When will Creative Cloud sync be working again?

I'm paying for a service that you are not delivering

Welcome to the forums,
michaelings wrote:
I'm paying for a service that you are not delivering
As a paying customer, read though Page 3 of this thread to understand further:
http://forums.adobe.com/thread/1203580?start=80&tstart=0

Similar Messages

When will creative cloud sync with adobe ideas work again?

worked fine a few days ago...

Not an answer - just support for the questioner! I can't get ideas to sync files to CC anymore either. What's happening?

When will Creative Cloud apps be optimized to take advantage of the 2013 Mac Pro?

When will Creative Cloud apps be optimized to take advantage of the 2013 Mac Pro?

Yes, they all should if it's Peer to peer, or if any Router, Swith, Hub in the mix also supports GigE, & Jumbo Packet support is a big plus, but Computer to Compter should work with Jumbo Packets methinks.

When will creative cloud be available for my country, Turkey?

Me and many people like me waiting for creative cloud in Turkey. When will creative cloud be available for my country, Turkey?

Hi Alicinki.com,
Thank you for posting and letting us know. I know we are making it as widely available as possible but don't believe there is any kind of schedule for when it will be available where.
-Dave

When will Creative Cloud apps be available for Android?

When will Creative Cloud apps be available for Android?

Well that's fine, but Adobe generally doesn't read this forum, and "feature requests" don't belong in this forum either.
Feature requests belong here: http://feedback.photoshop.com/photoshop_family
By the way, I'd be willing to bet a huge amount of money that Adobe already knows there is demand for Android support, they're not totally clueless there even though some people think they are clueless

Creative cloud sync - Stops working until update.

I am about the closest thing to an IT administrator we have at a small newspaper that has recently transitioned to Creative Cloud for our production and file sync. While much of our experience has been good we have had some weird problems that make it fairly hard to rely on the file syncing feature of CC. Primarily, recently adobe issued an update to Creative Cloud (Which they do a lot!) that required us to update before it would work again. The notification for this update came in as an icon blip in the menu bar on our mac systems and the system tray (which hides most icons) on the Windows system. As a result only one of our artist updated right away, and the rest ignored/didn't see it. The problem was file syncing stopped working until the clients updated. The end result was that people's artwork wasn't syncing and about a whole days worth of work was delayed until someone figured out that things were breaking and alerted me. So my complaint/suggestion is this:
If you issue an update:
Allow the old versions to keep working until the update is installed.
If the update is important enough to require updating, notify at least the CC Team Administrators in an obvious way (email is a great way, since you already don't mind emailing us about other stuff)
Also why you are at it if you could ad a "Sync Now" button that would be appreciated.
It is a little frustrating to be chewed out over something that you were not aware of over the weekend. Especially since CC is marketed as the backbone of the Adobe system. I know that many of our artist should have paid attention to the icons, but their job is to design their work and get on with it not to be system administrators. They can't all be verifying updates and checking if CC is working all the time. Especially since a traditional server set up wouldn't have this issue (though the cost of setting it up is obnoxious).
To the community: Have any of you experienced and issue like this before? If so how is the best way to solve this issue in the future. Do I just need to insist that everyone always checks for updates? The problem is compounded by the fact that I am part-time/freelance and thus can't babysit many of our artist.

You have to provide system info and other details like what program(s) you actually mean. There are no technical reasons that should affect the apps just by disconnecting your computer...
Mylenium

When will Creative Cloud Connection be available? It's been entirely too long, Adobe!

Creative Cloud Connection is the missing link.
Adobe you have dropped the ball (although I truly hope only for a short while), and frankly I am astounded. Never in my over 20 years of using your products has there been a mistake as big as this one (in my opinion and only with the products I have been using). I'll even cut you some slack on the first two versions of CS.
You give us 20GB of space for files. Great. Ican can drag and drop files to the site. Awesome. I can create as many folders for organization as I want. Wonderful. But, I can’t drag and drop from CC to my desktop - when I do I only get a jpg image of the icon on my desktop. That’s a “drag”. In order to actually share a file with another party, I have to make your image public and email a link to that party. Annoying. This is only good for collaboration with others on one design at a time, but in the real world there are usually at least half a dozen projects happening at one time with tight deadlines. Comments can be added to aid in the progress of a project, but that’s about it so far. And, I cannot download more than one file at a time right now. So much for file sharing and enhancing work flow. At this point, I can’t even share your CC workspace with another person, like I can with Dropbox. Sigh.
Adobe you have been promising the Creative Cloud Connection – desktop access to Creative Cloud files – since May. I’m in despair. Why is it not available yet, Adobe, why? You have said that it's coming soon since May - it's August Adobe - what is going on?????????

