When using Firefox, a new window to the Firfox support page opens at random intervals.

When using Firefox for normal web browsing, a new window to the Firefox support home page opens at random intervals. This occurrence can happen at odd intervals, from a few minutes, to hours apart. There does not appear to be any correlation as to which sites I'm visiting. I am not aware of touching any keyboard key (other than using the mouse) and this new Firefox support window pop-up seems to happen completely randomly. It happens about 10 times a day and is very annoying.

I have this problem as well, when ever I open Firefox. This has been going on for 2-3 days, and I simply select 'skip' and it goes away.
What is more bothersome is that now I am unable to organize my bookmarks, they no longer show up when I click on 'Organize Bookmarks'. My bookmarks still show up in the 'bookmarks' toolbar however.
I wonder if these two glitches are related?

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When using Firefox certain videos play but the image is green and distorted.. help?

Firefox 3.6.8 and 3.5 (I downgraded to see if that would solve the issue)
Windows 7
Intel Core i5
Flash Player: WIN 10,1,53,64
When using Firefox certain videos play but the image is green and distorted. The image turns into lines and sometimes it half of the screen of the video. Examples are streaming MLB.tv video and some vimeo videos. The odd thing is that it isn’t all Vimeo videos. Is this a flash issue?
The issue does not happen with Internet Explorer which leads me to believe this is an issue with Firefox. I downgraded to 3.5 and the issue still persists.
Screen Caps: http://yfrog.com/1x46496103j and http://yfrog.com/n112309689j
Any help?
== URL of affected sites ==
http://

Try disabling hardware acceleration in your [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash settings] (using Firefox, right-click on any Flash object on a webpage, select Settings, uncheck "Enable hardware acceleration on the Display tab).
Ref:
http://kb.mozillazine.org/Flash#Performance_or_display_issues_with_certain_Flash_videos

How do I fix redirects when using Firefox 30? Windows 8.1.

I get redirected and/or pop ups while using Firefox 30 with Windows 8.1. It began immediately with the downloading of said Windows 8.1, so I think it came with that download, and although I have run deep scans and even a pre-boot scan with Avast, plus a scan with IObit Anti Malware, I still get redirects and/or pop ups.
It is an intelligent redirect (context sensitive), but tries to get money from you. For example, I had tried to stop the pop ups [redirects, perhaps] with the pop up blocker likely built into Firefox, but Firefox Help led me instead to an 800 # that offered to connect remotely and fix my PC with Certified Techs as you will see in the chat below. It appeared to be a function of Firefox, not a redirect.
Just after the chat with the 800 outfit I opened FireFox and it went to the (default) url: start.mysearchdial.com/ and a string of more hash, which is possibly how the popups get propagated?
I went to mozilla via url and soon got encouraged to download new version, saying current one out of date. But it was going to download from: http://downloadsoftware.pw/download/firefox2/
So it is not only very intelligent, it is also resistant to a lot of software removal tools.
What might you suggest? I have not tried many of those tools yet.

MySearchDial should have an entry in the Windows Control Panel, but possibly also have its hooks into all your browsers.
Checking and cleaning that will take a few steps. I suggest starting here:
Open the Windows '''Control Panel''', Uninstall a Program. Click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
Then, in Firefox, open the '''Add-ons page''' using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Finally, you can "mop up" remaining issues with the scanning/cleaning tools listed in our support article: [[Troubleshoot Firefox issues caused by malware]].
Are you able to rid yourself of it?

How can we set the Default to "New Window" for the "Create Link" – "Specify Open Preference"?

We would like to set the "New Window" as default but can't find where to set it.. I looked through all the Perferences and could not find where this is set.
We see this when creating Links.
Thanks in advance for any suggestions.

Thanks for your reply. We are using Acrobat Pro 10.1.3 on Windows 7 64 bit workstation.
We see this when adding a link in a PDF.
Go to Tools, Content, Link. Highlight something, Creat Link, click Next. Pick somthing to Link too. Like another PDF and the Window in the first screen shot comes up.
I ran a Regshot and here are the results. Looks like all user keys which would be normal but there must be a way to set the default in the Preferences? This does not seem to be a setting that stays if you will so there must be something over-riding it.

