When viewing a document

When viewing a document my screen goes dim after 2-3 minuetes if I don't touch anything. I'd like it to stay lit for 10-15 minuetes if possible.

Open the Energy Saver pane of System Preferences and set it not to automatically reduce the brightness.
(61505)

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After purchasing the Export PDF Online software when I attempt to perform a "File/Save As" when viewing a document on the web it locks up windows explorer. I receive "FIle Save As - Not Responding"

After purchasing the Export PDF Online software when I attempt to perform a "File/Save As" when viewing a document on the web it locks up windows explorer. I receive "FIle Save As - Not Responding"

I think you may be correct. It is coincidental with my upgrade to Adobe Reader 11.0.10.
I have installed IE 11 (11.0.9600.17690)
It may be an Adobe Reader problem in that the "tools/file save as" dialog is completely empty. No local directories are displayed for saving to. When I try to Close(X) the "File Save As" box it pops up a message box on top that says "Adobe Reader is not Responding" It locks up all of my IE windows, not just the one with the PDF doc.
I need to go go Task Manager and stop the IE task. All my browser windows are then closed.
That is the only way to recover from the "Adobe Reader is Not Responding" message.

Quality degredation when viewing Powerpoint documents?

Hello,
I'm the IT admin at a medical college. (I run the whole place via my MBP with Fusion and RDC.) The vast majority of the teaching materials are in the form of MS Powerpoint presentations. I keep hearing from our Mac users that when they open the documents with Keynote, the image quality is degraded.
If this is a known issue, is there a fix other than switching to Powerpoint? Granted, Keynote is much better, and that's not fanboy talk since I can't say the same about Pages or Numbers , but most of the students aren't creating presentations, they are just viewing and adding notes to existing MS documents. Due to the subject matter, image quality is very important.
Any thoughts?
Thanks,
-Travis

Thanks for responding Lori - yeah, for whatever reason the image quality isn't quite as crisp when we use the PDF Printer. If that's the way the system is designed then I guess we'll have to do it that way and sacrifice some image quality, printing notes is more important, would be nice if we could print speaker notes via PDFMaker though.

Is it possible to ignore the cover page of a document when viewing two pages at a time.

when viewing a document with two pages up at a time, I want to ignore the very first page/cover page in the document so that all subsequent pages line up correctly. I can't find how to do this, is it possible. I cannot extract or delete the first page b/c the document is protected. I don't want to modify the document in any way. This document is a catalog that has information spread across two pages. So, when the cover page is included in the two page scroll viewing option, all the corresponding pages are offset by one page. I want the cover page to be at the top, by itself and the rest of the pages to show side by side.

Show - Page Display - tick Show Cover Page in Two Page View.
On Fri, Aug 15, 2014 at 4:55 PM, lost in acrobat <[email protected]>

Signature panel 'hangs' when viewing a signed document

Hello and Merry Christmas to everyone,
I am facing a problem when viewing a document ( https://drive.google.com/file/d/0B1wk9toh5e7AekxUcGM0RVc4Z2c/edit?usp=sharing ) with Adobe Reader. The signature panel appears to be frozen (not initialized), and it is not possible to access any signature details at all.
Note that the document contains two invisible signatures. Whenever I remove the second signature manually by truncating the document, the signature panel is shown as expected.
My environment: Windows 8.1 x64, Adobe Reader 11.0.5. Interestingly enough, the document and the signatures are shown correctly by Adobe Reader 9. I am attaching a screen shot of what I am seeing with Adobe Reader 11 below.
It would be great if someone lets me know why this is happening and whether Adobe are going to fix this.
Thanks in advance,
Innokentiy Ivanov

A quick update following my own investigation of the issue. Apparently, the problem is somehow related to annotation objects on the first and only page. Whenever I remove the /Annots entry from the page object (e.g. by renaming it to AnnotX to preserve the overall document structure), both signatures are rendered correctly. I've uploaded the updated document here ( https://drive.google.com/file/d/0B1wk9toh5e7AYllGbkJwZmZvR1E/edit?usp=sharing ).

