When will Export"PDF site be up and running?

When will ExportPDF site be back up and running?

Good day Jeffrey,
If you ever find yourself unable to access ExportPDF, it's most likely due to scheduled maintenence. You can see the status of our services by visiting http://health.acrobat.com.
-David

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When will fire fox bu back up and running i am at a loss without it

why is fire fox down and how long until it is back up and running

OK, thank for the update. The next step is to setup the AirPort Express to extend the signal from the AirPort Extreme using Ethernet
If the Express is powered up, power it off for a full minute
Hold in the reset button first, and keep holding it in for an additional 8-10 seconds while you simultaneously power up the Express. This is tricky...you almost need 3 hands to do this.
Release the reset button after the hold period and allow a full minute for the Express to restart to a slow, blinking amber light
I assume that you have already tested the Ethernet cable to verify that it is working correctly
Connect the Ethernet cable to the WAN "O" port on the AirPort Express
Open AirPort Utility on your Mac
Select the AirPort Express and click Manual Setup
Click the Base Station tab below the row of icons
Type in a name that you want to call the AirPort Express
Type in a device password for the Express
Verify the password
Set time automatically and choose your Time Zone
No other boxes need to be adjusted
Click the Wireless tab
Wireless Mode = Create a wireless network
Wireless Network Name = Exact same name as the AirPort Extreme network
Radio Mode = Automatic
Radio Channel = Automatic
Wireless Security = WPA2 or the same setting as the AirPort Extreme
Wireless Password = Same password as the AirPort Extreme network
Verify Password
Click the Internet icon
Click the Internet Connection tab
Change the setting for Connection Sharing to Off (Bridge Mode)
Click Update at the lower right of the window
Wait a full minute for the Express to restart
You are done

I have subscribed to Adobe Export PDF for one year and paid the fee per my credit card. I just received an sms to inform me of the amount of R230.61 was deducted today by Adobe Systems Software. I did not request to renew for another year.

I have subscribed to Adobe Export PDF for one year and paid the fee per my credit card. I just received an sms to inform me of the amount of R230.61 was deducted today by Adobe Systems Software. If you have charged for another year, please cancel that service and refund me as I did not request renewal for another year. I don't find this service very useful as documents converted to Word is not really usable when trying to do changes and amendments to the document.
Please confirm.
Regards
Esther Grove
082-334-6786
Email: [email protected]@

Hi,
I have cancelled your Export PDF subscription for the order no.AD001162465AP..
Your refund no.is 66181102.
You will get the refund in 7 business days.
Regards,
Florence

Does anyone know how to use pages so you can export pdfs from the internet and automatically drag words from the document into the file name of the pdf (i.e., author, title of a scientific paper)

Does anyone know how to use pages so you can export pdfs from the internet and automatically drag words from the document into the file name of the pdf (i.e., author, title of a scientific paper). For example, if I am downloading a paper by smith called "Surgery" that was published in 2002, it will automatically set the file name in the download to smith- surgery 2002. I have heard pages is smart enough to do this.
thank you

Pages can export only its own documents. They may be exported as PDF, MS Word, RTF or Text files.
Pages can import (ie. Open a file as, or Insert a file into, a Pages document) documents in several formats, but won't rename the document as you describe. Documents that can be Opened (eg. Text, AppleWorks 6 WP, MS Word files) are converted to Pages documents, and retain their original names, with .pages replacing the original file extension. Files that can be Inserted (generally .jpg, .pdf and other image files) become part of the existing Pages file and lose their names.
It may be possible, using AppleScript, to extract the text you want and to Save a Pages file using that text as the filename, but that would depend in part on being able to identify which text is wanted and which is not.
How will the script determine where the author's name begins and where it ends?
How will the script recognize the beginning and of the title, an decide how much of the title to use in the filename?
How will the script recognize the year of publication?
For papers published in a specific journal, with a strict format for placing each of these pieces on information, or containing the needed information as searchable meta data in the file, this might be possible. But it would require knowledge of the structure of these files, and would probably handle only papers published in a specific journal or set of journals.
Outside my field of knowledge, but there are some talented scripters around here who might want to take a closer look.
Best of luck.
Regards,
Barry

Does anybody know why type might render strangely when viewing a PDF in Chrome, Firefox and IE?