Opening the OAF page in New Window on the responsibility list page

Hi Gurus,
I have a requirement where in I need to open the page on a new window.
I have created the page,and attached the function to the menu,and attached the menu to a responsibility.
When a user clicks on the responsibility it shows a list of fuctions available with the appropriate prompt.
My recquirement is to open the page in a new window when a user clicks a function on the responsibility page.
Is it possible to do so?If yes how?If not any document supporting this limitation.
Any help would be highly appreciated.
Regards
Srikanth

Hi Srikanth,
This is not possible. However you can open the second page in the flow in a new window by setting Target Frame property to _blank.
Anoop

When using Firefox with ATT/Yahoo mail, the contacts list does not display. If I use Windows Explorer with ATT/Yahoo mail, the contacts list works fine.

No additional details. I just need to know how to solve the problem.

If you read the article [[Websites look wrong]], does it help any? I would recommend trying each step in that article, restart, test, if it doesn't work, move to the next step.

When using firefox on my MAC desktop the MAC toolbar with time, date, volumn ect. disappears. I want to be able to see it. How can I fix this?

While in firefox I am able to click on finder and see the missing toolbar. As soon as I go back to firefox it disappears.

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).
*https://support.mozilla.org/kb/how-to-use-full-screen

Computer shuts off when using Firefox.

When using Firefox on my XP machine, the computer shuts down while on the Internet at random. I removed FF and reinstalled it, and it still shuts my computer down while on the net. I swap over to IE and there is no problems so it's in the Firefox program. Did not do this until a few weeks ago. HELP

I had this same problem, searched the net, got frustrated, but finally worked it out. If I used Mozilla my computer running Xp would shut off, if I used IE I could surf the web. However flash was not working on Youtube. In the end the problem was simply that my version of Adobe Flash was not the current one, this was causing a software conflict, which in turn was shutting down my computer while running firefox. I simply went to the Adobe site, and updated to the latest Flash, and also downloaded a debugger program for IE. Since then everything is ok, Mozilla no longer turns off my computer, and IE8 works fine with Youtube.
Hope this helps, as it sure frustrated me at the time.

Open in new tab on right click fails to open in the current window when used in a dependent window called with window.open command from original window this worked fine until ver 4.0

i have been using this page in all versions of firefox until ver 4.0 and it has worked fine
https://npwas.com/dummy/charts/charts.html
when this page is loaded enter a stock symbol in the text field "AAPL"
then click one of the lower links --"Yahoo Headlines"-- and another window is opened with this code
- function yahoolink(sqlstring, winnum) {
- var myurl = "http://finance.yahoo.com/";
- var mysymbol = document.SymbolForm.symbol.value;
- var mysrc = myurl + sqlstring + mysymbol;
- var mywindow = "mywindow" + winnum;
- //alert("mywindow- " + mywindow);
- if (sqlstring == "mb/")
- mysrc = "http://messages.finance.yahoo.com/" + -sqlstring + mysymbol;
window.open(mysrc,mywindow,'resizable=yes,titlebar1=1,toolbar=1,scrollbars=1');
all this works but when i right click on a message or news item and select "OPEN IN NEW TAB" - it fails to open the tab in this current window it opens it in the parent window --
the way i have always used this is to able to select news and right click all news items to read as new tabs and have all news items or messages to be grouped in the child window
this is now broken or do i need to recode something??
https:\\npwas.com come is my secure server and you may load the page and see the code
so far i really love ver 4.0 especially the sppppppeeeeeeeeed!!!!
keep up the great work
thanx in advance
tojo

2 Solutions found in [http://support.mozilla.com/en-US/questions/791244]
the user cor-el has a method that does not require any add-ons. He States
This code in userChrome.css will move "Open Link in New Window" to the top of the context menu.
<pre>@namespace url("<a href="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul">http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul</a>"); /* only needed once */
#contentAreaContextMenu > * { -moz-box-ordinal-group: 2; }
#context-openlink { -moz-box-ordinal-group: 1 !important; }</pre>
the user jay_ff shows how to do it using the Menu Editor Add-on
1. Install the Menu Editor add-on from https://addons.mozilla.org/en-US/firefox/addon/menu-editor/ .
2. After the installation, go to Firefox> add-ons (or simply use Ctrl+Shift+A)
3. Go to the Menu Editor "Options"
4. In the "Main context menu," simply grab the "Open link in New Tab" and place it below the "Open Link in New Window"
5. and Voila! You may also change other menu options if you want to!
I tried jay_ff method first and found that indeed changing the Main Context Menu did cause the hotlink context menu to change as well.