Embedded files 'disappear' when viewing signed version of a document

Hello,
We've just come across a weird issue when viewing signed documents containing embedded files in Adobe Reader. If we use the 'Click to view this version' link in the Signatures panel, the embedded files are not shown in the Attachments panel, even though they are covered by the signature.
I've uploaded a sample document that illustrates the issue to Google Drive, here is the link: https://drive.google.com/file/d/0B1wk9toh5e7AZVBIb2V6a2lDMWM/view?usp=sharing
Thanks,
Ken

"View this version" comes with a disclaimer in the top bar that most functions are disabled in this view. If attachments are shown in the "Attachments" panel, then they can be opened
(otherwise what's the point to show them at all), and Acrobat uses a default app for this MIME type (i.e. Notepad for .txt files) to open it and has no control what the user could do there. User could definitely copy this file to a different location and this is akin to copying some of he PDF's content which is a prohibited operation in this view.
You can treat the disclaimer in the top bar as the Adobe official statement along with my read on what it means with respect to annotations.
IMO to "View this version" for the last signature when there are no changes after the file was signed is meaningless because both versions are identical. It is only when some changes were made after a signature that you may want/need to view the signed version.

When viewing documents on a Web Server, IE automatically opens a blank page and then opens the document in the default program. The blank screen should close automatically but isn't happening.

So here is the situation, my company uses a third party scanning software, that puts documents scanned or created onto a webserver. We use a program that grants a user access to view the documents on the webserver. The user will have to log into the system
using credentials, we have Kerberos doing this. Once the user is logged onto the system they navigate to the document they want to view or edit. So the user wants to view a .pdf file, they click the document they want, and it is supposed to open in the default
program associated with file extension. ie: .doc would open Word, .xls would open Excel. When the document is loading in the default program Internet Explorer opens a blank page, this page is supposed to prompt the user if they want to open or save the document.
(I changed the registry to have the files selected to automatically open without this prompt.) The blank screen generated is still staying open, this screen is supposed to close automatically after the prompt or close automatically after the document is opened.
So when a user is looking at several documents, this floods the screen with all these blank Internet Explorer pages. This problem is only occurring for users that have Windows 7 PC's, XP users do not have this problem at all. My PC is the only one in the company
that is Windows 7 64-bit, and working properly with the IE blank page automatically closing. I'm wondering what can be done to fix this problem, is it as simple as registering some .dll files or do I need to make a registry change? Any help would greatly be
appreciated.

What is the registry change exactly? Sounds like one which is supposed to avoid the prompt. I know
that there used to be such a thing, before the new prompt and I know that some users think that there should be such a thing for any program but I'm not sure if that expectation is valid or not. I think this may also be related to a concurrent change
in the OS. E.g. in XP we had File Types Options editor but starting in Vista that was removed. You might get some more clues on this tack from NirSoft's FileTypesMan utility.
The registry change that I did was to remove the open and save prompt. I will be sure to look into that. Our company
isn't worried about the user's automatically opening the files since they are all trusted. They also do not have the ability to install anything, so if they were to download a potentially harmful file they could never install it. We monitor downloads as well,
if they download files off the internet that aren't work related we remove their download capabilities.
Sounds like a scenario for using ProcMon to take two traces and compare them for their essential differences.
I talked to my boss about using this tool and he is worried about using it. I'm only an intern at my office and do not have the authority to use a program without their knowledge or consent. I will run the idea by them again and see if it's okay I use this.
I'll maybe make some presentation about how it can help us with our problem and how much time and money it will save. Because I really want to get down to the bottom of this.
Probably the most significant thing is going to be the Content-type that the files are being served by.
You could use the Developer Tools, Network Capture to check on that and ProcMon could help explain what happens after that. A related workaround to change the symptom when the Content-type is not what is expected is to disable MIME Sniffing (e.g. in
Security options, Miscellaneous section). In fact, perhaps that could explain your machine's difference with anyone else? MIME Sniffing is a default, previously known as "save according to type not extension" (or some such wording).
Okay I will be completely honest I have no idea how to use Developer Tools (F12), yes I could google it, when I tried using it on the blank pages it would never work, I also have no idea what I'm looking at. I should mention that I do not have access to
the web server. Our programming and development side only has access to our AS400, which is where the web server is located. I do have MIME Sniffing enabled and so does everyone else. I may be wrong but, I believe it is needed in order to open the file extension
in the correct default program, yes? I thought MIME Sniffing would see a .docx file and then find the appropriate program to open that .docx file in. I may be wrong but I know it's used somehow along these lines.