Does anybody know why type might render strangely when viewing a PDF in Chrome, Firefox and IE?
I have a client who I create a report for every year. This year there seems to be a problem with the PDFs that I have exported when they are viewed in various web browsers. To elaborate, the type is rendering inconsistently – in Chrome the weight of the type is inconsistent (ranging from light to something more heavy) and in IE the type appears more condensed, and the x-height is variable.
To my knowledge Chrome, Firefox and IE are all affected in one way or another. The problem does not occur in Safari.
We always use Helvetica Neue and have never had problems like this before. I am using the same version of Helvetica Neue as I always use, but even when I change the font to Helvetica the problem still persists.
On a deadline so would appreciate some support here. Box of beer to the person who can provide me with a working solution!
Thanks kindly
Simon Winter

Hello Ellis. Thanks for your efforts in helping narrow down this issue, and for offering workarounds for Simon. Here are the steps I sent to Simon, enhanced by the info you provided above:
1. I typed some text in Id CC 2014.0 (Mac OS 10.9.4) using the system font Helvetica Neue Light at 12 pt. All defaults were on, including ligatures.
1.a. I used the text in Simon's example, “An Annual Report marks the end of a year’s work, but it is also an opportunity to reflect on the principles that” and reduced the text frame width so that it wrapped across 4 lines.
1.b. I also tried creating an all-page text frame and filling it with placeholder text (same font, same point size).
2. Export > Interactive PDF (or Static PDF: doesn’t make a difference), using all the default PDF export settings.
3. View resulting PDF in the latest Chrome (36.0.1985.143) on that same Mac, or on Windows, at various zoom levels, on a retina display as well as on a lower-dpi monitor. It looks fine to me: all words and lines have the same even "color" or weight.
In all cases, the fonts embedded in the PDF were listed as:
HelveticaNeue-Light (Embedded Subset)
Type: TrueType
Encoding: Ansi
HelveticaNeue-Light (Embedded Subset)
Type: TrueType (CID)
Encoding: Identity-H
If you follow the above steps, can you repro the problem?

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
The e-mail address is correct and I've consulted the inbox and the trashbox without result. And I don't know how to contact the seller Adobe...

Hi Jose,
After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.
But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.
Best,
Sara

Will Adobe Photoshop Elements 8 install and run using Windows 8 OS

Will Adobe Photoshop Elements 8 install and run correctly using Windows 8 OS?

Hi regnis33,
Please find the system requirement for installing Photoshop Elements 8: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop-elements.h tml
Regards,
Romit Sinha

I uninstalled firefox a few weeks ago and now want to reinstall it. When I install it it downloads fine and runs, it extracts up to 100% then othing happends so it doesn't install.

I uninstalled firefox a few weeks ago and now want to reinstall it. When I install it it downloads fine and runs, it extracts up to 100% then othing happends so it doesn't install.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading and installing work.

When will we be able to open and edit PDF documents in Indesign?

Hi
It would be nice if Indesign could open PDF files.
When will this happen (without a plugin)?
Today I need to open the files in Illustrator. The customer prefers to use Indesign, so even though Indesign can export pdf documents I will have to tell the customer and the program can not open pdf files. This I find really weird.
Hopefully opening and editing pdf files in Indesign will happen real soon.
Have a great day!

