When we turn on a Macbook 2004 it only has a white screen.  Is there a way to get it to boot?

We were trying to copy a family DVD using Disk utility.  We ejected the disk that was in the computer (the DVD player was working) and put in the new disk.  It would not read the disk.  It would not eject the disk.  When we restarted the computer, we got the tone, but it would not boot and there is a blank white screen.  Any suggestions?
White Macbook, 2 gig, 80 gig hard drive with only 1.9 gig left free.

''but it was in my window as I scrolled through my emails''
What does this mean?
''my virus scanner caught it''
Your 'virus scanner' is not supposed to scan your Thunderbird profile folder in the first place.
''I deleted it''
Not a smart move. With the profile you also deleted all your mail and accounts.
''I deleted it, because I could not disinfect or quarantine it''
There is no need for this. A malicious attachment won't do any harm to your computer as long as you're not trying to open or run it.
''I am not sure what to do''
Do you still have the deleted folder in Trash? You can try to login to your account via webmail, and check if there are still any messages on the server.
For the future, create backups of your profile folder on a regular basis.
http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Similar Messages

  • Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that.

    Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • When i start up my MacBook pro i only receive a white screen

    I Can nog start up my pc

    Mac OS X- Gray screen appears during startup
    Question (?) Mark, Blinking Folder, or Gray Screen at Startup
    These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
    A flashing question mark appears when you start your Mac
    Mac OS X- Gray screen appears during startup
    In most cases the problems may be caused by one or more of these:
    a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
    b. Boot drive's directory has been corrupted - Repair with Disk Utility.
    c. Critical system files are damaged or deleted - Reinstall OS X.
    d. The disk drive is physically non-functional - Replace the hard drive.
    Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
    Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
    Reinstall Snow Leopard Without Erasing The drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Reinstalling Lion/Mountain Lion Without Erasing The Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • When I turn on my imac all I see is a white screen, the apple icon and a spinning pin-wheel that never stops spinning.  My computer is stuck!  Any Suggestions?

    When I turn on my imac all I see is a white screen, the apple icon and a spinning pin-wheel that never stops spinning.  My computer is stuck!  Any Suggestions?

    Follow all the steps at > Mac OS X: Gray screen appears during startup

  • When I send a text message I do not get any confirmathat it has been delivered.  Is there a way of getting an automated confiramtion of deleivery as I'm used to having this on a previous phone, and need to know that my texts have been delivered.

    When I send a text message I do not get any confirmation that it has been delivered.  Is there any way of getting an automated message confirmation delivery and time?  I was used to this with my old phone and need to know that my text message has been delivered to the recipient's phone, and when.

    Thanks.  So there's no means of knowing whether a text message has been delivered, not to mention time of delivery.  Perhaps I've gone for the wrong phone.  It might do a lot but seems to miss out on some basics.

  • I got my hardrive replaced a few months ago when it crashed. I don't have iPhoto on my computer anymore, is there a way to get it back at all or do I have to buy it?

    I got my hardrive replaced a few months ago when it crashed. I don't have iPhoto on my computer anymore, is there a way to get it back at all or do I have to buy it?

    You must use the same Apple ID used for the original iPhoto purhcase.
    Open the App Store then select Purchases from the menu top of that window.
    Click Download to the right of iPhoto.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • When i turn my ipod  touch on it stays at a white screen whats wrong with it anyone

    when i turn my ipod touch on the screen stays white what is the problem

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • When i turn on my computer, all i see is a white screen.

    well, after hours of searches I couldn't find any problem similar to mine. I am not really smart when it comes to computer software and all that but I will try my best to describe my computer and its problem. Ok, I have a Compaq windows
    7 home premium OA. if you need more info on the computer just tell me and I will try my best to find it. so every time I turn on my laptop the screen is just white and I can hear the computer working normally (the fan is on, there's the boot up sound etc.)
    so  I was just wondering if any of you guys had any suggestion on what the problem is.

    Little bit of google can give you an idea : https://www.google.com/#q=white+screen+login+windows+7
    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
    the thread.

