When will I get my serial number?

I went to www.adobe.com/go/edu-validate and got a validation for my product, but I never got an email. It said that I needed to provide validation in the istructions, but never asked me for that info when registering. What is the next step?

Welcome to the forum Ben and Sarah,
To clarify, did you purchase a CS6 product or the subscription based Creative Cloud?

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When will i get a serial number?

I just purchased acrobat XI Pro by subscription, already have InDesign. I never received an email with a serial number, and when I check my account I can find the number for InDesign, but not acrobat.

Hi mwoolls,
This is the Acrobat.com forum, so I moved your post to the Acrobat forum. Nontheless, you should check the status of your order following the information under Order Tracking and Shipping in this document: Adobe Store | Online order and payment FAQ. There may have an problem with the order processing (or, depending on when you made your purchase, it could still be processing).
Please let us know how it goes.
Best,
Sara

When will i receive my serial number?

when will i receive my serial number?

After you purchase the software you should get a serial number. There might be a slight delay between buying and receiving. If you have a problem you should contact Adobe Support directly thru chat or by phone...
For the 2 links below (depending which product(s) this involves) click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I sent all the required informations to get the serial number for my Lightroom 5 students edition but this was quite a long time ago, 2 months or so. When do I get my serial number to activate my Lightroom?

I sent all the required information to get the serial number for my Lightroom 5 Students version. This was like about two months ago - so where is my serial number? What do I have to do?

You should be able to see the number in your system files/foldes by navigating to:
Mac:
/Users/[your user name]/Library/Application Support/Adobe/Lightroom/Lightroom 4.0 Registration
Windows
C:\[your user name]\Program Data\Adobe\Lighroom\Lightroom 4.0 Registration

My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles. I'm getting an error message when I put in my serial number. Why is this so difficult?

My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles. I'm getting an error message when I put in my serial number. Why is this so difficult?

If posible you will find visiting a store by far the simplest way of getting a solution
Which Country
are you in ?
Have you checked the lightning socket on iPhone doesn't have lint or fluff in it
solves majority of such issues

How do i get my serial number for lightroom when it was purchased from the app store?

how do i get my serial number for lightroom when it was purchased from the app store now that the app store has discontinued selling the product?
Thanks
-Ethan

Purchases from the App Store do not include serial numbers. The App Store itself provides the licensing for the product. You will have to contact Apple to have them help you reinstall Lightroom through the App store (just because it is no longer for sale does not mean that you will not be able to download your past purchases).

How can you get the serial number of your ipod touch when it has been lost?

My daughter took her ipod touch to a friends house and it is now missing...can anyone tell me how to get the serial number so that we can report the missing device? Thanks to anyone who can help.....

On the syncing computer go to iTunes>Preferences>Device and hover the mouse pointer over the iPod backup and the SN will show in a box. Also see:
iPod: How to find the serial number

I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know wh

I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know what to do anymore. I know its non returnable once opened and the package wasnt tampered with when I bought it. im at a loss on what to do

Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I'm being asked to provide a serial number when I try to access Illustrator after downloading it to my desktop. Where would I get a serial number for Adobe Illustrator?

I'm being asked to provide a serial number when I try to access Illustrator after downloading it to my desktop. Where would I get a serial number?

Normally you would get a serial number when you purchase the software. Which version are you asking about?

I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

Error "The serial number is not valid for this product" | Creative Suite

I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

If it was an upgrade version, it may be you are being asked for the qualifying product S/N and are entering the new S/N instead. That would cause a problem.

How do I get a serial number when I enter the number it says this is an invalid number?????

How can I get a serial number when I enter the redemption number in caps and lower case letters , I get indication of invalid Number??????

penteltack,You have purchased Creative Cloud which is active & has no billing issues.
CC mostly asks for serial number if:
1. There is no CC registered to the ID with which you had signed.
2. There are entries of Adobe in Host files of the computer.
3. The activation count has increased.
Please refer to:
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree

Hello, I just bought the premiere cc 2014 pro and I get a confirmation number order, I wanted to know if they will send me the serial number it sent via e mail

Hello, I just bought the premiere cc 2014 pro and I get a confirmation number order, I wanted to know if they will send me the serial number it sent via e mail

Some general information
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back
in to the Cloud for things to work
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

HT4061 It looks like I've only backed up my iphone, not my ipad. I believe I registered the ipad when I bought it. Is there a way to get my serial number from that?

It looks like I've only backed up my iphone, not my ipad. But I know I registered it when I got it. Is there some way to get the serial number that way?
My ipad was stolen and the police have requested the serial number.
How can I find it?

My Support Profile

When will I get my serial number?

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