When will I receive the Photoshop CS6 (S&T) serial number?

On 15 June, 2012 I have purchased Adobe Photoshop CS6 (Student & Teacher Edition) for Macintosh, from an authorised reseller in my country, which is Romania. Once I received it, I followed the instructions and opened a support case, presenting my student eligibility proof. I have received a reply stating that my document is in another language and that it has been forwarded to an Adobe concern team for validation. And it's been there since the 20th of June. My trial version expires in almost two weeks and I'm really concerned about receiving my serial number on time. My customer identification number is 290645997, if it's of any use.
Please help, someone!

I followed the instructions I was given in the package & opened a support case where I uploaded all the required info.
There is an Adobe Headquarters in Romania, but I don't think they handle this kind of issues. Anyway, the people from the Customer Support Portal asked me to wait because my document was in another language. They also said I'd be contacted shortly.
I've been waiting for the serial number for almost two weeks now and no serial number.
A few minutes ago I contacted Adobe via Live Chat, and I was sent to identit-e.com, where I was asked to type in my product code. My surprise was that it appeared to be invalid. So I think my problem is evolving into something else now.

Similar Messages

If I pre-order the iPhone 6 tonight when will I receive the phone?

If I pre-order the iPhone 6 tonight, when will I receive the phone? Will the be shipped out on the 19th?

That's an excellent question Xc60090! When you order, the ship by date will be highlighted in yellow. With the high demand for these phones, it can be shipped after the 19th. Therefore, it's best to order as soon as you can, (for earliest shipping).
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

Photoshop CS6 asks for serial number at every launch

Was wandering if anyone else had a new copy of CS6 from Amazon.com. On system start up it askes for the ser no# each day like its a trial version it says input ser no# or buy copy i put in ser No# and it runs good all day then when i start up the next day it does the same. Help
Message title was edited by: Brett N

1) Every version of all Adobe software has worked like this. It was the faulty upgrade of the Windows OS to 64-bit that resulted in this behavior. I believe we still don't know why this only happened to a small number of systems, but it is most likely tied to system processor (we have seen such issues in the past) and probably something to do with the BIOS as well.
2) Not at all. As with all versions of Adobe applications, you can install the software for use on two machines. The activation process lets you lock your serial number to two different Machine ID's at a time. If you want to change machines, you can use the deactivation process to decouple your serial number from your Machine ID for use on a different computer.
2a) Yes, precisely. The Machine ID swap seems to be tied to rebooting the computer and it is generally switching back and forth between a 32-bit and a 64-bit identity. I'm not aware of how to do a local call to get this particular ID off a computer. It is tied to the actual hardware of the machine. This ID should only changed when you do some major modifications to the machine, such as swapping out the processor.
3) You can do this yourself. Just go to Help > Deactivate.
4) Again, yes. This has been used for every version of Adobe applications. However, we have made updates to the system that have taken card of this behavior. I have not heard of this issue happening with any of our subscription customers.
5) Unfortunately, this is not possible for legal reasons.
6) The Adobe Application Manager is the precursor to the Creative Cloud desktop app. They use the same core technologies, but there have been a number of updates to the make it the desktop app. They are very different in appearance. Here are some screenshots of the desktop app: Sign out, Sign in | Creative Cloud Desktop app
7) Hopefully, those new threads are in the correct forums. The Photoshop product forum is not the correct place to have discussions on this topic. Posts of this nature should be going to Adobe Licensing or Downloading, Installing, Setting Up

When will I receive the skype number?

order 849 034 462 pending status (skype number) pending for more than 2 days, please help?

Hi, Danalec, and welcome to the Community, You will need to please contact Skype Customer Service directly to determine the status of your order, as well as to ask if there are any payment processing problems that need to be resolved. Regards,Elaine

When will I receive the KITKAT update on my Droid Razr Maxx xt912?

I keep seeing that the roll out was some time ago. I even went to the Motorola Device Manager and it states there are no system updates for my phone. AM I missing something?

Thank you. What Maxx version should I look for that will update to KitKat? I just gave my Droid Mini to my husband as his phone is going bad and I loved KitKat.

I have applied for update on wednesday, but still not received the app code. when will i receive the code?, i have applied for update on wednesday, but still not received the app code. when will i receive the code?

as above

You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441)

FAQ: When will the Photoshop CS6 Beta expire?

The Photoshop CS6 beta will expire soon after the launch of Photoshop CS6 in spring 2012.