  • My ipod only turns on when it's connected to the charger and it has a white screen

    Help my ipod won't work white screen and only turns on while plugged to charger

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • The software i use to play video cause for multi display in which my Macbook pro has only a single display. Is theres a way to get a multi display added to to my computer

    The software i use to play dj music videos cause for multi disply in which my Macbook pro has a single display funtion. Is the ant way to get multi monitor display added to my computer

    If the monitor can be detected your Displays preferences should show it in its Arrangement panel.  You may have to play around with your Display panel to get the desired resolution.  And also may have to click detect displays and gather windows to see both sets of preferences on your main screen.

  • HT204150 I had a backup in iCloud dated 8-23-2013.  When I updated my iPhone, it seems as though all my saved info has gone away.  Is there any way to get that info back?

    I backed my iPhone up on 08-23-2013.  I lost my phone and I had to get another one. When I went retrieve my info it is was no longer there.  Is there a way to retrieve?

    Check the iOS version on your new phone (Settings>General>About>Version).  It must be the same or higher as the one you backed up or you won't be able to access the backup without first updating your phone.

  • Hi I do not want iTunes to open up automatically when I turn on my macbook pro.  I tried going to System Preferences Users and Groups Login Items and then I took iTunes off the list but it still opens up automatically when I turn on my laptop.

    Hi I do not want iTunes to open up automatically when I turn on my macbook pro.  I tried going to System Preferences>Users and Groups>Login Items and then I took iTunes off the list but it still opens up automatically when I turn on my laptop. What should I do?

    Hi r,
    Make sure you close iTunes before shutdown.  And you're quite welcome.

  • When I turn on my MacBook Pro a box prompts up and it disappears right away. How can I stop this from happening?

    I'm new in the Mac World. In November I bought a MacBook Pro. I love my MacBook, however, a couple of days ago when I turn on my MacBook and log in, a window or box prompts up for about one second and then dissapears. I'm afraid that may be a virus or trojan that may be running behind the screen. How do I fix this? Are there any applications that I can run to detect what is happening to my computer.
    Thank you for your help!!!

    It was very hard to see what the box says because the message displays for less than one second. However, I was able to record it with my iphone and pause it until I got a shot of the message. The box says the following:
    "Do you want the application “java” to accept incoming network connections?
    Clicking deny may limit the application’s behavior. This setting can be changed in the Firewall pane of Security preferences."
    I did make some changes. I will see if it works.
    Thank you!!!

  • When I turn on my macbook pro is no apple logo, just a black screen

    when I turn on my macbook pro is no apple logo, just a blackscreen!
    what need i to do! sometimes it wont start up
    I used switchsresx for my macbookpro but i removed it becouse it was not working but now when i startup my macbook Pro it shows a black screen!

    Here's a link you might find helpful:
    http://support.apple.com/kb/ht1564
    Safe Boot disables several things, and you can look at the list and see if you can find the culprit. As Linc says, if you still have a problem, post a new topic so that it will get the attention it deserves.

  • When I turn on my Macbook Pro and sign in, the screen is blank, none of the icons appear, I can't click, open or do anything! Help!

    When I turn on my Macbook Pro and sign in, the screen is blank, none of the icons appear, I can't click, open or do anything! Help!

    You could try this; Mac OS X: Starting up in Safe Mode.It takes awhile to come up so patience is a virtue here.
    And here is What is Safe Mode.
    DALE

Maybe you are looking for

  • How can I burn just a few photos to a cd using Photoshop Elements 11 on a windows 7 computer?

    As a fairly new user of Photoshop Elements 11 I would like to burn just a few photos to a cd, not he whole catalogue. Please can somebody suggest an answer to this problem.

  • Photoshop cs5 is spiking ram use and lagging

    When I open Photoshop CS5 its sitting idle with nothing open and still using 330,000 MB of ram. After opening a simple file, fairly small, 40 MB. It jumps its ram use to almost 2 gigs. It then lags very badly when I try to save taking almost 10 min t

  • Table control in adobe interactive form ?

    Hi, Can we make a table control i.e. something like the same functionality that of table control in an adobe interactive form? Thanks !!

  • Extend XCM with own components

    Hello, in CRM-ISA 3.0 I have extended the web.xml-file with some parameters or own properties-files to configure self-developed extensions of the b2b- or b2c-application. After migration to CRM 4.0 it would make sense to reegineer this things into ow

  • 10.4.11 /user directory

    I thought, prior to 10.4.11 upgrade that I could see the home directory of the user in the /Users directory. Currently, all I see is the Shared folder in the Users folder. I see the home directory in the finder sidebar and the files are all intact, b