Michal Castek wrote:
Maybe they are preparing something better. But I Don't thing so.
Unlikely.
I suspect it's regrettably more a case of over-promising and under-delivering.
They've prematurely set some of the expectations of the Cloud features too high with the marketing copy.
Now everyone is salivating at the mouth waiting (or demanding) for the features they've been promised to expect.
If they hadn't mentioned Cloud Connection in April but simply delivered it in Q3 or Q4, they would be heroes.
That's Project Management 101. Hopefully they learn from the lessons of the somewhat clunky launch of the Cloud in 2012.

When will Creative Cloud be available in Croatia?

Or is there any workaround to use Creative Cloud's monthly fee in Croatia?

Hi TomZid2012,
There isn't any kind of timeline unfortunately.
We have this in the FAQ:
Creative Cloud isn’t available where I live. When will it become available? We intend to make Creative Cloud as widely available as possible. Adobe will share more details about country availability over time.
There isn't any kind of workaround that I'm aware of.
Sorry
-Dave

Will Creative cloud prepaid subscription work in the Caribbean

Hi, I live in the Caribbean and I have access to the free Creative cloud plan but the monthly subscription is not available here as yet. I notice that Amazon.com is selling prepaid subscriptions. I would like to know if I buy a prepaid subscription if it will work for me.
Thanks

The reason for this reply is that I think it is disgusting that the subscription is only available in the US. I am student in the Caribbean and I need the software for work I tried to order Adobe Creative Suite 6 from Amazon but it is no longer available. Even Americans have recommended Piracy. I tried to do the wright thing and buy the original and pay for subscription from Amazon only to find out its not available in the Caribbean even though I am resolved to pay six times more in my currency. So I'm wondering will Adobe Creative Cloud will ever be available in the Caribbean.
http://www.amazon.com/Adobe-Creative-Suite-Premium-Student/dp/B00DQVG6OO/ref=sr_1_9?s=soft ware&ie=UTF8&qid=1425150458&sr=1-9&keywords=adobe+creative+suite+6

When will Creative Cloud be aviable for Chile?

I think Creative Cloud is the best thing happened for new independent designers, and I tried to buy ths product from Chile, but it wont let me.
Any news coming soon?
Bests,
Matias

In order to purchase creative cloud from Chile, please log on to www.creative.com with your adobe user ID and password. Once logged in, please click on upgrade (see the screenshot), select the service plan and change the currency to Chilean Pesos and click on Join and follow the prompt from there on (Please read the offer detail carefully before you subscribe to any plan) . For any further creative cloud related query,http://forums.adobe.com/community/creative_cloud kindly post the question on http://forums.adobe.com/community/creative_cloud

When will the ACROBAT PDF function work again for Office 2011 for MAC and PC?