I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser." What do I do?

I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.” What do I do? I have opened this up in the past without a problem.

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Reader locks up IE when viewing Reader Extended documents (Shared Review)

There seems to be a problem when viewing some reader extended documents that have shared review enabled over WEBDAV. This has been going on for quite some time, and I can't seem to find a consistent solution for it. I have had many different clients report the same problem, always within IE.
Here is what happens:
You click a link to view a pdf that has shared review enabled, and has been reader extended.
A gray screen comes up with a progress indicator.
When the progress indicator comes up, the document displays in the background and a "Welcome to Shared Review" window appears.
You click ok to the Welcome window, and the document reverts to the blank gray screen and you are stuck. Occasionally IE locks up at this point as well.
Here's what I know:
The problem occurs when the file is viewed in IE. The problem does not seem to occurr in other browsers such as chrome or firefox.
The problem does not occur when the same file is saved to the desktop and opened within the desktop version of Reader or Acrobat.
The problem occurs with both Reader X and XI
The problem occurs on both Windows 7, and Vista (at least)
The problem occurs on IE 9 and 10
The same problem has occurred on at least 20 computers in 5 different network environments
The problem often times occurs on the second view of a document, and then prevents you from ever viewing it again.
What I've tried
Uninstall IE and all copies of Reader & Acrobat
Reinstall IE
Reinstall Reader
Update Everything
Turn off "Speculative Downloading"
Turn off "Fast Web View"
none of that seems to help
Sometimes i can get it to work temporarily by clearing the temp internet files in IE and then viewing the document again. Sometimes it will then start to display fine, but later reverts to the gray screen.
Any suggestions would be wonderful.

Thanks for the intelligent reply Pat! I was sure that I would receive a comment asking if i've tried rebooting. I'll post back with results asap.

Error when viewing documents from content server

hi all,
I have a question.
we have installed an SAP Content Server on Windows 2003 server, and have connected it to our SAP ECC 5.00 ERP. The purpose is so that documents that are attached to a transaction (through Generic Objects Services - Create Attachment), get stored onto the content server rather than the SAP database. We have done all the necessary configuration in oac0, oact, and SKPR08. We are able to attach a document to the transaction, and it gets stored onto the content server. Our issue is when viewing the attachment.
This is the error we are getting as soon as we try to view the attachment:
"Windows cannot find c:\documents and settings\<username>\SAPWorkDir\<filename>. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search."
After pressing OK to the message, the system then gives this error:
"File could not be exported
Message no. SO315
Diagnosis
You have selected either the Export function or a PC document to be exported from the system. The file could not be exported to the
PC. Possible reasons:
1. The file is already open and is being used by an application.
2. The directory to which the file is to be exported is write-protected.
Procedure
In the first case, close the application.
In the second case, remove the write-protection attribute from the directory or enter another directory."
Why is the system trying to open the file from the user's C:\ drive?
Does anyone have a solution to this error?
Cheers,

Hi Aleem,
Refer to below KB & note, this should help you.
1849203 - Error message Database error for <GET DATA FROM KPRO> (SO013) and/or File could not be exported (SO315) when opening a document in Attachment list
764972 - Errors when creating workflow attachment
Regards,
Ravi

Pages is sending my documents in docx format, but windows unable to open them. They arrive blank or can only be read as a single line at a time. When view prior to sending the document is divided with black lines after each sentence.

Pages is sending my documents in docx format, but windows unable to open them. They arrive blank or can only be read as a single line at a time. When viewed prior to sending, the document is divided with black lines after each sentence.

Windows will only be able to open these if you have Word 2007+. Older versions of Word, for example Word 2003 would require a compatibility pack.
Perhaps you can try 'Saving As' a different file type instead?
Regards,
Steve

When viewing a PDF document; cant you search for a keyword anymore?

