When will the workitem be sent to mutiple users' inbox?

Hi experts, in the workflow step, i assign an organization unit as the responsible agent in this unit, it has mutiple users. . in the task level, it is general task. i am really confused with when the workitem will be sent to mutiple users' inbox or when it is only sent to one of them. any one can help explain this?

Hi Jrockman,
Depending on the agents assigned to the work item... it will either go to multiple users or single user.
If a work item has to be executed by multiple users then it would be sent to multiple users and even if a
work item is said to be executed by multiple users but one after the other then it is also sent depending on
the confirmation of completion of task by the first one, then it is sent to the second and so on.
Lets say after the execution of work item it goes to MM01 transaction...
Firstly if it has been sent to MM functional guy and then after his completion it has to be send to PP functional guy to fill the MRP details and then to the FICO guy to fill the financial related information..
so here after the completed of MM this has to be sent to PP and then to FICO..
Hope this would help you.
Good luck
Narin

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