HELP!!!!
Adobe Tech support suggested I submit my comment to this post in hopes that this will help resolve the issues. I feel for them having to field these calls.
I can no longer convert Excel, Word and Powerpoints to PDF. If our company converts one Office doc to PDF a day, we do at least 50 conversions to PDF. Since the 9.4.2 update, the PDF feature does not work on MAC...and since the 9.4.4 update it no longer works on a WIN system.
We have Acrobat 9 on all the MACs and PCs in the office. We downloaded Acrobat X to test it out when it first launched. Other than some nice bells and whistles with the convenient interface and new enhancements to the Portfolio feature, Acrobat X still does not do the basic function Acrobat was designed to do....convert to a PDF.
We began converting PDF's on the WIN systems because the file size and object data handling on MAC had become difficulty over the past year (lost fonts, file size bloated, etc). Now, nothing works on either system.
Last year Adobe and Microsoft Office suggested we upgrade to CS5 and the new OFFICE to fix the problems. MAC remains closed box which is why the system is so clean, but poses a real challenge when running non MAC software. Now Adobe advises that Acrobat only works on the previous version of Office (?), but not 2007 and that they are not compatible with the new office even thought it worked just a few weeks or so ago. Unfortunately, we have used some of the new features in the new Office and now are being asked to go back a step.
OFFICE automatically turns on your 90 day free tech support now when you call in to tell them PDF doesn't work. They feel they are giving YOU tech support. Last year, the Microsoft Office group advised that once they hand off to the PDF processor, that function is all Adobe. And it seems that Apple has their own Quark processor running scripts in between the two functions which is why the PDF file sizes are bloating on MACs.
The Adobe Acrobat engineers at AdobeMAX suggested to run Paralells or VMware on MAC in order to convert files to PDF properly/small size (which is what they say they do to get around the object data and bloating issues internally on their own MACs).
I know so many colleagues now who just run dual systems (WIN/MAC) so they can realize the full function of the Adobe software. It is not convenient when traveling or cost efficient for small businesses, but that is what we had to do to get our jobs done. I "HAD" a couple of the most incredible PDFing maching in my office until about a week ago...a $4k mega WIN System raided, 2 SDDs, 2 1TB HDDs, major video card, etc....and they are sitting lonely because PDF doesn't work anymore. But goodness, how fast it converted things to PDF.
Is there another patch coming imminenty to fix this issue?
I don't really care if there is a 32 bit or 64 bit issue. Customers pay premium price for the software which boasted 64 bit, etc and it should work as advertised. I ponder, are all my macs 64bit now??? They still don't work either. Customers depend on the software to do even the most basic functions in daily business and should not have to spend hours on the phone trying to figure out a problem that has nothing to do with them or a workaround because their investment did not work as advertised (and has genereally worked for years)....
One click of the button should be all that is necessary to make a PDF and make people everywhere happy when they need to send a secure output of their huge powerpoint to a customer to get business or their child's project for school that morning.
Is there a software war going on between the companies?
Are they rushing to market too quickly?
Do the companies thoroughly test the patches before running the updates?
Are there not enough API's or "hooks" allowing companies to make their products work with the different hardware, firmware, etc?
I don't really care what the internal issues are. Just fix it! The software should work as it is marketed (including the platform) and these companies need to get together and make it work (if that is the case) so their loyal customers can get their jobs done enabling them to purchase the next version of software that is suppose to be better than the last for their work.
Posted Respectfully and with hope this issue will be resolved promptly!

Mr. Jones,
You are a real lifesaver!!!
It worked on the Mac. Will have to do some searches to find the same on the PC since the same is happening.
Do you happen to know why Adobe is saying they are not compatible with Office 2011 now? I found a link on the Adobe webite along those lines yesterday, but was not able to find it this morning to insert into this post.
Our CEO had a real meltdown at about 2am the other morning when trying to pdf something for a meeting the next day. Was not very pretty.
THANK YOU!!!

Southern California - NO iCloud email, DAY 2. When will my PRIMARY Email address work again?

"Working on it"
How about Why?
How about an idea of how long this will last?

Feedback is all everyone is looking for. Hoping for a better understanding of the issue sooner then later as well.

My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert

My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert

Try perform below steps.
Open task manager by pressing Ctrl + Shift + Esc keys. Click on more details if the option available.
Then end all Adobe related processes, including Creative Cloud and Coresync ( if running )
Then hold windows key on your keyboard and Press R key.
It will open Run window
In Run window, type Appdata and click on Ok
Open Local > Adobe folders
Delete AAMUpdater and OOBE folders
Then navigate to C:\Program Files (x86)\Common Files\Adobe
Delete Adobe Application Manager and OOBE folders
Go back to Program Files (x86) and Open Adobe folder
Try deleting Adobe Creative Cloud folder, if it is not allowing rename it to Adobe Creative Cloudold
Download and install Creative Cloud App from below link
https://creative.adobe.com/products/download/creative-cloud
Then check

Will creative cloud work via a proxy server

We use a proxy server for all our internet connections. Will creative cloud work via a proxy server?

Hi - I'm i a similar position to the OP, we've bought a cc2014 individual licence but I work in a government organisation with proxy server and strong firewall and we can't download even the desktop manager. When I spoke to support they said it was unlikely I'd be able to get it to work through our system, and even if we upgraded to a teams licence we'd still have a problem as the indidual computers would still need a clean connection through to the adobe servers to activate.
The document linked only talks about the Packager and the Teams/Enterprise licence, so is there just no solution for anyone with a single licence that has to work via a proxy server? Would a Teams licence solve these problems?

Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it

Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it at all.

Without proper system information and the application logs nobody can tell you much.
Troubleshoot Creative Cloud download and install issues
Mylenium

When will Creative Cloud sync be working again?

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