When using my new password, I get unknown error and cannot access the app store. help?

When trying to use my latest password, I get unknown error on my mac air and cannot get accesss to download Lion,
Ugh, after spending an hour at Genius downloading Leopard so I could come home nad download Lion,
Help?

What you are telling me is contradictory information. So you will have to start over and give us proper details. One can not download Leopard for example. Or even Snow Leopard.
Can you also give me a screen shot showing me this exact error message on your system?

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Bought a MacBook Pro for granddaughter for college and she cannot access the app store to purchase apps needed for class. Always gets security questions that she did not set up and therefore she is denied access. But it does show her redeemable balance.

I bought a 13" MacBook Pro for our college bound granddaughter. She cannot access the app store as she
gets security questions to answer that she never set up, and of course it won't let her purchase anything. She has
a redeemable balance, but can't get past the security questions and can't seem to find another way to circumvent this.
What can she do?

If she has trouble with the first advisor, she can always ask to speak to a senior advisor. However, AppleCare isn't really needed in cases like this, as the iTunes Store is quite familiar with accounts of this nature, and it's more of their speciality. Your daughter may want to contact them next time, but it's only email support at the moment (soon to change).
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT204053 I have changed my Apple ID in iTunes, which I access through my current ISP! I have another - old ISP on my mobile which I originally setup to access the App Store. I cannot access the App Store via old Apple ID. How do I change to new Apple ID?

I had two (2) different ISP's, one for the mobile phone and one for the computer. I have changed my Apple ID in iTunes, and also changed my ISP provider for my mobile phone. NOW I cannot acces the App Store (through the iPhone icon. How can I change the Apple ID for access to the App Store which keeps requesting the 'old' Apple ID (lost the password and cannot get help as ISP is no longer available for help) Have tried syn, no rsult, I have the new Apple ID as Apple ID on my mobile phone. Help required here???

To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I can connect to my home WiFi and browse safarii but I get an error message cannot connect to app store when trying install an app. I can install an app successfully via 3G. I have just bought the I phone4s andIPad 2 bundle from orange. I have done a fu

Can anyone please suggest a solution. Thanks

A user account specific issue like this has me wondering if there's an issue with the iTunes preference files in your son's Windows user account, renee. (There's a different set of those in each different account. So a preference file issue can cause trouble in one user account but not another.)
Even if you're not getting a -50, perhaps try the following document:
[iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store|http://support.apple.com/kb/TS3288]
(Adjusting the Parental control preferences should be done inside your son's Windows user account. The command line technique can be done from within either account.)

I cannot access the App Store, iTunes on the iPhone. I get a generic message "Cannot Connect to iTunes Store", etc. Both Safari and my e-mail work fine, as well as all of my other internet-using apps.

Kindly repy for the above from Apple Experts......
Thanking you in advance...

are you signed in to those stores? do you have them restricted in settings, restrictions?

I'm Using Mac OS X V. 10.6.8 and I unistalled the App store via Mac cleaner. How can I reinstall it again?

can anybold help me please?

Reinstall the Mac OS X 10.6.8 Update Combo v1.1 which should replace it. If it does not then you will need to reinstall Snow Leopard and then the combo updater.

Just updated my iTunes. Now I get an error message regarding runtime and cannot open the app. Help

Can anyone help. I am trying to open my iTunes on my HP laptop and now can't

Hi Keys1998,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden

Is it possible to update an old version of 10.4.11 to a newer version on my ibook? and to install the app store?on my ibook

Can anyone help me update my old ibook version 10.4.11 to the latest version and possibly be able to install the app store on it?

Choose About this Mac from the Apple menu and check the processor.
If it's a G3, no further upgrades are available.
If it's a G4, buy a retail Mac OS X 10.5 DVD from a source such as Amazon or eBay; Apple still might have copies in stock if you phone them.
Back up your data before upgrading. No iBook can have the Mac App Store installed onto it.
(121072)

I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible.

HT1338 when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 70

when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 709e, connecter wirelessly

I'm using a mac (OS X - snow leopord) and am printing over the network (wirelessly).
HP Photosmart Premium Fax All in One - C410a
I was only able to print one page and then both my printer and my computer would display an error message about the printer's inability to print. Since then I've been able to resolve my specific problem.
I
1. uninstalled HP from my computer (checked to ensure that my printer was no longer visible in my printers and the HP Utility software was nowhere to be found),
2. grabbed the software/driver update from Aug, 2010,
3. installed the Aug, 2010 update, and my problems seem to have been fixed.
This is where I got my 2010 update from (obviously you should get the driver/software applicable to your OS and specific printer):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-85379-1&cc=us&dlc=en&lc=en&...

When using my new nano 7 with nike , my music stops after the 30 minute voice alert even though I have set my run for over 30 minutes.It cancels/deletes my run/workout when the music stops.This has happened several times.How can I keep this from happening

When using my new nano 7 with nike+, my music stops after the 30 minute voice alert even though I have set my run/workout for over 30 minutes. It also cancels/deletes that run/workout. This has happened several times. How can I keep this from happening?

If possible I would arrange for a good service center to go over it. Hopefully they have a variety of parts in stock. They can test and verify all is working. The previous attempts are based on guesses by the person at the other end of the phone without diagnostic tests to assess the culprit. It is extremely unlikely for a webcam to fail & for it & a Mic to fail together should be an indicator to a good technician it is something else. EG Motherboard
Take it to a servicing dealer and wait for it.
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3

How can I find what apple ID I used to register my iMac when I first booted up? I am being told that by using this ID I will be able to go on to the App store and down load iPhoto at no cost. Is this true? My iMac does not have iPhoto resident on it now

How can I find what apple ID I used to register my iMac when I first booted up? I am being told that by using this ID I will be able to go on to the App store and down load iPhoto at no cost. Is this true? My iMac does not have iPhoto resident on it now and I only purchased my new iMac in December 2012
Thanks....

Launch Keychain Access and click on Login in the left hand pane and then on Passwords. Next do search for Apple in the search field at the top and click on Apple ID Authenicication in the list that comes up. That will give you the ID no. and password.
OT

I have a new 27 inch i Mac which works well except the App store app will not open, and when it is attempting to, my network crashes. What do I need to do? Mark

I have a new 27 inch i Mac which works well, except the App store app will not open, and when it is attempting to, my network crashes. What do I need to do? Mark

Hi,
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If after reboot that doesn't help...
Open Console in Applications>Utilities & see if there are any clues or repeating messages when this happens.

TS3297 When trying to purchase music on my MacBook Pro I got this message: Could not purchase "Wish List". An unknown error occurred (5002) in the iTunes store.

Trying to purchase music and received this message: Could not purchase "Wish List". An unknown error occurred (5002) in the iTunes store. Try again later. I have tryed multiple times and still keep getting this error message. I have the downloaded the latest iTunes version. What is the answer?

So you already followed these steps?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.
If you have I'd try calling AppleCare back and telling the it is error 5002 and already tried troubleshooting steps as listed in TS3297 and that you have already tried to email iTunes support and have yet to recieve a response.

HT2292 I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

When using my new password, I get unknown error and cannot access the app store. help?

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