When will Nokia release software update programs w...

I am trying to update the firmware for my E71, as I understand the newest firmware is pretty decent and offers improved performance.
However, the programs which Nokia provide to do these updates simply don't work.
When using the update tool through the Nokia PC Suite, I get the classic 'configuration error' and I try all the suggestions it gives to no avail.
So, somebody suggests I install the Nokia Ovi Suite, as that has a software updater which apparently works. It doesn't. If I'm not getting an 'unknown error' (which suggests either to restart the Ovi suite and if that fails to reboot the computer - both of these result in the same thing happening again), then the Ovi Suite gets the Windows 'This program has stopped working' message.
Nokia - HOW HARD CAN IT BE TO GET THIS RIGHT??? You're supposed to be the market leader for mobile phones, and you can't get this right. I now remember why I swore blind never to get another Nokia phone ever again after the bug-ridden monstrosity that was the N73.

If your phone is branded or locked to Mobitel or another serviceprovider, it might be that they haven't approved the update yet, as they are entitled to. It might also be that Nokia hasn't yet released the update for that region for all I know.
There are also special edtitions released wich may never get any update. Eg. Ramadan version.
In any case, it's a matter of waiting. And it seems that it's totally random if Nokia announces updates, though they have done with some of the bigger updates (n97 v20) or the big update comming for the N8.

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