On my new computer, I can no longer open attachmnets in Hotmail when using Firefox. The attachments will open with other browsers. It is quite frustrating. Any help out there would be surely appreciated. Cheers

Hotmail won't open attachments when using Firefox. I'm not sure if this relates to cookies, add ons (I recently addded Ad-blocker and Do not track), or some other type of security setting. I have tried some proposed solutions on the we to no avail. Using Windows 7

Tyler,
Thanks for your suggestion. My problem occurs when trying to open any type of file (at least .doc and .pdf, as far as I know). As I mentioned, when I log into hotmail from another browser, I am then able to open my attachments. I am hoping to figure out how to tinker with firefox so I no longer have this issue. I am not sure what is causing this block, but I know it has to do with Firefox (or settings relating to) or related add ons.

Internet explorer opens a new window when using firefox

When using Firefox, Internet explorer sometimes opens the same website or opens up a pop up advertisement.
== This happened ==
A few times a week
== Noticed it for the last week or so

Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database.
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
http://www.superantispyware.com/ - SuperAntispyware
http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I can't see the body of emails in hotmail when using firefox 37.0.1 I can see them in IE and firefox mobile. Help please

I resend some emails regularly with only slight changes to the email so I usually do a "reply all" or "forward" . Recently I cannot see the text in the body of the emails using FireFox, however I can see the complete email when using FireFox mobile or Internet Explorer. Any ideas what is causing the problem and how to fix it? I have tried to copy and paste the text into a new email but that didn't work.
I am using Windows 7 SP1 Home Premium and FireFox 37.0.1
Any help would be appreciated.

''FredMcD [[#answer-718738|said]]''
<blockquote>
''ajfollack [[#answer-718681|said]]''
<blockquote>
Disabling the adobe plugin . . . . did not resolve issue
</blockquote>
DO NOT disable old program. REMOVE them.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.
</blockquote>
I uninstalled Adobe reader, then did the rest of your suggestions but the problem remains. It is only with 3 emails that get resent daily with slight changes to the text. It is like most of the text has been removed from the email.
Thanks for the suggestions and advice

Worst update ever! On my Vista everything is wrong! Back button never active; If I want open pages as new tab it opens new window; FF starts with blank page instead of Google; No url address shown on status bar when I move mouse arrow on the link etc

Worst update ever! On my Vista everything is wrong! Back button never active; If I want open pages as new tab it opens new window; FF starts with blank page instead of Google; No url address shown on status bar when I move mouse arrow on the link etc.. Please Help!

Try the Firefox SafeMode to see how it works there. 
''A troubleshooting mode, which disables most Add-ons.'' 
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. 
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
'''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. 
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
''When you figure out what is causing that, please let us know. It might help other user's who have that problem.''

I cannot open a new browser window by double clicking Firefox icon or selecting NEW WINDOW from the file menu.

I can open only 1 browser window and I can't open another or multiple windows by double clicking Firefox icon or selecting NEW WINDOW from the file menu.
Looking forward to your earliest reply.
Thanks and regards,
Sheraz

Do you have that problem when running in the Firefox SafeMode? 
[http://support.mozilla.com/en-US/kb/Safe+Mode] 
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: 
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

When I add a new bookmark, and the (star) Page Bookmarked window appears - is there any way to expand the size of that window so that I can see my entire list of folders when adding a new bookmark to an existing folder?

When I add a new bookmark, and the (star) Page Bookmarked window appears - is there any way to expand the size of that window so that I can see my entire list of folders when adding a new bookmark to an existing folder? The endless scrolling technique is far too tedious when trying to add a new bookmark, because the window is simply too tiny. Is there maybe a plug-in that will let me grab the corner of that window and re-size it? Thanks!

I suggest you install the "Add Bookmark to Here2" extension, then you can expand the the list but you will not see the bookmark itself in the list if that is what you wanted. At the top you have three major folders you can select one of them and scroll up and down. Below that you have your most recently used folders and you can select one of them instead and scroll up and down. You can see the folder the bookmark is in -- they get added to the bottom
If you really want to see the bookmark within the folder the same extension allows you to bring the bookmark to the folder from say the bookmarks sidebar that is why it is named as such. I use it but mainly i use the dialog.
Please continue reading about bookmarks and some related extensions at
* http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox
* https://addons.mozilla.org/firefox/addon/add-bookmark-here-2/
* http://dmcritchie.mvps.org/firefox/firefox.htm#addbookmarkhere2
* http://dmcritchie.mvps.org/firefox/kws.htm
If you are not using tags at all, you can remove a whole lot of confusion by removing them from the dialog via the extension.

When using Firefox, a new window to the Firfox support page opens at random intervals.

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