Paal, I'm sorry for that little out-lash. There is nothing wrong with inquiring the feasability of a new feature. The problem is that PDF has been an "output intended format" from the very beginning.
An Illustrator file (from a fairly modern version) also is a PDF file, for all intents and purposes. You can rename an .AI file to .PDF and use it anywhere, with any software that supports PDF (so that's excepting Apple's Preview, probably ;-) ). Moreover, you can still open and edit this PDF with Illustrator and get all of your objects, symbols, layers, paragraph styles, and guides back!
That's because in fact this file *contains* all this extra information in a data block marked "For Private Use Only". Other software, if adhering to Adobe's PDF specs, will simply ignore this (and thus my little jab at Apple's Preview). Does that mean you can edit such a PDF with *any* software? No -- the Illustrator data is "proprietary", and the details are not published to use by other software developers. Similarly, one could envisage InDesign to do the same. Yes, it would lead to *huge* files -- but hey, you would be able to open THAT file into InDesign and edit it. But not with any other software!
The meta-problem is that an extremely large amount of this private data would be *extremely* dependant on the software that was used to create it with. What would an Illustrator file do with InDesign's GREP styles? What would InDesign do with Illlustrator's brush styles, or symbols? Illustrator allows slanted guides, InDesign does not.
And let's not focus purely on a combo of ID and Illy; Photoshop *also* outputs PDFs, and its graphic data has yet another set of requirements.
So all of Adobe's software would need to be able to parse *every others' data* to some degree. Well, it's still not "unconceivable" as all of this would need to be done in one office (note that in that single office there are still vast differences in something as straightforward as a User Interface across the CS suite). But there are lots of other software developers out there, and they *all* want to write out PDFs, all with their own internal data! (Think of the different requirements between an architectural app and one for graph plotting.)
A *possible* solution would be to add "more" metadata to a PDF without crossing into the realm of "every single bit". Article tagging is an example of this -- it tells software that wants to know in which order *plain text* is to appear, and as such it serves as meta-data for plain text content. But the mind reels thinking of what more to add -- a list of used GREP styles per paragraph would probably be useless to anyone else.
But such an idea will not solve the problem, as 1. this meta-data is optional (lazy programmers would be allowed to say "nothing to see here, move along"), and 2. this data would only get added to *newly created* files, and it would not retroactively make older PDFs editable ...
(Now that's just the *short* version :-) h

Export PDF Workflow with Applescript and CS3

Hello,
I am setting up some PDF workflow with Applescript.
On a given moment, as my script runs and after getting some user-input answers to questions in some dialogs, my script tells InDesign CS3 to open the Export Adobe PDF window for the current document. I copied and pasted that small part of the script:
tell application "Adobe InDesign CS3"
tell document 1
export format PDF type to "Macintosh_HD:Test01.pdf" using "somePreset" with showing options
end tell
end tell
When you run this small part of my Applescript, InDesign opens the Export Adobe PDF window (as expected) waiting for me to click on "Export". That is exactly what I want, since the user is given here a last opportunity to change some values (for example page range, or spreads). When all is set, the user can click on Export to close the dialog and finish the script.
Problem: I was hoping that the Adobe PDF Preset "somePreset" would be selected in the first pull-down menu of the Export Adobe PDF window when this window is opened by the script. Unfortunately the last used preset is always selected by default. Anyone suggestions or help?
Kind regards,
Bertus Bolknak.

My operators enter the page range and filename into a dialog box. Then I set those in the script. I use the Press Quality preset to start with and then set the changes I want into a export variable. I set things like bleed, marks, page range, etc.
Here is an example:
set theProps to properties of PDF export preset "[Press Quality]"
try
delete PDF export preset "Schmidt PDF"
end try
set theStyle to {name:"Schmidt PDF", acrobat compatibility:acrobat 7, bleed top:"0.125i", bleed bottom:"0.125i", bleed inside:"0.125i", bleed outside:"0.125i", page marks offset:"0.125i", include ICC profiles:Include None, effective PDF destination profile:use no profile, effective PDF X profile:"No Color Conversion"} & theProps
make PDF export preset with properties theStyle
set properties of PDF export preferences to theStyle
set color bitmap sampling of PDF export preferences to none
set grayscale bitmap sampling of PDF export preferences to none
set page range of PDF export preferences to (item i of myPageList) as string
export document 1 format PDF type to (PrinergyFolder & myJobNumFinal & "_" & VerCode & ".pdf") as Unicode text without showing options
I am also doing this in Quark.

