When viewing Facebook, the blue menu bar at the top disappears. I can only log out by going to 'Messages' where the menu bar comes back. Any ideas?

When viewing Facebook, the blue menu at the top disappears. I can only log out when I go to messages and the menu returns. Any ideas?

These files were lost two years ago.
That's not consistent with what you wrote in your first message. I can't help you unless I know what's going on. Either you do, or do not, have backups of all the data you want to keep. If you do not, then the first thing you need to do is back up those files. It makes zero sense to do anything else. In order to back up, you'll need either of two things: another Mac, in working order, with a FireWire port and enough space on its internal drive to hold your files; or an external drive, also with enough space.
On the other hand, if you do have backups, or if you simply don't care about any of the data, then the solution to your problem may be quite simple. All you have to do is boot from your installation disc (your profile says you're running Mac OS 10.5), erase your internal drive, reinstall the Mac OS, then restore your data from backup. You will need to be selective in restoring software, because incompatible software may be what caused the issue.
But it's also possible that you have a hardware failure, in which case you can't get your computer working again until it's repaired.

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HT201412 I am trying to personal hotspot but each time I go into it and tune it on the screen goes back to the Settings page and personal hotspot has disappeared and can not be found. I have tried restarting the phone and also a factory restore to no avai

I am trying to personal hotspot but each time I go into it and tune it on the screen goes back to the Settings page and personal hotspot has disappeared and can not be found. I have tried restarting the phone and also a factory restore to no avail. HELP

I had a similar issue and it was password case sensitive issue

I am having trouble deleting mail,when I do it comes back.any ideas on how to resolve this issue?

When I delete mail or put it into a folder and close the program and go back to the program,everything I did is still in the Inbox.Any ideas on how to fix this issue would be greatly appreciated......

I reckon it's about how you setup your mail, POP3 or IMAP. Could be mistaken tough

How can I log out my firefox sync account from the desktop remotely?

Once I went to my friends' house, and I installed the firefox there and made it synced with my account.
And now I want to stop syncing my bookmarks and other things with that desktop, so is there any way to stop syncing?
Or is there any way to log out of that desktop remotely?

Hello hblack123
If you have a rescue email address setup, then you should be able to send an email to reset the password or the security questions. If that is not available, then you would need to contact iTunes Store support. Check out the article below for more information.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
-Norm G.

Can't access bookmarks that overflow across the toolbar. They are there but can only get them by going into bookmarks toolbar in menu. They used to display off to side when you clicked next to last item. Can I fix this?

This feature always worked before. Then one day it stopped. Can access overflow items on bookmarks toolbar through menu, but rarely across the top. The ones that don't fit across the top can't be brought up anymore.

This feature always worked before. Then one day it stopped. Can access overflow items on bookmarks toolbar through menu, but rarely across the top. The ones that don't fit across the top can't be brought up anymore.

How can I change the iCloud setting to my email address. I can't log out of the previous owners email I'd without his password

I have my sons old iPhone. iCloud is still under his email address. I can't close it and re start without his password. If I put his password in I am worried it will delete all his backup. Any suggestions?

Not completely clear on what you are trying to do, but I will take a shot.
1. If you do not want to continue using your son's account on the old phone, factory reset it and set it up with your Apple ID. It will be like you have a new phone.
1. To prevent a problem with your son's backup, connect the newly-reset phone to the computer and cancel the sync immediately. Rename the old iPhone immediately and you will not have to worry about messing up your son's backup.
I hope this helps.

How can I log out of my Apple ID on my iphone 4 because I have the iphone 5 now?

I bought an iphone 5 but still had the iphone 4. How can i log out of my apple id on the 4 so i can sell it without worrying about someone having access to my things?

Jae Sinz wrote:
...How can i log out of my apple id on the 4...
Settings > Store > Apple ID = Log out.
Jae Sinz wrote:
...so i can sell it without worrying about someone having access to my things?
ERASE / Clear All Data
Go to Settings > General > Reset > Erase all content and settings

How do I get the iCloud to save and sync and upload info from both the devices on my account. Right now I can only do one

How do I get the iCloud to save and sync and upload info from both the devices on my account. Right now I can only do one

You must put each device on the Verizon cloud.
Not both lines on one.
Go and set up a my Verizon account for the second line and you will have Verizon cloud service on that line.
Oh the term "icloud" is a trademark of Apple Inc. Verizon is not Apple.
Good Luck

HT201406 I purchased a new iPad 3. When viewing Facebook photos a white ring in the center of the photo appears randomly. I can move photo around with finger and one ring stays in center of screen even on blank part of screen. Help.

