When will my laptop be available for in store pickup

Question

I ordered a dell inspiron 14 7000 yesterday night, Order Number: {Removed per Forum Guidelines}. It originally said the item would be ready for in store pickup on Sunday March 9th. I didn't think items were delivered to stores on weekends. Is this not true? I just looked as if I was to order it today for in store pickup, and it said that it wouldn't be available until Thursday March 13. Did I meet a cutoff last night to have it Sunday? I really hope to receive m laptop this weekend.

Answer 1

Hello Emalmquist,
I’m glad to hear you chose us for your computer needs! You’ve picked an excellent choice, so I understand why you’d want it as soon as possible.  After taking a look at your order number, I do see that it’s currently in “Transfer Order Acknowledged”. It’s a kind of a confusing status, so I want to explain what that means.
When something is purchased online, we pull the order to locate the closest warehouse or store in your area that currently has the item in stock.  In your case, you’ve ordered your laptop and asked for in-store pickup. As the store you chose didn’t have this particular device, we searched the immediate area to secure one for you.  Right now, your laptop is within one of our nearby warehouses and should ship to our Macedonia store as soon as possible. You should receive an email notifying you when it is ready for pickup.
At the moment, your ETA for your computer is 3/9/14. While we certainly shoot for that date, it may arrive before or after this. I will keep on eye your order though to watch it progress and will notify you if something should change via a private message. To view your messages, please log into your forum account and click on the envelope icon in the upper right-hand corner. If you have any questions or concerns, please don’t hesitate to ask.
Alex|Social Media Specialist | Best Buy® Corporate
 Private Message