When will the WP 8.1 update be released? We've been waiting since April for the release and Verizon has still not given it to us. When will we get it?

getting very frustrated with the wait. does Verizon have any idea when the 8.1 update will be distributed? will it be in September? 2014? before WP9.0? Give us some idea PLEASE!

Do anyone search anymore?!?!?!?
Re: does anyone know when windows 8.1 is being released on Nokia 928

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HT4623 after I update my iphone 4s with ios6 it worked ok for one day and now it is not turning on

after I update my iphone 4s with ios6 it worked ok for one day and now it is not turning on

Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears. No data will be affected.

My ipad 2 just went off. It was working perfectly while charging. I have pressed the power button for ten seconds and it's still not coming on. What do I do?

My ipad 2 just went off. It was working perfectly while charging. I have pressed the power button for ten seconds and it's still not coming on. What do I do?

First, confirm that the iPad is charged and then try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

I have an Iphone 4 and the camera shutter wont open, I have tried most things and it has still not opened, it has not worked since I have got it. What should I do?

I have an Iphone 4 and the camera shutter wont open, I have tried most things and it has still not opened, it has not worked since I have got it. What should I do?

Here's basic troubleshooting for iOS:
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/troublesh ooting-ios
(Note that my links to other pages may promote my organization, and this should not be taken as an endorsement by Apple)

I have an IMAC and purchased OS X Lion to upgrade from the APP store, and launched the software for downloading, and I have been waiting on this for an hour, and it still says it's downloading? What do I do next?

I have an IMAC and purchased OS X Lion to upgrade from the APP store, and launched the software for downloading, and I have been waiting on this for an hour, and it still says it's downloading? What do I do next?

Welcome to Apple Support Communities
The OS X Lion installer takes more than 4 GB of space, so it is normal for most Internet connections to take the download more than an hour.
If you want to see the download progress, open the Mac App Store and go to Purchases.
Before upgrading, make a backup of your files with Time Machine and check that your apps are compatible > http://www.roaringapps.com

I have just updated software updates for my iMac and I am still not able to get Firefox 4 to be accepted by Snow Leopard - how can this be solved?

It appears that a number of people have had this problem, but I have not found a comprehensive location that will solve the compatibility problem between Snow Leopard and Firefox 4. Does this require the services of a tech to solve?

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
pinto123 wrote:
i did every thing you said and when i went to restore this is what happened: the ipod software update server can not be contacted. make sure your network settings are correct and your network connection is active, or try again later. what do i do to restore. i used the last way to do it the dfu

When logging on it says critical update install as soon s possable .I have tried for 3 weeks and it never downloads.

Have not been able to upgrade the critical update that appears when I boot up

delete the app on itunes (on PC) then download it again.

Have a new phone and have been waiting two days for the backup to finish. still no photos or music on the phone yet, help?

have a new 5s and started the backup down load on sat nite ..... still have no music or photos yet?

Hi there jeannene,
You may find the troubleshooting steps in the article below helpful.
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/ts4036
-Griff W.

Since the update to iOS 7.0.2 I have only access to my email when there is a new massage. As as massages have been read my name turns light gray and I cannot access my email anymore.

Since the update to iOS 7.0.2 I have only access to my email when there is a new massage. As as massages have been read my name turns light gray and I cannot access my email anymore. I have 2 other email addresses and they work properly.

I am in the same predicament...any resolve? Other than possibly taking it into the shop?

WAITED A YEAR FOR THE PRE ON VERIZON---HAS MS EXCHANGE PROB BEEN FIXED--WILL I HAVE TO REPLACE WITH DROID?

Well this is my first post. Hopefully not my last...but we'll see.
I have waited a year for the Pre to get to Verizon and now that I have purchased it I find out that I cannot connect with our server to get access to outlook. I have email and it seems to be working okay but if I can't get access to Outlook then the phone is worthless. Has the problem with connecting with connecting to ms exchange been resolved? Calling the IT department of the very large company that I work for to ask them to update ANYTHING to accomodate me (one person) is rediculous and they wouldn't do it anyway.
Sooo...is there any help for me or will I have to dump palm. Had Treo 755 and it was wonderful!!! No need for symantics...can I get to Outlook using MS Exchange or not.
Thank you Palm for you great service through years but Outlook is more important. Hope I can have both.
This question was solved.
View Solution.

