When we connect to the internet or visit a new web page, a new tab opens and an alert pops up as follows: "The URL is not valid and cannot be loaded"

When we start the internet or navigate to a new page, a new tab opens with the following alert: "The URL is not valid and cannot be loaded." We "x" out of it, but a new tab, with the same alert appears. The problem occurs again when we try to navigate to another web page. A real nuisance. We've scanned the computer but found nothing but Adware cookies.
== This happened ==
Every time Firefox opened
== 5/20/10

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

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