When viewing news video (and others) the lips move and the sound follows after a few seconds. How do I fix this?

The movement of the lips when a video plays is not synced with the verbal noise that comes from speaking. It's like if I am talking and I hear it moments later not when I actually say it.
This happens when I view Fox news, cnn or any of the local news stations.

You can try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Try to "disable the hardware acceleration" in the Flash Player.
*http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
See also:
*https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
Flash "Display settings" window:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

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HT1725 the songs I have downloaded on an album skip after a few seconds - how do I fix this?

I have just bought an album from Itunes Store on my laptop, it says all of the songs have been downloaded, but some of them skip half way through the song, how do I fix this?

You can try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Try to "disable the hardware acceleration" in the Flash Player.
*http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
See also:
*https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
Flash "Display settings" window:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

I just bought 8gb of ram and after installing it and powering back on my mac mini it beeps once every few seconds how can I fix this

How do I fix this problem, I have a mid 2010 mac mini. I put in both of my 4gb sticks of ram and when I power it on it beeps once every few seconds. The firmware is up to date, so what else could it be, cause this system is suppose to suppore 8gb of ram? please help and thanks

What RAM....?
Three months ago I upgraded my 2010 to 8GB with Crucial RAM, I never had a single beep and everything is hunky-dory.
Computer memory upgrades for Apple Mac mini (Intel Core 2 Duo 2.4GHz) DDR3 - Mid 2010 Desktop/PC from Crucial.com
Also check out OWC.
Apple Mac mini Memory DDR3 / Ram upgrades for 2009 Mac mini & 2010 Mac mini unibody models

When I close Firefox it often disconnects my broadband link (the broadband reconnects itself in a few seconds) how can I fix this?

This began happening several months ago. Calls to my broadband provider and work on modem did not solve the problem. I completely recovered my computer and reinstalled everything. At first everything seemed OK. Now it has happened again several times.

For the list of teachers there are email addresses in the right hand column, did you click on an email address?
If you did that could explain the multiple tabs being opened. What may have happened is you have the mailto protocol set to open Firefox which results in 100s of tabs opening when you click on an email address. For details on fixing that see [[Firefox keeps opening many tabs or windows]], in particular the section on "Change the action for a content type". My guess is you will find mailto is set to "Use Firefox".

When trying to open iphoto I get the error message "You can't open the application iPhoto because it may be damaged or incomplete." How do I fix this and get my photo's back?

When trying to open iphoto I get the error message "You can't open the application iPhoto because it may be damaged or incomplete." How do I fix this and get my photo's back?

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List.

I just got a new nano and downloaded the most up to date itunes then I plugged it into my computer and it does not turn on at all, no charge image and my computer doesn't even recognize that there is a connection. How do I fix this?

I just got a new nano and downloaded the most up to date itunes then I plugged it into my computer and it does not turn on at all, no charge image and my computer doesn't even recognize that there is a connection. How do I fix this?

By calling iPod tech support while you are under warranty. You also have 14 days to return it w/no questions asked for a replacement or your $$$ back.

I bought a mini mac that was returned to a store; when I try to open iPhoto it tells me I do not own a full copy of the software and prompts me to sign into an applied that is not mine. How do I fix this??

I bought a mini mac that was returned to a store; when I try to open iPhoto it tells me I do not own a full copy of the software and prompts me to sign into an applied that is not mine. How do I fix this??

Welcome to the Apple Support Communities
That's a problem that all users of a second-hand Mac released after the OS X Lion launch have. OS X, iPhoto, iMovie and GarageBand are registered to the Apple ID the first owner used to register the computer, so you can't use them legally without repurchasing them. Furthermore, there's a bigger problem: you have to get iPhoto, iMovie and GarageBand on a DVD, because the App Store makes impossible to purchase these applications on a second-hand Mac.
Nothing will happen if they are already installed, but you won't be able to reinstall and update them, so I recommend you to delete them and buy iLife '11 on a DVD to install the applications from there. Also, take note that you can't also reinstall OS X, so if OS X gets damaged, you will have to take your computer to an Apple Store.
Open  > About this Mac, and tell us the OS X version you have. If you are using OS X Lion, you can upgrade to Mountain Lion with your Apple ID, so then you will be able to reinstall OS X

I cannot click on the menu, the beachball is rotating on my desktop, none of the files appear, and when I click on the Finder, the files are there but inaccessible. All applications open. How do I fix this?

