When we miss a call, the "Slide to Unlock" doesn't respond to touch. The only way out is to have someone call your iphone and then "Slide to Answer" will respond and once u end the call it will start responding to "Slide to Unlock" this started happening

When we miss a call, the "Slide to Unlock" doesn't respond to touch. The only way out is to have someone call your iphone and then "Slide to Answer" will respond and once u end the call it will start responding to "Slide to Unlock" this started happening after upgrading to IOS 7.
iphone 4S IOS 7.0.3.

In your first post you mention you have done a reset and a restore. Those are the last two processes in the user troubleshooting. If those do not work, then the last thing is to go to the Genius Bar. You say you went to Apple and they opened the phone and re-seated the connectors? That sounds unusual, because if there was a hardware issue,they would replace the hardware. You say you cannot get a replacement, is that because you are out of warranty? An out of warranty replacement is only $199 plus tax. It seems to me since you mention the fact you need to press hard to get the screen to react there is something going on with the hardware. If this problem has been going on for over a year, have you been reporting this to Apple. You say you cannot get a replacement and you are on the second phone, I wonder why they are denying you a replacement. Is there something you are not telling us??

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HT4623 I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen. I entered emails as well as opted out. I have gone back, but Apple ID Security insists I add security questions and mail. HELP!

I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen. I entered emails as well as opted out. I have gone back, but Apple ID Security insists I add security questions and mail. HELP!

Claudius,either you didn't read my post, or you jumped to conclusions. I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.I had to change the primary mail of that account.I was told "no can do" by skype support.I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address. once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account. What caused you to get the impression that I was writing something else? furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that. If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it.

I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? thank you

I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? As of now, I get the following bracket opening on screen when I click on the Acrobat icon for attachment within the email: Thank you
Adobe Acrobat has stopped working
Windows can check online for a solution to the problem.
-Check online for a solution and close the program
-Close the program
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Acrobat.exe
Application Version:                           11.0.7.79
Application Timestamp:                     536b812b
Fault Module Name:                          Acrobat.dll
Fault Module Version:                        11.0.7.79
Fault Module Timestamp:                  536b80ff
Exception Code:                                  c0000005
Exception Offset:                                00cbf281
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi Gary,
I have seen this issue occur with users who have this registry setting missing or have improper permissions.
When you double click the attachment to launch the pdf it is saved and opened from the temporary folder unless saved specifically to a location.
If you dont have the below mentioned registry key or improper permissions then attachments fail to open.
Please heck if the following reg key exists:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
or
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Security
Value Name: OutlookSecureTempFolder
If the value exists, and if the value contains a valid path, Outlook 2010 uses that location for its temporary files.
If the registry value does not exist, or if the value points to an invalid location, Outlook 2010, Outlook 2007, or Outlook 2003 creates a new subdirectory under the Temporary Internet Files directory and then puts the temporary file in the new subdirectory. The name of the new subdirectory is unknown and is randomly generated, depending on your version of Outlook.
Please check the following key:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
Note the location for: OutlookSecureTempFolder key
Check if the same folder exists in the following location and if not create a corresponding folder in the location on C:\Users\<User account name>\Appdata\Local\Software\Microsoft\Windows\......
Regards,
Rave

I have a MacBook Pro and I created a movie using imovie but once I put the DVD back into my computer it said it was blank! Why?

I have a MacBook Pro and I created a movie using imovie but once I put the DVD back into my computer it said it was blank! Why?
Please HELP!!!!

AFAIK, you can't author a DVD using iMovie - again, AFAIK, you need authoring software such as iDVD or Toast Titanium or something similar.
Clinton

Will Apple stores in Germany replace your iPhone if there is internal hard drive problems from a phone from the US. I am studying abroad and won't be home until December

Will Apple stores in Germany replace your iPhone if there is internal hard drive problems from a phone from the US. I am studying abroad and won't be home until December

You can try, but the iPhone warranty terms state that Apple "may" restrict warranty/service to country of original purchase...key word here is "may".
Good luck.

Does any one know of software that you can import a PDF and then draw on it, dimensions, notes and symbols...technical drawing?. Blue beam have the perfect software for this BUT it's not Mac compatible

Does any one know of software that you can import a PDF and then draw on it, dimensions, notes and symbols...technical drawing?. Blue beam have the perfect software for this BUT it's not Mac compatible

You need a PDF editor, at the high end use Adobe's Acrobat Professional, at the low end use the editing features in Preview (pre-loaded on your iMac). However you should probably look at the Mac App Store, you will find many of PDF editing applications. You simply need to find one that suits your needs.

Since yesterday I'm unable to send emails alleging I have exceeded the maximum number of emails per day, but I had only sent out 24 and NO bulk emailing - (much less than 1000 as per the website) and I'm STILL not able to send emails.Any advice?

Since yesterday I'm unable to send emails on any of my Apple devices. The revert is that I have exceeded the maximum number of emails per day, but I had only sent out 24 with no bulk emailing - (much less than 1000 recipients as per the website) and I'm STILL not able to send emails. Any advice on how to solve this?

I have asked a moderator to provide assistance, they will post an invite on this thread.
Once you get a reply, if you click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

I have two computers. my laptop has os 10.6.8. my mac mini has 10.5.8, hence no app store. can i buy lion on my laptop and then burn a dvd of it and install it on my mac mini or does it have to be installed on the same computer it is bought with?

i have two computers. my laptop has os 10.6.8. my mac mini has 10.5.8, hence no app store. can i buy lion on my laptop and then burn a dvd of it and install it on my mac mini or does it have to be installed on the same computer it is bought with?