Export PDF in Captivate 5 and Publishing CP4 project in CP5

When I publish flash (swf) videos in CP4, I always tick the "Export PDF" option to also get the PDF version - and then offer the PDFs for download as an alternative to watching online (or send them via e-mail).
I have learned to live with the fact that the PDF version - sadly - becomes somewhat blurred. But now, as I am trial testing CP5, I see that besides blurring, the video in PDF gets also distorted - if this is a good word for it: As the software screens change in the video (I record software demonstrations), the new screens show some left over graphics (mainly lines or points - as if remnants of borders of objects, lines, shadows, etc.) from the previous screen.
The similar thing happens when I publish CP4 projects with CP5 (which I want to do as the Neospeech voices sound much better in CP5) - I see the same leftover graphics, mainly in the full-motion segments.
Any suggestions on avoiding these issues?

Hello and welcome to the forum,
For this purpose you need Acrobat Pro, could you let me know if you have this app? It is coming with the eLearning suite. To export a Captivate file to pdf you do not need it.
Lilybiri

Error message about forms when ID exported PDF is opened in Reader

I'm using ID CS2.
Has anyone successfully made navigation buttons on an exported PDF that doesn't produce an error message about forms when opened in Adobe Reader?
There's an Adobe page about this that says it's caused by having a stroke too near a link field, but I can't seem to avoid the message if I place more than one button anywhere on a page. I've spent a lot of time playing with this and can't seem to find a workaround.
Am I a sucker? Is anyone else trying to use this function other than me? It seemed like the perfect solution to this project I produced and now whenever a user opens the PDF they are greeted with a confusing message that has absolutely nothing to do with the functionality of the document.

Well, everything in those PDFs were form fields. You can make form fields in Acrobat - and then you can right-click on 'em and change their appearance, whether or not they'll accept rich text input, whether or not they'll scroll, and so on. It could also be done in LiveCycle Designer, for what it's worth. I wrote a now-obsolete post about this in response to yours before Mike showed up with this video.
Probably most of your work on your designs in InDesign would need to be trashed; you'd need to rebuild the whole thing in Acrobat or LiveCycle. I have to say that, unless your targeted documents are extremely simple, that this is one of the worst document translation workflows I've ever seen in the last fifteen years. It might work - I'm trying to keep an open mind, here - but if you have any non-Latin-script languages in your target list, or if print reproduction is what you're after, or if you're expecting tracking revisions to the translations to be anything but a nightmare, I would suggest that you test this method inside and out before progressing any further.

When will WIndows 8 64-bit drivers and apps be available for download

It's a bit frustrating that I can't get Windows 8 drivers and applications for my Satellite P775 because of a buggy Windows 8 Update Assistant: http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=68918&tstart=0
I'm happy to download and install the relevant components manually. Do you plan to make these available for download and if so when? The web site did indicate that they would be available in time for the Windows 8 release - which is today.

Hi JoeJoe as far as I know all notebooks which were shipped with the Win 7 and are part of the Win 8 Upgrade Assistant will get the Win 8 drivers via this Upgrade Assistant. All newer notebooks series which are already shipped with the Win 8 will be able to download the drivers manually
Furthermore other it seems that Win 8 drivers will be released in three different steps
Step 1 - Toshiba Upgrade Assistant Release: 26.10.2012
Step 2 - Toshiba Upgrade Assistant Release: 21.11.2012
Step 3 - Toshiba Upgrade Assistant Release: 07.12.2012
http://aps2.toshiba-tro.de/kb0/TSB2A03EU0000R01.htm

When will I message be back up and working?

When will the iMessage be up and working

No one would have that knowledge. This page [http://apple.com/support/systemstatus/] will let you know when it is back up because iMessage will be in the green. You can also refer to the timeline at the bottom of the page.

When will eprint come to Windows Phone and Microsoft Skydrive cloud service?

Does anyone know when will eprint come to Windows Phone 7 and Microsoft Skydrive cloud service?

As long as you can send an email from your Windows phone, you can already use ePrint.
You can find more information about ePrint here: http://h30495.www3.hp.com/help#eprint
Hope this helps.
I work for HP.

When will Export"PDF site be up and running?

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