If you would like to be notified when the released version of Photoshop CS6 is available, go to this link and enter your information:
Sign up to be notified when Photoshop CS6 is available for purchase

Hello, I update my mac pro to 10.10. Why the photoshop cs6 change to slowly now. When I change the tools like brush to command+Z, It's will be freeze a while. why? and how can I improve?

hello, I update my mac pro to 10.10. Why the photoshop cs6 change to slowly now. When I change the tools like brush to command＋Z， It's will be freeze a while. why? and how can I improve?

what a long post....Apple, btw, does not read this stuff, so ranting, raving, and complaining here might make you feel good, but it does no good at all. That being said, I, too have a Mac Pro Quad Core Xeon with 6 gigs of ram and an nVidia 8800 GT graphics card (not as good as yours, alas) and I've had no problems at all with it. Yes, it doesn't have Thunderbolt, but maybe we Mac pro owners will get lucky and someone will come out with an adapter (probably not). No, you probably don't have to throw away your Mac Pro, but if you do, I'll take it, for a small "recycling" fee >:-) That was a joke. Yes, the Mac Pro's future isn't quite clear, YET. Hopefully that will improve very soon. As for not being able to upgrade to Mountain Lion. Don't worry about that too much, Nobody is forcing you to do that. Your Mac Pro won't quit working if it isn't installed. From what I've heard, you should give the new OS a chance, and wait to get it, in case there might be some bugs, or stuff not working with the new OS, which has been known to happen. Yes, we Mac Pro owners don't like being treated like mushrooms-kept in the dark, and being fed......... but Apple is Apple and it will do what it does, and there is nothing you or me can really do to change that. All I can say is....trust, have faith, be patient, go for a walk, do something else to take your mind off of this problem. IF apple decides to drop the Mac Pro for good, and that's a big "IF", I think they will anger a whole bunch of people
which isn't good. However, that hasn't happened...YET. Let us hope that it doesn't
John B

After purchasing the Photoshop cs6 update for my Mac, the download page says for "Windows". Will this still work? How do I get the right download without purchasing again

After purchasing the Photoshop cs6 update for my Mac, the download page says for "Windows". Will this still work? How do I get the right download without purchasing again?

no.
you need the update for a mac, not windows.
Product updates

How long will the Photoshop CS6 Beta be active for?

Hi
I would like to know how long will the Photoshop CS6 Beta be active for. As a VFX Artist I will be testing CS6 in a production environment to improve workflow. Some of the features I want to be able to use won't happen for a few weeks yet as I'm awaiting content. I just basically would like to know that If I install CS6 now, will it expire in a few weeks or on 30 days? If it's very limited, I'd rather wait than have it expire on be before I can test it properly.
Thanks.
Mike.

Please see FAQ post regarding beta duration
Thanks,
Pattie
http://forums.adobe.com/message/4209419#4209419

Can I purchase the Photoshop CS6 student version in this educational stage? When does it expire?

Hi! I'm from Spain. I'm in a educational stage that would be more or less equivalent to what you call high school. This stage here is called "bachillerato". Does anyone know if at this stage I have rights to buy and use legally the Photoshop CS6 Extended student version for learning and earning money with commercial projects like games with some elements made with that version of Photoshop? Please only answer if you really know the answer, please don't simply say "yes" because in other countries you can get the version because of beeing in high school, because this is not exactly the same as high school.
And, if I can get the license and use it legally that way: when does it expire in this to cases?
A) I don't go to University. Would it expire when I finish "bachillerato". Or when?
B) I go to University but I don't study anything related with Photoshop.
I know that if I study something related with Photoshop in University I can use the student version then.

I would contact Adobe España Customer support, as they should know the full qualifications for "educational" accreditations there.
As for the university qualification, one does not normally need to be pursuing a degree, that would use Photoshop, to qualify for the "educational" discount - just full student, or teacher, accreditation - but that might differ in Spain?
Also, for many years now, Adobe has removed the restriction on doing commercial work (for pay) with the educational version, and that should be universal, and not just limited to certain countries, but it might pay to ask that question of Customer Support.
Good luck,
Hunt

When will I receive my I phone 6 case which i ordered along with the Iphone6 ?As per the website it says october . How long is the wait time for the Iphone 6 case?

When will I receive my I phone 6 case which i ordered along with the I phone 6 ?As per the website it says October. How long is the wait time for the I phone 6 case?