I cannot click on the menu, the beachball is rotating on my desktop, none of the files appear, and when I click on the Finder, the files are there but inaccessible. All applications open. How do I fix this?

hi there,
try booting into safe mode, by pressing the Shift button once you hear the startup sound.
Hope this helps,
Chris

When Uploading a video, I am given a "Online services encountered an error. The Service will now be terminated or paused if possible." How do I fix this? Where did it come from?

When Uploading a video, I am given a "Online services encountered an error. The Service will now be terminated or paused if possible." How do I fix this? Where did it come from?

Provide the name of the program you are using so a Moderator may move this message to the correct program forum
This Cloud forum is not about help with program problems... a program would be Photoshop or Lighroom or Muse or ???

HT201077 I accidentally grabed my My Photo Stream from My Pictures & transfered it to a FOB. Now I can't view any of the pictures from my phone & I cant up load any. How do I fix this?

I accidentally grabed my My Photo Stream from My Pictures & transfered it to a FOB. I put it back as soon as I realized. Now I can't view any of the pictures from my phone & I cant up load any. How do I fix this?

Thanks, Eric. I'm not sure what I should be checking using your suggestion--as I said, I'm an utter novice with the iMac. However, I saw a reference to problems with the Library entries, so I checked mine and the iWork files were missing, something confirmed when I checked the crash log. In desperation, I did another software update, and that seems to have fixed the problem completely. Now wondering if I dare upgrade to Lion!

My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?

My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?

There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app.

My mac book will no longer allow me to use the destop. If I try and open it it asks what application do I wish to use. How do I fix this?

My mac book will no longer allow me to use the destop. If I try and open it it asks what application do I wish to use. How do I fix this?

Charsiew wrote:
I also think it may have to do with the fact that i dropped it...
When i try to connect to my yahoo email via the Mail thingy, it will say "user name or password for apple.imap.mail.yahoo.com is incorrect even though my yahoo password and user name is correct.
This is copied from your first post. Am I reading this wrong? Aren't you saying that you are getting a message that the username and password are incorrect? That's why I asked another the word apple in the name. I don't use Yahoo mail that may in fact be correct but I'm just checking,
IF you are getting a message that the username and password are incorrect.....
Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

I have a 2008 vintage iMac with 2.8GHz processor and recently upgraded to OS X 10.9.5. Soon after theupgrade the mail system started switching the senders address to another address, but same user name. How do you fix this?

I have a 2008 vintage iMac with 2.8GHz processor and recently upgraded to OS X 10.9.5. Soon after theupgrade the mail system started switching the senders address to another address, but same user name. How do you fix this?

Thanks for the reply,. I went to the site provided and executed the directions but this did not solve the issue.
Even more details:
If I send a message to the Jane Doe address from another account on this machine (all my family uses the same email services provider and each have accounts set up on this machine), when you open it, it shows Jane Doe then the <applejax.xx> address AND the picture associated with the Apple Jax account.
So the problem shows up when the message is sent to this account from this machine, AND when it is sent from this machine from this account. No other accounts on the machine are effected.
I have sent and received email messages from the mail service provider's website, and everything is fine.

Downloaded an E.P. and all of the songs play fine except one which skips itself. The play count goes up and if I click later in the song it will play, but it doesn't play automatically, how do i fix this?

Downloaded an E.P. and all of the songs play fine except one which skips itself. The play count goes up and if I click later in the song it will play, but it doesn't play automatically, how do i fix this?

many thanks.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I've been working on our church website and suddenly, my computer will not connect to the site. I keep getting a message saying that the the connection to the server was reset while the page was loading. Does anyone have any ideas of how I can fix this?

I've been working on our church website and all of a sudden this week, my computer will not connect to the site. I keep getting a message saying that the the connection to the server was reset while the page was loading. Does anyone have any ideas of how I can fix this?

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

When viewing news video (and others) the lips move and the sound follows after a few seconds. How do I fix this?

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