You can do it. This article from Macworld will be helpful to you:
http://www.macworld.com/article/161087/2011/07/install_lion_over_leopard.html
I recommend the "brute-force" method.
Just make sure you have your data backed up properly!

Having trouble installing ProIX on new Windows 8 machine after XP crash. Get almost ll of the way through and get an error box ... contact system support. Only way out is to abort and then it un-installs. Wondering if a licensing max issue since we did

having trouble installing ProIX on new Windows 8 machine after XP crash. Get almost ll of the way through and get an error box ... contact system support. Only way out is to abort and then it un-installs. Wondering if a licensing max issue since we didn't get an opportunity to uninstall off of crashed machine?

Hey robr72339266,
With a single user license, you can install Acrobat on maximum two computers, say, your laptop at work and desktop at office.
But, you cannot use Acrobat on both the machines simultaneously.
You will first need to deactivate Acrobat from the old machine, then install and activate the software on the new OS with the same serial key.
Please Contact | Adobe to seek help on the same.
Regards,
Anubha

My phone is on recovery mode and the only way out is to restore it but i dont wanna loose any of my memory on there what can i do?

my phone is on recovery mode and the only way out is to restore it but i dont wanna loose any of my memory on there what can i do?

ceci09 wrote:
my phone is on recovery mode and the only way out is to restore it
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

I forgot my password\i get my phone back and i forgot my password so i read that you have to restore your iphone so when i tried restoring it it said the i phone cannot be restored at this time and i need help plz.

I forgot my password\i get my phone back and i forgot my password so i read that you have to restore your iphone so when i tried restoring it it said the i phone cannot be restored at this time something about cant be contacted with the server and i youtubed how to fix that and it did but when i tried it again it said error (3194) so i went back and it said it cant be restored at this time please im paying 100$ per month and i cant use my i phone 4 hep....

Error 3194 most often means that your Computer Hosts file is blocking Apple from signing your firmware. Search on your computer for the word 'Hosts'. Open the Hosts with a word processor. If gs.apple.com is present your Hosts file is blocking Apple, and therefore giving Error 3194. A stock Hosts file does not have gs.apple.com in it. If want Apple to Restore your Firmware you will need to remove the lines with gs.apple.com in them.

Why don't pictures from a slideshow made in iPhoto and then burned on to a DVD in iDVD not use the full screen?

Why don't pictures from a slideshow made in iPhoto and then burned on to a DVD in iDVD not use the full screen?

All I want to do is send my family the pictures for them to be able to see them on most dvds and use manually control.
If you want set top DVD player playback, I suggest you create a a series of slideshows IN iDVD that each contain a MAXIMUM of 99 images. Do not create the slideshow in iPhoto or iMovie.
Is there an easier way to do this, bypassing iDVD?
Some DVD players will play a disc containing jpeg images

Is it possible to break an edit into small scenes, and then sew them together, but without losing quality by using the 'publish and share' options?

Is it possible to break an edit into small scenes, and then sew them together, but without losing quality by using the 'publish and share' options?

redflashred
What is important here is that you know the properties of your source file(s), set the project preset to match the properties of those source files, and then export with settings as close as possible to the original. Often you can do this without noticing quality differences in the export.
I am understanding and defining your issue as you wanting to maintain the quality of the original imported files in the export. If that is the case, the please supply the following, and I will give you a step by step
a. What are the properties of your source files (including bitrate). Here I am looking for
video compression
audio compression
frame size
frame rate
interlaced or progressive
pixel aspect ratio
file extension
A quick way to get that type of information is knowing the brand/model/settings for the camera that recorded the video.
2. Based on that information we can set manually a project preset to match those source property.
3. When we go to export...example Publish+Share/Computer/ and your choice and its preset, we can customize the preset selected
under the Advanced Button/Video Tab and Audio Tab of that preset in order to try for the best possible match between the properties of the
original file and the properties of the export.
But, please let us know if you also need help in trimming the original import at the Timeline level prior to export.
Your mention of Publish+Share suggest that you are working with Premiere Elements 11, 12, or 13. What is the computer operating system?
Thanks.
ATR

I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?

I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?

Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
Restore iPad
If you can't restore this way, you will need recovery mode.
Unable to Restore

Just picked up my Macbook Pro (Oct 24th) to find that it keeps freezing on me - only way out is to crash it via the power button. No particular pattern to it. It can happen on opening, or clicking on Safari - or when it's backing up on the TC. Ideas?

Picked up my new Macbook Pro Retina display on October 24th (2013). It runs Mavericks. Keeps freezing on me - with no pattern to it. Sometimes when it's backing up, sometimes when it opens, sometimes when I click on Safari. Only way out of the probelm is a crash shut down using the power button. Nothing else works. Anyone found a fix to this yet?
JRH

Safe Mode deletes some system caches that may help.
Startup your Mac in Safe Mode
A Safe Mode boot takes longer than a normal boot so be patient.
Once you are in Safe Mode, click Restart from the Apple () menu.

When we miss a call, the "Slide to Unlock" doesn't respond to touch. The only way out is to have someone call your iphone and then "Slide to Answer" will respond and once u end the call it will start responding to "Slide to Unlock" this started happening

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