When using iTunes it stops working and shuts down.

I am unable to use the program at all, wether I am trying to sync my new iPod Touch or just to play music. The only thing I haven't tried is uninstalling the program and I am holding off on that until I find out if I am going to lose all of my music or not. Somebody, please help me.

1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down until you see the Apple Logo.

Similar Messages

My itunes will stop working and shuts down after 5 to 10 minutes playing. I have the most recent updates. How can I repair or correct this from crashing?

My itunes will stop working and shuts down after 5 to 10 minutes playing. I have the most recent updates. How can I repair or correct this from crashing?

Hello there, jbenjaminii.
The following Knowledge Base article offers up some great recommendations for troubleshooting the issue you're describing:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

When useing itunes it stops working and it shuts down.

When I'm in itunes all of sudden a message pops up and tells me it stopped working and it needs to shut down.

Try:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

I upgraded my iPad (3rd gen) to iOS 7. When I go to iTunes and look at the summary and to the "Apps" list tab, iTunes stops working and shuts down. What can I do? I am using a Windows 7 machine.

I upgraded my iPad (3rd gen) to iOS 7. When I go to iTunes and look at the summary and to the "Apps" list tab, iTunes stops working and shuts down. What can I do? I am using a Windows 7 machine.

Hi thanks for the encouragement. It's not that the severs are "swamped", iOS 7 has been successfully installed.
I can't access the apps list in iTunes because it *****
down. Its pretty frustrating because many of my apps require me to manually transfer files into iTunes first to view
them. Not sure if the servers being swamped is an issue for me, unless they release a bug fix through another version of iTunes.
Has anyone else had this problem? My iPad is pretty useless unless I can access my app list in iTunes....

Help please! can't import CDs, Itunes stops working and shuts down:(

Hi All, Itunes worked fine up until couple of days ago and now when I insert a CD to import it recognises the CD but when it starts importing, itunes stops working and shuts down immediately. What do I need to do? I read the discussions but couldn't find an answer, most questions were about burning a CD so your help will be highly appreciated...many thanks indeed

Itunes worked fine up until couple of days ago and now when I insert a CD to import it recognises the CD but when it starts importing, itunes stops working and shuts down immediately.
First we need to check your precise version number, elektra. In iTunes go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the screen.
Do you see *iTunes 10.1.0.54* ? If so, we need to update you to version 10.1.0.56 . It probably wont appear for you in Apple Software Update if you already have a 10.1.0.54 already installed, so you'll need to download the installer from the Apple Website, as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

10.5 will not let me add album name. itunes stops working and shuts down

10.5 will not let me add album name. itunes stops working and shuts down.

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems.

Firefox "stops working" and shuts down every few mins or less.

A message pops up that says Firefox has stopped working and to close the program. I can "refresh" to the same spot but it's happening every few mins or less. Any suggestions? It's only been happening for the past 3 days, and like others who's systems are "crashing," it's only been happening since the newest update (18) updated onto my computer. I have already done the Firefox refresh or whatever it was called... The only thing that did was get rid of my extra bookmark toolbar rows...still trying to figure out how to get those back! :(

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

Photoshop CS5 has stopped working and shuts down

I purchased Photoshop CS5 in March 2011 and after trying to install software I was unable to do anything in Photoshop without getting the following error message: "Adobe Photoshop CS5 has stopped working". A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. I was unable to open any psd file or new file withouth that error message. After you close that error message window, Photoshop immediately closes down. I had someone from Adobe remotely fix this problem. Now it is appearing again and I am unable to use the program. I need help with this. Please.

There's a similar discussion on this thread that could help you: http://forums.adobe.com/thread/633937

Reader XI stops working and shuts down

Adobe Reader XI shuts down when trying to open a pdf file. I've already run the clean-up utility and re-installed it but continue to have the same problem. This is on Windows 7 premium home edition,

Some things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
[topic moved to Adobe Reader forum]

Why does Elements stop working and shut down when I try to use the smartbrush tool?

I can use the smart brush tool until I need to change the color. The second I try to change the color of my object, I get a pop up window that says there is a problem and windows has to close to the program. I have already restarted my computer and it still does it.

There is an update available for Elements 13 which has stability fixes. Please install this update and let me know if you are still facing this issue.
Regards,
vaishali

IPhone 4 not turning on...just stopped working and shut down

Cannot get the phone to switch on...has this happened to anyone and what do you think the problem is?

plug it on itunes and press 30 seconds the Home button at the same time, itunes will recognized it like a new iphone in recovery mode

My Itune match doesn't work. When it tries to update, it stalls on step 3. If I don't cancel it, I get a window saying "Itunes has stopped working" and the program shuts down. How can I fix this???

When my Itunes Match tries to update, it stalls every time on the third step "Uploading remaining songs and artwork". If I don't cancel it, very shortly I get a message saying "Itunes has stopped working" and then Itunes shuts down completely. Is there a fix for this? I have the most recent version of Itunes. HELP!

Hi The Funkster,
The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
How to troubleshoot iTunes Match - Apple Support
http://support.apple.com/en-us/TS4054
I hope this information helps ....
- Judy

When i sync my phone it goes through all the photo's then a window pops up which says that itunes has stopped working and the closes itunes down, i have tried syncing a few times and it just keeps doing the same but says windows MAY send a solution, help

i am getting really frustrated with syncing and updating my iphone, everytime i sync when the photo's have sunk a window pops up and says itunes has stopped working and closes the programme, it also says that windows may send me a solution but they never do !!!! please can someone help me

Hello Suzanne,
Thank you for providing the details of iTunes unexpectedly quitting. You have taken some really good troubleshooting steps already. I found an article with additional steps you can take to further isolate and troubleshoot an issue like the one you described:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M.

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

When using iTunes it stops working and shuts down.

Similar Messages

Maybe you are looking for