Hello (me again lol) prior to 2.2 Software upgrade I recall that when viewing a pdf document I could search for certain keywords; now I cant figure out how.
First off, again I'm using 2.2 Software on Verizon' HTC Incredible.
Next up when viewing a pdf I believe its using Adobe Reader. I have a few options but one thing I cannot find is "search" or even 'go to" (page number)
I believe Quck Office doesnt pull up any PDFs so I'm wondering if anyone has figured out how to search for keywords; thanks

If you are using the Quick Office Application or the PDF Viewer, make sure both applications are updated to the newest versions.
You can do that by going to the Android Market Place on the device, then press menu and download, then you can see applications that can be updated.
To check for updates while using Quick Office, press the Menu button, then select Updates. Quickoffice will automatically check for updates to your software.
You can search for text strings in your document using Quickword. Switch to Reflow View, then press the Menu button, and tap Search. A text entry field will appear at the top of your document. Enter the text you wish to search for and tap the search icon to the right of the text field. Quickword will highlight all instances of the text you are searching for.
Copy and paste the link below into your browser's address bar for more information.
http://cdn2.quickoffice.com/download/manuals/quickoffice_android_guide.pdf
Page (25)

Blank page when i viewing feedback documents

Hi,
I am entering comments in the feedback documents, but when viewing the comments I get a blank page. And I can not read any comments.
You help?
Thank you very much.

Hi Chuso,
First you need to check whether the 'Feedback service' has been configured or activated properly. 'Feedback service' is a part of "Collaboration services".
Also check - Whether the service user collaboration_service is defined in the portal user management.
CHeck out - [Feedback|http://help.sap.com/saphelp_nw04/helpdata/EN/3a/d609f7803111d5992f00508b6b8b11/content.htm]
Choose the following path in the portal: System Administration -> System Configuration -> Knowledge Management (Configuration) -> Content Management -> Repository Managers -> feedback service and configure as per your need.
Regards,
Shailesh
Edited by: Shailesh Kumar Nagar on Mar 4, 2010 12:47 PM

Sapscript output(Spool) to PDF problem when viewed

We have a number of documents which are output in Russian using the Cyrillic courier font within our Uincode SAP system. They look fine on the spool when viewed, print okay, and all look fine when converted to a PDF file (using RSTXPDFT4) and viewed via Adobe PDF viewer (vers 9.1.20), except one form, the invoice, which will not display properly in Adobe, showing square blocks with crosses through them when viewed. The strange thing is that when this same PDF is viewed via Sumatra (Open source PDF viewer) it looks perfect, but will not display via the Adobe PDF viewer, even though all the other delivery/dispatch docuemnts (all Sapscript) print and view fine via the Adobe PDF viewer.
I guess I could suggest that we just use Sumatra from now on, but that is not really the answer when you have a multinational company which has Adobe already installed on all hardware as default.
Has anyone come across this problem before. I was wondering if there could be anything in Sapscript that might have caused this as this is a copy of SAP standard Russian Invoice Sapscript (J_3RVINVOICE)?
I'm going to check OSS to see if there's a fault with the PDF convertion program (RSTXPDFT4) but I would like to hear from anyone that may have encountered the same problem.
Regards
Gary

Hi Gary
How the issue is resolved, please let me know. Since i am also facing same issue.
Thanks
M G Shankar

How to view the document in actual size (pixel perfect) in CC 10?

Hi there,
currently I'm working on a Mac with InDesign CC (10.0.0.07) and I use it for ui, so I need to view my document in the actual size (pixel perfect). In CS 6 I was able to double click on the zoom tool and my document showed up in like 74% or so and it was pixel perfect. This is what is really important when you use InDesign for screen layouts. And now with the new CC update I'm not able to do this anymore.
Has anyone a suggestion how to fix this, or has had the same experience? This is really essential for designing websites.
thanks,
Stefan

@Stefan – this behavior has changed from CC v9.2 to v10.0.
To get what you want you need a ExtendScript (JavaScript) once written by John Hawkinson. That code snippet will change preference settings not exposed to the user, the Custom Monitor Ppi, to 72 ppi and enable their usage.
app.generalPreferences.customMonitorPpi = 72;
app.generalPreferences.useCustomMonitorResolution = true;
Before running the script, it would be best to check, how the actual values are with the following snippet:
alert(
    "Custom Monitor PPI currently is set to: "
    +app.generalPreferences.customMonitorPpi
    +"\t\t"
    +"Usage is set to: "
    +app.generalPreferences.useCustomMonitorResolution
To change this behavior back to default, use the following line of code:
app.generalPreferences.useCustomMonitorResolution = false;
Uwe

When viewing a document

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