When using ipod classic 160g ALL music cuts out and files don't play at all

Hello,
I purchased my ipod a while ago and its been working fine for about a year.
but recently whenever i turn my ipod on, i hear a quiet noise which is like "static" or "white noise" and when i press down a button i hear a muffled click like you've just pulled the headphones out, and none of the files i try to play work... no movies, music, podcasts or anything, the ipod indicates that its playing the file, but the timer just stays at 0.00!
Does anyone know how to address this problem?
thanks in advance.

happens on mine, too. i just reset the ipod, but sometimes it takes multiple attempts.

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