Has anyone experienced a white ring ( like a Cheerios or life saver candy shape) frozen in center of screen when viewing Facebook photos? You ca move the picture around with your finger, even minimize it and the ring is in the center of the screen. It is random not on all photos as you swipe through them. Could be on any profile photos. When you click done and go back into photos it disappears on the photo or photos that had it previous , but may sow up again on other photos . Again it's a perfect shaped white ring in center of screen. Only on Facebook.

Not familiar with that but it is worth trying a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!

A few days ago, my HP printer software updated automatically, everything seemed fine (Mac is running Maverick, my laptop is Snow Leopard). Out of the blue yesterday, my printer stopped printing (neither Mac can connect), I have tried everything.

A few days ago, my HP printer software updated automatically, everything seemed fine (Mac is running Maverick, my laptop is Snow Leopard). Out of the blue yesterday, my printer stopped printing (neither Mac can connect), I have tried everything. Both the suggestion from HP and Apple, it's making me crazy I've spent most of time trying to fix it.

You tried exactly what ?
I most of the time would start with the same Apple Printer Support page tech articles
OS X Mountain Lion and OS X Lion systems will have the necessary printing software already installed, or will automatically download and install software when the printer is connected or configured. Do not install software that came with the printer as it may be out of date, and do not connect the printer to your Mac yet. Follow the instructions that came with the printer to unpack, install ink or toner, and insert paper. Finally, use the instructions in this article to connect the printer to your Mac.
Make sure the printer model is listed in Printer and scanner software, which is a comprehensive list of all printer models that have compatible software for OS X Mountain Lion and OS X Lion.
How to add a printer
Start a print job on the Mac and manage its options
Generate and manage PDFs
Manage the printer queue and printer dock icon
Share the printer queue
Mac OS Printing/Fax (any version), OS X Lion, OS X Mountain Lion
http://www.apple.com/support/osx/
printing in OS X Mountain Lion
http://support.apple.com/kb/HT4670
Try to delete the print queue under Print & Fax / Print & Scan then manually add a print queue.
Steps here: http://bit.ly/TdUuHL
If it doesn't work, reset the printing system:
http://support.apple.com/kb/HT1341
then add another print queue manually.

HT4489 The number of contacts on my Macbook,iPhone and iCloud are all different. So when i tried to import vCards from my address book on to my iCloud a message came up saying "invalid vCards"? Any ideas

The number of contacts on my Macbook,iPhone and iCloud are all different. So when i tried to import contacts which i thick are called vCards from my address book on to my iCloud through the options menu on icloud a message came up saying "invalid vCards"? Any ideas? Really want to get this sorted if i could
Cheers

Welcome to the Apple Community.
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
This user tip might help you understand how accounts work with Address Book. (25)

I am having problems with the Preview application. When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it. Any ideas on how to resolve this problem? Thanks for any help

I am having problems with the Preview application. When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it. Any ideas on how to resolve this problem? Thanks for any help

Can you open the Preview program without loading a file, like by itself?
If it doesn't load then I suspect a corrupt Preview preference file.
Deleting the System Preference or other .plist file
Can you open other files with Preview, like jpg's and images?
How about other PDFs? or is it just that one you have downloaded?
Run through this list of fixes
Step by Step to fix your Mac

I want to play music from my playlist when I am using slideshow of my pictures in Ipad, but I can only choose ONE SINGLE song, and it continuously repeates itself. Is there a way to play the complete playlist while showing my pictures?

I want to play music from my playlist when I am using slideshow of my pictures in Ipad, but I can only choose ONE SINGLE song, and it continuously repeates itself. Is there a way to play the complete playlist while showing my pictures?

You can start the playlist playing in the iPod app and then switch into the Photos app and start your (non-music) slideshow - as you've found out you can currently only select a single track in the Photos app. Whether that will change in iOS 5 I don't know, but you could try leaving feedback for Apple : http://www.apple.com/feedback/ipad.html

HT1349 When listening to songs on my itunes acct (without ipod attached), I can only play one song at a time. It doesn't automatically play next song on list. It happens with all playlists. It only started happening when I downloaded the latest itunes upd

When listening to songs on my itunes acct (without ipod attached), I can only play one song at a time. It doesn't automatically play next song on list. It happens with all playlists. It only started happening when I downloaded the latest itunes update.

Are all songs checked in your playlist?

Hi, Im trying to install the CC installer on my new MacPro. When the installer loads it says there's a "Download Error" and can't get beyond that. Everything work fine on my old Mac. Any Ideas?

Im trying to install the CC installer on my new MacPro. When the installer loads it says there's a "Download Error" and can't get beyond that. Everything work fine on my old Mac. Any Ideas?

Chasel please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.

When viewing Facebook, the blue menu bar at the top disappears. I can only log out by going to 'Messages' where the menu bar comes back. Any ideas?

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