When we open We keep getting an orange window that says "Horray, etc." We can't we just get the Google Window that we get later when we click on new window?

It is the message from Firefox that we are up to date
Advertising the mobile browser and telling us to get it
we don't want it- we just need to use firefox

Would you like to restore the homepage??? if thi is the problem follow this guide: https://support.mozilla.org/en-US/kb/How%20to%20set%20the%20home%20page?esab=a&s=set+homepage&r=0&as=s

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Windows vista not recognizing my iphone4s when i open itunes, keep getting trust / dont trust message on phone and always press trust. Not sure why it's started doing it. Can not synch iphone at all or add new music....aaahhh

windows vista not recognizing my iphone4s when i open itunes, keep getting trust / dont trust message on phone and always press trust. Not sure why it's started doing it. Can not synch iphone at all or add new music....as itunes does not pick up the phone I have connected anymore. My ipod synchs fine still and thats over 6 years old!

Hi rubicon7,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
Have a great day!
- Judy

When i open iphoto i see my photo's for 1 second and then they are gone .The photo's are still there but i can see them only on the bottom or top of my screen when i try to open them i get a sign that it is not possible.Can somebody please help me?

when i open iphoto i see my photo's for 1 second and then they are gone .The photo's are still there but i can see them only on the bottom or top of my screen when i try to open them i get a sign that it is not possible.Can somebody please help me?

Have you upgraded to iPhoto 9.6 for compatibility with Yosemite? If not, try that first.
It looks like iPhoto has lost the connection between the thumbnails and the original image files.
This can be caused by a corrupted iPhoto library, or the originals have been deleted or moved.
Try first to rebuild your iPhoto Library:
If you do not have a current backup of the iPhoto library, make a copy of the library, but do not overwrite any previous backup.
Launch iPhoto with the ⌥⌘-key combination (option-command) held down.
Select "rebuild" from the first aid panel. This may take a while for a large library.
Can you now see your photos again?
If not, rebuild the library with iPhoto Library manager as described by Old Toad: Re: iphoto crashed

Just did the iTunes update that iTunes said was available now iTunes won't open, keep getting Runtime Error message. R6034 An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.

Just did the iTunes update that iTunes said was available, now iTunes won't open. I just keep getting a Runtime Error message.
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
Is anyone else having this problem?
I tried to re-install and got the following message: iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114)
Does this mean I have now lost everything?

I just had the same error:
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
I went to http://support.apple.com/kb/ht1925 and did a complete removal and reinstallation of iTunes. You MUST follow the directions here exactly...it's more than just iTunes that must be removed, and it MUST be done in the order in which the support article says. I followed the exact instructions, and iTunes is back on my machine (no more C runtime error) and you do NOT lose your music...it's all in my library, as it was before.
Good luck!

Firefox home page doesn't open when I click on Firefox. Have to go to File and click on New Window to get into Start Page.

Firefox doesn't open when I click on it. I have to click on New Window under File to get my bookmarks and a search page
== This happened ==
Every time Firefox opened
== No way to know. Nothing new has been done to Firefox.

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see [[Safe Mode]].
BTW, you really should upgrade to the latest version. See [[Updating Firefox]]

Okay, I keep getting this prompt That says "To view this context, you need to install the Java Runtime Environment...I believe I have clicked on the More Info link days ago..I believe this is malware..what do I do to get rid of this annoying pop-up?

Okay, I keep getting this prompt That says "To view this context, you need to install the Java Runtime Environment...I believe I have clicked on the More Info link days ago..I believe this is malware..what do I do to get rid of this annoying pop-up? https://www.dropbox.com/s/gtm3khm6ngo0d26/Screenshot%202014-12-10%2019.56.56.png ?dl=0

jackallday wrote:
Kappy, got a page when I clicked saying it can't find the page and it looks like THIS https://www.dropbox.com/s/ldjyssatbmy53u0/Screenshot%202014-12-10%2021.28.24.png ?dl=0
Try http://support.apple.com/kb/DL1572
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

Hi. just downloaded the primer app via creative cloud but when i click on it nothing opens/ what should i do??

hi. just downloaded the primer app via creative cloud but when i click on it nothing opens/ what should i do??helppppp

Do not post twice pleaseeeeeeeeeeee help so you do not confuse the people trying to help you
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
You should also provide more information when asking a question
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

When I open iTunes it will automatically go to full screen mode. I can't work out how to turn this off. Only iTunes opens to full screen mode.

