When will I get an email from apple about free mountain lion?
I applied for the free Mountain Lion software update because I just recently purchased a MacBook Pro. Apple said they would send me an email with a code so I could get it for free. I still haven't received the email and I'm anxious to download the new Mountain Lion on my new Mac.
It can take 24 hours or so.
Similar Messages
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My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104597) -
When can I expect an email from apple about resetting my security questions?
I've been needing to reset my security question for ages because I forgot it :/ I've asked apple to send me an email and it say that I should get an email. This was about half an hour ago. When can I expect this email to come? Please reply as soon as possible!
It can take 24 hours or so.
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How can I receive an email from apple about reseting security questions?
It is such pain, but I never get the email from apple about resetting my security questions no matter how many times I try, I mainly do receive emails from apple about my purchases but not about this, help me out, anyone?
If it hasn't arrived after a few hours and isn't in a spam filter, click here, phone Apple, and ask for the Account Security team.
(88124) -
I keep getting an email from Apple telling me that my Apple Id has been successfully reset. I did not reset it. Since early June 2013 to now i have had to reset it 3 times. It is not an easy one to remember either. Initally I thought it was some pfishing expedition but no purchases have been confirmed by my visa. My kids use my Apple Id to download APs and I am informed when this happens. Nothing strange happening on the financial site at all. Just frustrating as we have to keep updating the ID to use messenger, I cloud etc on all of the devices. I called Apple Support and the girl initally said she knew nothing about this but then spoke to someone else and they are aware of this ongoing problem and are working on it. Any suggestions? Are others having the same problems?
If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
http://www.apple.com/osx/how-to-upgrade/
Regards. -
TS4009 Why did I get an email from apple saying my iCloud storage is being downgraded?
Why did I get an email from apple saying my iCloud storage is being downgraded?
You were (previously) a member at MobileMe and got 20GB's of free iCloud storage in addition to the 5GB's offered by the "free" iCloud service.
At the end of this month the 20GB's will go "poof" (like the rest of MobileMe). -
ipad 4
ALmost every few days I get an email from Apple saying your password has been changed.... if you didn't change please go to Apple and change your id password
I have had to do this for the 7th time in 4 weeksIf you are receiving e-mail messages that indicate that someone is trying to reset your Apple ID password, they may be phishing scams. Do not click any links in those e-mail messages, and if you make the mistake of doing so, do not provide your current Apple ID password on the page you are directed to.
Unfortunately, in this case, there's nothing to be done except treat those messages the same way you would any other spam.
The other possibility is that someone is actually trying to reset your Apple ID password. This may be due to a malicious attack, but more likely, it's just someone who thinks your Apple ID is actually theirs (due to a typo, faulty memory or something similar) and is trying to "regain" access. In any case, this is merely an annoyance, but you can put an end to it by enabling two-factor authentication on your Apple ID. This will require an additional piece of information that only you will possess in order to even start the password reset process.
If you are actually seeing your password getting changed, and are having to reset it yourself to regain access, you are being hacked. This could be because your password is not strong enough to withstand a brute-force attack by a botnet. It could also be because the attacker already has access to your e-mail address, and is able to intercept the reset e-mail and complete the reset process. Because of that danger, you should change the password for the e-mail account associated with your Apple ID. You should also change the password for your Apple ID, making sure that it is a strong password, and enable two-factor authentication as mentioned above. -
I keep getting an email from Apple telling me my account is expired. Is this legit?
I keep getting an email from Apple telling me my account is expired. Is this legit or is it a scam?
Identifying legitimate emails from the iTunes Store
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i am trying to reset my security questions and i am not getting an email from apple... can anyone please tell me what i need to do to fix this?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I forget the secret answer of questions asked by account.
I have also updated by account wiht alternative email (resque) but i am not getting any email from Apple for the restoreing my secret Ques Answer
please help.The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
I get an email from Apple? asking me to change my Apple ID password. Is this real?
I have been getting an email from Apple? asking me to change my Apple ID password. Is this real. I have never seen it before in many years of Mac use. I don't want to click on it in case it's fraudulent. Has this happened to anyone else?
If you were able to use your existing Apple ID and password to successfully log in to this site and post your question, then they remain valid and the email is a phishing attempt. Delete it.
To anyone else coming across this post who fell victim to this or a similar phishing scam by entering their Apple ID and password on the authentic-looking page linked in the email: your credentials have been stolen.
In that event follow the "Want to change your Apple ID or password" instructions on this Apple Support page: http://www.apple.com/support/appleid/
Identifying legitimate emails from the iTunes Store
Identifying fraudulent "phishing" email -
I am getting this email from Apple (INC) with the subject: Verify missing information. The message is saying
"Thank you for using Online Service.
Some information on your account appears to be missing.You need to verify your account information."
Is this a legitimate email from Apple?No. Forward it to [email protected] and then delete it.
(122778) -
Why don't I get an email from Apple for an Appleid reset?
Just updated new Itunes a few days ago and my Apple ID which had a credit balkance on it cannot be recovered.
I have gone through the password reset process at least 20 times not but I never receive an email from Apple with the reset link.
HELP PLEASEThat is because you are using a POP account. POP is all local as far as sending emails goes and local for receiving unless you select to leave a copy of the incoming mail on the server for x number of days.
Only with a IMAP or MS Exchange email accounts does sent & incoming emails get saved on the server.
Actually with POP your sent mail never sees your email provider server, except in that it passes through it on its way to the email address you have address the email to. -
Despite requesting several times through iforgot, I have not received any email from Apple support on my official email address.
try this...
Apple ID: Contacting Apple for help with Apple ID account security
ÇÇÇ -
Emails from Apple about password change
Good evening all!
I am asking this for a friend. She is getting the following problem ...
She is being inundated with emails from Apple saying she has requested a password change (itunes/books etc) - which she hasn't.
These emails from Apple have been coming regularly for several weeks and are entitled 'How to reset your password' with a link to reset, which expires after three hours if you haven't continued.
She hasn't bought anything from ITunes for a while so cannot understand what is prompting them. She changed her password about a year ago after receiving a message checking whether she was aware a different computer had been used to purchase something (she was - her iPad).
Should she be worried that someone is trying to access her account and this is triggering the emails?
Thanks for your help.kirenzi wrote:
Should she be worried that someone is trying to access her account and this is triggering the emails?
Definitely!
She should immediately change her password - NOT by clicking on any link in an email, but by using a conventional Apple website to do so:
https://iforgot.apple.com/password/verify/appleid
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