Go to the calendar (or contacts app) and from the menu select Preferences and Accounts. You should see your Exchange server listed. If you do, then I'm not sure what's going on: you may want to go to call Palm/Verizon support and have them walk you through it. (http://www.palm.com/support and select your device and carrier)
If you don't then you can try adding it, but honestly it should have added both contacts and calendar for your server when you added the email account. I can't advise enough especially if a one-on-one phone or chat would be helpful, contacting support to work with you. Good luck.

Ever since I updated to Yosemite my mac book pro keeps asking for Apple Id and password but will not accept them

Ever since I updated to Yosemite my mac book pro keeps asking for Apple Id and password but will not accept them. What can I do?

Try the advice here. I had the same problem and it worked for me.
You have to delete the "SC Info" folder from /Users/Shared. You will have to use Terminal to enable you to see this folder first. Make sure iTunes is not running when you delete the "SC Info" folder
There is an article from Apple on this here. The "SC Info" folder contains iTunes authorization information.
I did this two weeks ago and iTunes accepted by login. I haven't been asked for my AppleID or password since.

If I upgrade my leopard computer to snow leopard via an old update disc, can I then upgrade to Mountain Lion for the $20 deal?

If I upgrade my leopard computer to snow leopard via an old update disc, can I then upgrade to Mountain Lion for the $20 deal?

Yes, provided your computer meets the system requirements and you have updated Snow Leopard to 10.6.8:
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
I would also read this:
Make Your Own Mountain/Lion Installer
1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/Lion application. After Mountain/Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Mountain/Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
Double-click on the InstallESD.dmg file to mount it on your Desktop.
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the mounted disc icon from the Desktop into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
Note: The term Mountain/Lion used above means Lion or Mountain Lion.
As an alternative to the above you can try using Lion DiskMaker 2.0 that automates the process.

After updating to the latest version of Firefox on my Mac there is no progress bar for the page load. I really miss this feature and can't seem to find a way to obtain it.

The page load progress bar that was on the lower right of the window is no longer there. After updating to the latest version of Firefox on my Mac there is no progress bar for the page load. I really miss this feature and can't seem to find a way to obtain it. The tab has a circular progress wheel but this is useless for determining a stuck or slow loading page.
PLEASE NOTE: I am typing this in from a Windows based work computer but am asking about my Apple MacBook Pro that i use at home.

Firefox 4 saves the previous session automatically, so there is no longer need for the dialog asking if you want to save the current session. 
You can use "Firefox > History > Restore Previous Session" to get the previous session at any time. 
There is also a "Restore Previous Session" button on the default about:home Home page. 
Another possibility is to use:
* [http://kb.mozillazine.org/Menu_differences Firefox (Tools) > Options] > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"

I have used Firefox for over a year. For some reason it quit working and I can't seem to fix it. I uninstalled and reinstalled the download and it's still not working. When I click on the icon it says unable to connect.

I have used Firefox for over a year. For some reason it quit working and I can't seem to fix it. I uninstalled and reinstalled the download and it's still not working. When I click on the icon it says unable to connect.

Yes, if you repurchase it you may lose your progress. The exception would be a game that stored all your progress on a server under your ID
If you want to retain your progress you have two choices:
1. Don't apply the update.
2. Use your fathers account password to update the game.

I was updating google translate on my phone then the screen just black out. I thought battery went flat but after I put on charge, it's still not working. Please help!

I was updating google translate on my phone then the screen just black out. I thought battery went flat but after I put on charge, it's still not working. Please help!

Hello 74birdy
The article below will assist with troubleshooting your iPhone not responding.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G.

When will the WP 8.1 update be released? We've been waiting since April for the release and Verizon has still not given it to us. When will we get it?

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