When using the phone, I cannot hear except through the speaker phone.  Phone is iPhone 4 under warranty.  Will a reset or restore fix this or do I need to go to Apple store

When using the phone, I must use the speakerphone in order to hear.  Does this require a visit to the Apple store or will a reset or restore possibly fix?

Try this before calling Apple or going to the store.
Open iTunes, and restore the device as NEW.  Then test making some calls, if it works, GREAT if not then call AppleCare or an Apple store for an appointment.
Based on experience a restore fixes this issue 99.9% of the time.  The .1% is hardware issue based the rest is software based issue

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