worked and now when I plug it in to my ipad It doesn't do anything. What do I do?

I recently got an extension cord for my ipad charger and the first time I used it it worked and now when I plug it in to my ipad It doesn't do anything. What do I do?

I think that we all understood what you meant. If the extension cord is no longer working, then return it.
We are all trying to tell you that you can plug the power block into a standard household extension cord - using the short cord that came with the iPad - and there is no need for the extension cord that you bought.
Edit - one upped by the lovely lady with the pretty kitty avatar

HT204053 I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?

I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?

You are getting this message because you are attempting to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating your account on one of these devices you will then be able to sign into the account on your PC.

Hi, I have had an LG Octane for 4 years and loved it. I used it for email, surfing the web and facebook. But 6 weeks ago I stopped getting text messages, I could send but not receive. I was told it was just worn out. So I ordered another Octane and it w

Hi, I have had an LG Octane for 4 years and loved it. I used it for email, surfing the web and facebook. But 6 weeks ago I stopped getting text messages, I could send but not receive. I was told it was just worn out. So I ordered another Octane from ebay, and it wouldn't connect to the internet. I was told by Verizon that the software had been changed. So I ordered a NEW in Box Octane and I am having trouble with that too. Bing won't work, nothing will work that will enable me to download Verizon Opera mini that still works on my old phone. I have a smart phone with another number but I LOVE the Octane for daily use. Why will my old Octane work but I can't get a NEW one to. Verizon guys are stumped too:( Please help!! Thanks!

Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
I suggest that no response is made to this duplicate thread.

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

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TS3274 When I turn on my iPad I get this message: "iCloud Backup - This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi." It has rendered my iPad useless as I cannot even unlock it.

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Try this now.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

When using Earthlink email I cannot reply to a message. I could for the first 6 months I used it but about 6 weeks ago the problem arose. How do I fix it?

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