While we have no idea within this Community Forum how long you would have to wait for your iPhone 6 Case, I can tell you that there would not be a "general" answer of value. Like any product that is available in different materials and colors, the inventory varies based on what you have specifically ordered. For example, I visited an Apple Store on the day after the iPhone 6 became available and was interested in the "Midnight Blue" Leather" Apple iPhone 6 Case. The store had plenty of all the other colors, but that specific case and color had sold out that morning.

How will u receive the data into XI when HTTP as sender?

How will u receive the data into XI when HTTP as sender?

Hi,
There is no need to a Sender HTTP adapter, the URL that you are using from the source system to send data to XI will directly post into the integration server.
http://help.sap.com/saphelp_nw04/helpdata/en/43/64db4daf9f30b4e10000000a11466f/content.htm
Regards,
Prakash

Can I legally use for commercial purposes the Photoshop CS6 Extended Student Version?

Can I legally use for commercial purposes the Photoshop CS6 Extended Student Version or do I have to get the Photoshop CS6 Extended normal (commercial) version? I want to make a game and I'll use things created in Photoshop, like images. And I'll sell this game, so I'll get money with it: it's something commercial. Do I have to get the commercial version for that or can I use a Student's one?
And can I make what I need to do in a trial version and then pay the license before selling the game or it's obligatory to have the license since the beggining?
See you!

TheNextRiser wrote:
And can I make what I need to do in a trial version and then pay the license before selling the game or it's obligatory to have the license since the beggining?
You can start work on your game from the moment you download and complete the installation of the Trial version.
No-one will be standing over you watching what you do or monitoring you remotely or noting when you pay for the software.
You can buy the software at any time during the Trial period. However, after a maximum 30 days of using the Trial, you will have to pay to keep using the software.
Other than that, do what you like with the Trial.
(If you somehow finish the game after 20 days of using the Trial then you can start selling the game even if you have not yet purchased the software.)

FAQ: What is the Photoshop CS6 13.0.2 update? What is the 13.1 update?

