When using speaker phone it mutes phone

when I press speaker phone icon it mutes volume and I can't hear anyone speak. It seems to do what the mute button is supposed to do. It just started doing this today. Its and iphone 4s using latest download.
thanks

See if speaker voice enhancement is enabled.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

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Hi ultrasia,
From the information in your post, it sounds like you might be seeing an issue with your microphone on your iPhone when in speakerphone. Here is an article that will help you troubleshoot this issue with the microphone:
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http://support.apple.com/kb/ts5183
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I can hear caller but they can not hear me except when using speaker phone

First of all, make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
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See if speaker voice enhancement is enabled.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

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Hi goodferg,
The troubleshooting steps below may help you with the sound issue you are having with your iPhone 4:
iPhone: Can't hear through the receiver or speakers
Resolution
Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
Make sure the Ring/Silent switch is not switched to silent.
While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (chooseSettings > General > Bluetooth).
Restart the iPhone.
If restarting the iPhone doesn't resolve the issue, try restoring the device.
If the issue persists, go to the Service Answer Center - iPhone for information on service.
Hope this helps!
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Hi jlk166,
I understand that you are experiencing some issues with your receiver speaker. Here is an article that can help you troubleshoot this issue:
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http://support.apple.com/kb/ts5196
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I just got a BlackBerry Z10. When I make calls or am called people can't hear my voice in normal headset mode but if I put them on speaker they can hear me. I tried seeing if I could record my voice and it's not picking up anything. Why in normal mode isn't it picking up anything? Is there a setting messed up or did I buy a defective phone? Why does the microphone pick up when in speaker phone mode but not normal headset mode?

You should run some tests to see what's happening. If you still have the Help icon on your homescreen, click it then click Testing at the bottom to run the tests. If you no longer have the Help icon, go to BlackBerry World and search for BBVE.
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I have a 4s an when talk on it the only way people can hear me is if I use speaker phone, sounds strange to me is this common?

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@ceasonly
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If you're still having trouble, the next best step would be to reset the phone's settings http://bit.ly/HWRbPl. This does erase information from your phone, so make sure to back up http://support.apple.com/kb/HT1766 your iPhone information first.
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Please follow us on Twitter @vzwsupport

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Thanks for trying those steps already, sbond0128. It appears there may just be damage to the internal speaker.
Since we don't repair phones, do you have insurance to file a claim to get a replacement? http://bit.ly/07CrqPK
TamaraH_VZW
Follow us on Twitter @VZWSupport

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A few nights ago, my picky client finally upgraded his iPhone 4S' iOS 6 to iOS 7. He doesn't like the blurred background wallpaper image when using the phone feature (e.g., calling and talking). Is there a way to disable this new visual effect like in iOS 6? I am pretty sure this is by design by Apple.
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sberman wrote:
I'm not completely sure I understand, but ...
Might Settings > General > Accessibility > Reduce Motion = "On" do what the customer wants?
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When using speaker phone it mutes phone

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