When validating, activating my photoshop 13 i get the message internet not active, checked internet is ok, country and time is correct setup

When validating, activating my photoshop 13 i get the message internet not active, checked internet is ok, country and time is correct setup. What can be checked more to solve this?

Had this issue myself. I've got no solution for you and customer support has been weak and non-responsive to say the least. Had an online chat with support last Saturday, 12/27, and was assured someone would get back to me via email within 2-3 business days. It's been over a week and no contact. I'm going to start the whole process over again. I personally disabled all firewalls and virus scanners and even went so far as to perform a clean boot on my system with no results. I am having the same problem with a Nero product (different company). It's frustrating as all hell.

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I tried to update and it keeps telling me to get the Application Manager. And this is what happens
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If you receive the error "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again," do the following:
#Restart the computer and try the installation again.
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Launch Windows Registry Editor.
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Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the get info command in Finder to unlock the file or change permission on the file or enc

Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the get info command in Finder to unlock the file or change permission on the file or enclosing folders." What on earth does it mean? How can I stop this message from appearing?

See here:
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Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
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Step 3
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Then click
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Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
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try now. adobe.com just went through 24+hrs of website issues.

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Hi
Thank you for the reply.
No I have not deleted anything, this all happened automatically when the trial period ended.
Other than an old version of Photoshop (version 7, for which I do have a serial number, I don't have any other Adobe software - just the reader which is now not working)
I was trialling Dreamwever but couldn't get started with it so am paying someone else to set up the website using Wordpress.
David

Why do I keep getting the message "key not valid for use in specified state"?

why do I keep getting the message "key not valid for use in specified state"?

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When trying to update, I get the message: Account not in this store,...switch to the Canadian store. How do I do that?

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Hello Charleen,
It sounds like you are unable to reinstall iTunes because of this error message 7. I recommend the troublehsooting found in the following article that mentions that error named:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Take care,
Sterling

HT2404 I can't open downloads from my e-mail I get the message: Could not complete your rrequest because Photoshop does not recognize this type of file.

I can't open downloads from my optonline e-mail.
I get the message: Could not complete your request because Photoshop does not recognize this type of file.

So what type of files are they?!

When validating, activating my photoshop 13 i get the message internet not active, checked internet is ok, country and time is correct setup

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