What updates have been released?
Photoshop CS6 has two new updates: 13.0.2 and 13.1. The 13.0.2 update is available only for Mac users and updates the user interface to be Retina compatible. The 13.1 is for Creative Cloud subscribers and adds new features to Photoshop CS6.
How do I get the updates?
Simply go to Help > Updates to launch the Adobe Application Manager (AAM) to start the download process. You may already have an AAM notification to install these updates waiting in your task bar. You can also download and install the 13.0.2 update from here:
Photoshop 13.0.2 update for CS6
Don't see the updates in AAM? Make sure the Adobe Application Manager is updated to 6.2 or later.
Windows
Mac OS
Note: Using this update patch will install the latest version of AAM, which may be greater that 6.2.
Additionally,
Updates not available for Creative Cloud products
What is the availability of these updates?
The 13.0.2 update is available only for Mac OSX version 10.6 or later. The 13.1 update is only available to Creative Cloud subscribers (including Creative Cloud single-app membership, i.e. subscribing to Photoshop only), but it is for both Windows and Macintosh.
Some of the Photoshop CS6 System Requirements have changed in order to allow for the features in the 13.1 update.
Windows XP and Vista are no longer supported.
The video card VRAM requirements have gone up to 512 MB.
For more information, see:
New system requirements for Photoshop 13.1
Heads Up: Photoshop System Requirement Changes
Error: "Graphics hardware not officially supported" occurs in Photoshop 13.1 (Subscription Edition)
Do I need to install both updates?
No, the 13.1 update also includes the Retina display enhancements added with 13.0.2. So on the Mac platform, you will only be asked or are required to install the 13.1 update if you are a Creative Cloud subscriber.
What are the new features added for Creative Cloud subscribers in 13.1?
There have been many new features added to Photoshop CS6, including:
Smart Object support for Blur Gallery and Liquify — Enjoy the creative freedom to experience non-destructive editing with Blur Gallery and Liquify now that both features offer Smart Object support.
Conditional Actions — Speed up image processing by creating Conditional Actions. These commands use logic to automatically choose among different Actions based on rules that you establish.
Crop tool refinements — User-inspired enhancements to the Crop tool allow you to work smarter.
Copy CSS — Quickly export Cascading Style Sheet (CSS) markup for text and objects, potentially saving hours of work translating your Photoshop designs into web code.
Load color swatches from HTML or CSS — Import color swatches so that you can easily design incredible websites.
Improved Type Styles — Ensure consistent type formatting across multiple documents by defining shareable default styles, which are then available in any Photoshop document.
3D type enhancements* — Enhance 3D type with new GL preview and image-based lights (IBL) improvements.
For more information on these features, including demonstration videos, please see:
Release Notes Photoshop 13.1 update
Membership Exclusive Features
New Exclusive Photoshop Features for Creative Cloud Members!
New Photoshop Features and Team Version Headline Major Update to Adobe Creative Cloud
*Note: Photoshop CS6 single-app subscription is for the Standard version, which does not include 3D features and thus does not include these enhancements. Creative Cloud subscription comes with Photoshop CS6 Extended and includes the 3D enhancements.
I am not a Creative Cloud subscriber, why do I not the get the 13.1 update? Doesn't my full purchase also qualify me for free updates?
When you buy Photoshop CS6 outright, you are essentially buying a static product. You still qualify for minor, bug fixing releases like 13.0.1 and 13.0.2, but your purchase will not include any new features, as has always been the case in the past.
When you subscribe to Creative Cloud, you are not buying CS6, you are subscribing to whatever the latest version of Photoshop is. This means you are immediately entitled to any new features and upgrades as they become available. And this is only one of the many great reasons to be a Creative Cloud subscriber. Find out more here:
Adobe Creative Cloud
Why do my images appear smaller on my Retina enabled Mac after installing the 13.1/13.0.2 update?
Retina displays use a higher pixel density than a normal monitor. The individual display pixels are approximately one half the size of previous devices. While working in Photoshop before installing the 13.1/13.0.2 update, as with any other non-Retina optimized application, the number of pixels used is doubled to give a normal, non-miniaturized appearance. This can cause applications to be slightly blurred or pixilated. Thus, when viewing images in Photoshop, the zoom level is effectively double whatever is displayed. At 100% zoom, the image is displayed so that every one image pixel is shown with four display pixels, the same as viewing the image at 200%. With the 13.1/13.0.2 update, Photoshop now displays natively on Retina screens, meaning that image pixels now appear at the much smaller Retina size, thus reducing the amount of screen space they take up when viewed at 100%.
Photoshop CS6 HiDPI and Retina Display Support FAQ
Known Issues
The following are known issues with the 13.1 and 13.0.2 updates but have been fixed in the 13.1.1 and 13.0.3 updates:
Program error opening files in 13.1 and 13.0.2
Photoshop 13.1/13.0.2 crashes opening EPS files
Photoshop crashes after updating to 13.1 or 13.0.2 on Retina display
For more information, see:
Photoshop 13.0.3/13.1.1 Updates Now Available
Why have icons disappeared?
Due to changes in the number of pixels involved in the UI, some icons can disappear. If the Photoshop Dock icon is now blank, rebooting the computer will refresh the system and load the new HiDPI icon. Some extensions do not have a Retina ready icon and thus will be blank when you have the panel minimized. In most cases like these, we may have to wait until the manufacturer also releases a HiDPI version of the Extension. Additionally, sub-menu headers may become blank when you view the contents of the sub-menu. For example, if you select Filter > Sharpen, while viewing the list of Sharpen, Sharpen Edges, Sharpen More, etc "Sharpen" itself will be blank.
Additional known issues:
Image on second monitor goes black
No Print Size button in Zoom tool options in Photoshop CS6

Curt Y wrote:
You might want to wait. There are some bugs in it and Adobe is working on it. See threads posted in last few hours.
Well that might explain things more than I've garnered from the Forums. I've got a MacBook Pro with Mountain Lion and a Mac Pro with Lion, both with CS6 Design and Web Premium on them. The Mac Pro updates Photoshop to 13.0.3, the MacBook Pro is "stuck" at 13.0.1. It won't update via the "Help/Updates" or by downloading and trying to install manually. AAM gives an error when trying manually; says to contact support. Other CS6 apps, i.e. Illustrator, do not update on the MBPro either. I've uninstalled/reinstalled, deactivated/reactivated, etc., to no avail. If it means anything, I just deactivated the Illustrator app, quit it, restarted, and the splash screen (which shows the loading progress) showed "Try" on it - haven't noticed that before, and I have not installed any trial downloads. I'm at a loss as to why one installation of CS6 Design and Web Premium (physical/downoad) will update properly on one computer and not the other.
Am waiting to see if Adobe has an answer. The apps work, just don't update...
Tom

When will I receive the Photoshop CS6 (S&T) serial number?

Similar Messages

Maybe you are looking for