When I open iTunes it will automatically go to full screen mode. I can't work out how to turn this off. Only iTunes opens to full screen mode.

Go to System Preferences (under the Apple logo in the menu bar). Choose "General". Click "Always close windows when quitting an application".
That should fix it.

I have a pornographic search title in the banner at he op of the page just below the bookmarks shortcuts icons. It appears when that part of the screen drops down a bit when the on screen keyboard opens up. Its a spam like link that won't go away.

I have a pornographic search line on the top banner of Safari just under the bookmark icons that appears whenever I open up the onscreen keyboard and the top drops down a bit. Don't know where it came from the iPad is only one day old brand-new. I've tried getting rid of this by resetting the entire iPad but that didn't work. The link if I click it opens up a Google page listing links to see videos. Need to know if there's any way to make this thing go away permanently.

You saved it on the bookmark bar. Hit bookmarks, bookmark bar, edit, then hit the minus to delete it.

When i try to download an app from the app store, i get a message that says "cannot download app at this time. and under the pending app will say waiting.. and if i click the app thats waiting.. help¿¡

hope yu can help!! when i try to download an app from the store, on my iphone 4s..the app goes to waiting, or paused(if i tap on it)
and i get a message that says one of two things; cannot download app at the time, or could not download (ex.) Facebook.app at this time.
any answers??. i really am used to having apps!!
extra info; yes my phone is uptodate with its software- im connected to wifi- and my mac somehow crashed or id just be plugging it into itunes:[

Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next.

HT2534 When setting up my apple I'd I get a verification email but there does not seen to be a link to click on there is a link that says "verify now" but it's not a link the only other thing on the page is a link to apple thats starts the process all ove

When setting up my apple I'd I get a verification email but there does not seen to be a link to click on there is a link that says "verify now" but it's not a link the only other thing on the page is a link to apple thats starts the process all over again.does anyone have a solution for this problem?

The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

I have an airbook, 10.7.4 LION, thunderbolt ethernet adapter and when trying to install 1.2.1 thunderbolt upgrade it says "this software not supported on this system"? Any advice on how to get the adapter to work?

I have a new airbook, 10.7.4 LION, thunderbolt ethernet adapter and when trying to install 1.2.1 thunderbolt upgrade it says "this software not supported on this system"? Any advice on how to get the adapter to work?

Welcome to Apple Support Communities
If you purchased the computer before 2010, your computer hasn't got Thunderbolt, so you can't use it

I am trying to update my apps. When it prompts for my password my old deleted email address comes up. I don't even rember the password for that old email. How can I get to update my apps with my current email?

I am trying to update my apps. When it prompts for my password my old deleted email address comes up. I don't even rember the password for that old email. How can I get to update my apps with my current email?

All apps are tied to the Apple ID they are purchased with and is not transferable.
Delete app and download app with your new Apple ID.

I'm trying to download the new MacOS. I keep getting a dialog that says: "We could not complete your purchase" and then " The product distribution file could not be verified. It may be damaged or was not signed." any ideas?

I'm trying to download the new MacOS. I keep getting a dialog that says: "We could not complete your purchase" and then " The product distribution file could not be verified. It may be damaged or was not signed." any ideas?

I went to Purchases and it worked from there having had the same problem you describe.

TS1292 I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information....

I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information. Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(98631)

When we open We keep getting an orange window that says "Horray, etc." We can't we just get the Google Window that we get later when we click on new window?

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